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Hanoi Victor Gallery Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Hanoi Victor Gallery Hotel & Spa

Bar (on property)
Breakfast, lunch and dinner served
Panoramic Room, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Hang Gai Street
    ‪1 min walk‬
  • Hoan Kiem Lake Weekend Walking Street
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Connecting Rooms, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Family Room, Connecting Rooms, City View

  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Victor suite room with Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Victor suite room with Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King double room with city view

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

King double room with city view

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Panoramic Room, 1 King Bed, Balcony, City View

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Honeymoon Room, 1 King Bed, Bathtub, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double or Twin Room (Internal window)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Double or Twin Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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Front of property

Victor Metropolis Hotel & Rooftop Bar

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  • Spa
  • Free WiFi
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4.6 out of 5, Wonderful, (596)
The price is €71
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Hanoi Victor Gallery Hotel & Spa

Beaux Arts hotel connected to a shopping centre in Old Quarter with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Hanoi Victor Gallery Hotel & Spa offers 39 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of Hanoi Victor Gallery Hotel & Spa's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Indulge with manicures and pedicures or deep-tissue massages at Victor Beauty Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Hoan Kiem Lake Weekend Walking Street and 4 minutes on foot from Hanoi Old Town Night Market
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Hanoi Victor Gallery Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hanoi Victor Gallery Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Victor Gallery Hotel & Spa was completed in December 2022.

Smoking is allowed in designated areas at this Beaux Arts Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.
Victor Family restaurant – This family restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Late-night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 10 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a lake

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Victor Gallery Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 699000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self-parking fee: VND 10 per day
  • Rollaway bed fee: VND 699000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Victor Gallery Hotel & Spa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number +8498567533

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Victor Gallery & Hanoi

Hanoi Victor Gallery Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 462 reviews
Rating 8 - Good. 27 out of 462 reviews
Rating 6 - Okay. 15 out of 462 reviews
Rating 4 - Poor. 14 out of 462 reviews
Rating 2 - Terrible. 17 out of 462 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chandni

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff

8/10 Good

Robert

Stayed 4 nights in Oct 2024

2/10 Terrible

Mike

Stayed 3 nights in Oct 2024

6/10 Okay

Ernesto

Stayed 1 night in Oct 2024

6/10 Okay

Roisin

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location, good value
This hotel had a great location at a great price. The room we stayed in did not match the images on the website. I believe those images are from the sister hotel which is across the road. The rooftop bar is also not at this hotel, it is at the sister hotel across the road. Only a 2 minute walk away. The room was fine. The air conditioning was amazing! The staff were lovely. The room had some parts that needed to be touched up, such as the skirting boards and some parts of the walls were stained but nothing worrying, only aesthetic fixes needed. Overall at this price it was worth it.
Stayed 8 nights in Oct 2024

4/10 Poor

Jessica

Liked: Cleanliness, room comfort
Not like the pictures.
The photos are a bit deceiving. It’s not as nice as the photos. Hotel seems nothing like the pictures. Also, the bar is not located in this actual hotel. It’s at a different hotel. I checked in at 2 PM got escorted to two rooms. None of them were clean housekeeping was still working finally checked in the third room that was already.
Stayed 1 night in Oct 2024

6/10 Okay

Tak Him

Liked: Staff & service
appearance is OK but room decoration looks old and some bad smell due to renovation.
Stayed 1 night in Oct 2024

8/10 Good

Jojie

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peony was so friendly, helpful and efficient and we were grateful for her English speaking ability. Our arrival was delayed by several hours and the taxi was unable to drop us right outside hotel - the traffic was nuts- Peony appeared out of nowhere and grabbed both our suitcases , wheeled them with is tottering behind, through a million motor bikes and cars back to the hotel. Impressive!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sabrina

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place had intermittent wifi . Towels were old. Breakfast stale cereal. Good location is a bonus.
Stayed 1 night in Sep 2024

10/10 Excellent

Hwa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent room, nice staffs, very good tours.
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Excellent service
Stayed 1 night in May 2024

10/10 Excellent

Sebastian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice - new hotel with great location, nice staffs.
Stayed 1 night in May 2024

10/10 Excellent

Aidan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Hanoi Victor Gallery hotel & restaurant have all in one, we have nice room, delicious food and drinks, great spa service and we booked package tours was great promotion. Everything was perfect.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Wonderful staffs, good location, new – clean room.
Stayed 1 night in May 2024

10/10 Excellent

Sienna

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 1 night in May 2024

10/10 Excellent

Charlie

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, our room was nice. Delicious buffet breakfast. We’re highly recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

George

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and good restaurant and rooftop bar.
Stayed 1 night in May 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK IT, don’t hesitate to booked Hanoi Victor Gallery hotel because this hotel have exceptional service
Stayed 1 night in May 2024

10/10 Excellent

Naomi

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. We have nice – clean – good room.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Everything is good.
Stayed 1 night in May 2024

10/10 Excellent

Homugi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we having a good time at this hotel. strongly recomment
Stayed 1 night in May 2024

8/10 Good

Nguyen, Sugar Land

Stayed 2 nights in Aug 2024

8/10 Good

Tom

Stayed 4 nights in Aug 2024