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Matilda Boutique and Spa Hotel

4.0 star property

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Photo gallery for Matilda Boutique and Spa Hotel

1 bedroom, down duvets, memory-foam beds, minibar
Front of property
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Executive Twin | View from room
Junior Double Room, City View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
73 Ma May, Hang Buom, Hanoi, Ha Noi, 10000
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • Thang Long Water Puppet Theatre
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Twin

LCD TV

Executive Twin

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double Room, City View

Junior Double Room, City View | 1 bedroom, down duvets, memory-foam beds, minibar

Junior Double Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room, City View

Junior Twin Room, City View | Living area | LCD TV

Junior Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Matilda VIP Balcony

Matilda VIP Balcony | 1 bedroom, down duvets, memory-foam beds, minibar

Matilda VIP Balcony

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

Classic Double | 1 bedroom, down duvets, memory-foam beds, minibar

Classic Double

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down duvets, memory-foam beds, minibar

Executive Double

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Matilda Boutique and Spa Hotel

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Matilda Boutique and Spa Hotel offers 40 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Matilda Boutique and Spa Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to Swedish massages, hydrotherapy or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Hanoi Old Town Night Market and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Matilda Boutique and Spa Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, an arcade/games room, and multilingual staff are also featured at the business-friendly Matilda Boutique and Spa Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Lotus Restaurant – On-site fine-dining restaurant.
Room service (during limited hours) is available.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese (Cantonese), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 70,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lotus Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Doorbell and phone notification
  • Hand-held showerhead
  • Lift (170 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property will serve à la carte breakfast from January 28-31, 2025. Buffet breakfast service will resume on February 1, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 460000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Rollaway bed fee: VND 460000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Matilda Boutique and Spa Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Matilda Boutique and Spa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 301 reviews
Rating 8 - Good. 77 out of 301 reviews
Rating 6 - Okay. 26 out of 301 reviews
Rating 4 - Poor. 15 out of 301 reviews
Rating 2 - Terrible. 10 out of 301 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Stayed 3 nights in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are quite nice but the corridors echo every noise so you hear people coming and going, slamming doors and flushing toilets throughout the night - not much good if you are a light sleeper. Also there is not enough seating at breakfast, I came down at 7.15 planning to leave for a tour at 8 and couldn’t get a seat. 45 minutes later I was able to grab a slice of toast before having to rush out of the door. Service was poor.
Stayed 1 night in Jan 2025

10/10 Excellent

Terri

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
The people and the area. Staff amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Stayed 2 nights in Jan 2025

6/10 Okay

Charlotte

Stayed 2 nights in Jan 2025

10/10 Excellent

JOHN

We had a wonderful stay at the Matilda Boutique and Spa Hotel.The front desk staff were exceptionally friendly, polite and helpful. Breakfasts were awesome. Great selection and very tasty. Room was cleaned daily. Fresh towels and bottled water provided daily. Location is great. Easy walking distance to Ho Kiem Lake, shopping and numerous restaurants. Would highly recommend. Thank you for helping to make our experience in Hanoi so enjoyable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is affordable and yet luxurious

Stayed 2 nights in Jan 2025

6/10 Okay

Emma

Liked: Staff & service
Very basic but ok place to stay for a night.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and friendly. Would recommend staying here
Stayed 2 nights in Dec 2024

10/10 Excellent

Iman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with amazing and super friendly staff! They kept our luggages free of charge for a full day and we didn't need to carry our extra stuff to Ninh Binh. The breakfast was really delicious and I love the decoration and cleanness. The hotel is very close to everything the old quarter has to offer yet the room was very quiet and we didn't hear any noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

8/10 Good

Kassy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for walking and shopping in the area. Staff and the room was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Fadila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so flash, the location was amazing, and they even packed us breakfast to go because we had quite an early flight. We really enjoyed our stay!
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Stayed 1 night in Nov 2024

6/10 Okay

Benjamin

Stayed 4 nights in Nov 2024

6/10 Okay

Rochelle Grace

Travelled with group
Disliked: Amenities
The place is clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Saito, Setagaya-ku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended in Hanoi! Staffs are very kind and helpful. They cared us customers well. Always cleaned lobby and keep our room comfortable and change bed sheets new everyday. We had enough hot shower. Specially their Vietnam cuisine breakfast(included to the fee) was more than excellent! Really loved juicy bacon and duck and Vietnam spring roll ;) They offered massage spa. My partner got it said very nice quality. The location was also perfect. It was just in Old Town so accessible to everywhere, however, glad still quiet inside the hotel. We asked to pick-up from and sending to airport, and one day-tour to halong bay through this hotel then they arranged for us well. Comparing to other the same class hotels, this was very reasonable and worth more than the price. Really appreciate to lovely staffs to make our stay comfortable :) Vietnamese people are so kind and lovely. If visiting Hanoi again, we must stay this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Cathal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities
A good little hotel with friendly staff. Rooms are decorated nicely but our 3 rooms didn’t have a window so that was our only disappointment.
Stayed 1 night in Oct 2024

10/10 Excellent

Emi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and so helpful. Beautiful hotel to stay very convenient to wherever.
Stayed 2 nights in Oct 2024

8/10 Good

Eun kyung

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was so kind. Good location for everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Not the same as pictured, dirty bathroom, fridge did not work even after they replaced it, safe did not work, the bathroom is dangerour because there is no slip resistant mat anywhere. The breakfast was sub par & over all the hotel was much simpler/smaller than the pictures online showed
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024