9 Mar 2018 by Linh
Thank you for choosing Lake Side Hotel for your trip. We apologize for the unsatisfactory things you encountered while staying at the hotel. We found our mistake on cleaning the room and we would definitely fix it. The hotel is gradually improving and will upgrade the quality of service. We look forward to the opportunity to welcome you at hotel again. Thank you so much, LSH.
There are 2 restaurants on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. An airport shuttle (available on request) is available for a fee. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Lake Side Hotel. Free valet parking is available. This Hanoi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Lake Side Hotel offers 78 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Viet Lai Thuan Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner.
AZUMA Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Lake Side Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.