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Kawasaki Noibai Hotel

3.0 star property

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Breakfast, lunch, dinner served; local and international cuisine
VIP Room 1 | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Breakfast, lunch, dinner served; local and international cuisine
Buffet
Breakfast, lunch, dinner served; local and international cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
Soc Son, Noi Bai Airport, Hanoi, 100000
  • Melinh Plaza
    ‪4 min drive‬
  • Thanh Chuong Viet Palace
    ‪12 min drive‬
  • Vantri Golf Club
    ‪15 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪4 min drive‬

Room options

View all photos for VIP Room 3

VIP Room 3 | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

VIP Room 3

  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for VIP Room 1

VIP Room 1 | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

VIP Room 1

  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 2 Queen Beds

View all photos for VIP Room 2

VIP Room 2 | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

VIP Room 2

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kawasaki Noibai Hotel

Hotel with free breakfast, in the vicinity of Melinh Plaza
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Kawasaki Noibai Hotel offers 50 air-conditioned accommodations with minibars and complimentary bottles of water. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 43-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Our customers tell us that they enjoy the overall property condition at Kawasaki Noibai Hotel. During your stay, you'll be close to Melinh Plaza. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Kawasaki Sky Bar
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute drive from Melinh Plaza and 12 minutes from Thanh Chuong Viet Palace
  • Airport and shopping centre shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include coworking spaces and limo/town car service. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Kawasaki Noibai Hotel. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.
Kawasaki Sky Bar – This piano bar specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kawasaki Sky Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • Hardwood flooring in room
  • Lift (80 centimetre wide door)

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from January 26 2025 to February 2 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Laundry facilities
  • Shuttle services
The following facilities are closed seasonally each year. They will be closed from 26 January to 2 February:
  • One of the dining venues
  • Bar/Lounge
  • Laundry facilities
  • Parking area

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 70000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Kawasaki Noibai Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kawasaki Noibai Hotel Hanoi
Kawasaki Noibai Hanoi
Kawasaki Noibai
Kawasaki Noibai Hotel Hotel
Kawasaki Noibai Hotel Hanoi
Kawasaki Noibai Hotel Hotel Hanoi

Kawasaki Noibai Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 73 reviews
Rating 8 - Good. 16 out of 73 reviews
Rating 6 - Okay. 16 out of 73 reviews
Rating 4 - Poor. 5 out of 73 reviews
Rating 2 - Terrible. 10 out of 73 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kinnaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and all people who working here, I really enjoying my stay even it is a short time but I will come back again next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Kinnaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, it is quite here and good for sleeping. The staffs who working here are very nice and helpful even their English weren’t good but they will do everything they can to help me. Thank you so much for helping me with whatever I needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Kinnaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the airport so it’s easy for people who just want a night to stay then go back to the airport. The staffs are very nice and helpful, if need anything they will do the best to help you and I really appreciated.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport which makes it convenient for late arrivals. The breakfast is free and on the 7th floor so a nice view. The driver who picked us up at the airport was quick to arrive. Overall, I definitely recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Some surfaces seemed oily, close to airport with free shuttle and free breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful!
Stayed 1 night in Jul 2024

8/10 Good

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, friendly, good location to airport.Helpful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at before a flight
Stayed 1 night in May 2024

8/10 Good

regina

Stayed 1 night in Apr 2024

10/10 Excellent

Anh

Stayed 1 night in Jan 2024

10/10 Excellent

KIN WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Kawasaki
Very friendly receptionists. Excellent coffee room with nice music and decorations. Impressive.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tanya

Stayed 3 nights in Mar 2023

4/10 Poor

eddy

Liked: Staff & service
Disliked: Property conditions & facilities
Bed is hard as a rock
Stayed 1 night in Oct 2022

6/10 Okay

Graham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds like concrete
Stayed 1 night in May 2022

10/10 Excellent

Jevis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Dishonest listings — don’t book the VIP room!!!
This hotel appears reasonably well-constructed for a hotel in its price range, but the management and maintenance needs serious improvement. My booking was for a VIP room, with king-size bed, larger room area, and city views. The first room the hotel staff gave me had two twin beds. When I insisted that I had booked the VIP room with larger area and king bed, the staff showed us two other rooms barely larger than the bed itself and just said “they’re all VIP”. One of the rooms was still dirty from the previous occupant!! I did not receive what I booked and paid for, and this hotel had no intention of providing it. The classification “VIP room” and the square meter number listed as the area of the room was false and given in bad faith. Other issues: elevator call button on the ground floor didn’t work, “balcony” outside the bathroom is a security risk with the window is open, and allows other guests to walk by and spy on you while in the room even when the window is closed.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Mattress felt like a park bench. Almost non existent.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

2/10 Terrible

Calico

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

David, Connecticut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, close to airport; compact but clean room. No restaurant; local place nearby from which I ordered takeouts was not a positive for my already upset stomach.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room is very tiny but comfortable even though there is no natural sunlight unless you open the fire escape window which is opaque. Most of the staff members were very friendly and always willing to help. The maids on the other hand seem to have 0 training. We suspected (though we cannot say for sure, i dont want to falsely accuse anyone) one was trying to steal my wifes bra and some instant noodles. If you dont lock your door they will come in whenever they want and turn on the light with no warning. It doesn't matter if your sleeping or naked. My biggest issue with the place was germs. This actually caused me to checkout 2 days early. The maids will brush the toilet, THEN WHIP THE BRUSH TO DRAIN THE WATER AND PUT IT IN THE BATHROOM SINK! I also see them walking around in contaminated gloves opening everyone's doors and handling towels, sheets, drinking water, toothbrushes etc. the hotel ran out of soap for 3 days and had not gotten back any up until we left. My wife and i saw the same maids peeling vegetables in the kitchen, i am not sure if they were cooking for themselves or for the guests but it was around breakfast time. This lead us to assume they were the chefs so we stopped eating the free breakfast. The hotel is very close to the airport and check in was quick and easy. The hotel surroundings were usually quiet and peaceful. The place is a bit far from the centre though so you can expect to pay 700kvnd per round trip to the centre
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed at the hotel 1 night. The location is great and very close to the airport. Unfortunately, because of the communication issue, we had to wait for the shuttle service for about hour.The staff was very nice and friendly. The room was nice and clean, but there was no heating system. It was 50F degree in Hanoi at night and we were sleeping with our jackets on because it was freezing cold inside of the room.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean space, good water heater unit , well design in such small room. Location is good, fit in what they say..
Stayed 1 night in Jan 2019