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San Grand Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Grand Hotel

Serves breakfast, lunch and dinner
City view
Point of interest
Reception
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Spa
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • The Old Quarter Gallery
    1 min walk
  • Thang Long Water Puppet Theatre
    2 min walk
  • Ta Hien Street
    3 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for San Double or Twin Room with City View

Minibar, in-room safe, desk, laptop workspace

San Double or Twin Room with City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room with Window

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Suite with Lake View

City view

Grand Suite with Lake View

  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Window No View

Minibar, in-room safe, desk, laptop workspace

Deluxe Window No View

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Senior Suite Room with Balcony

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room with Lake View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room with Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Connecting Room

Minibar, in-room safe, desk, laptop workspace

Premium Connecting Room

  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Similar properties

Front of property
L’HÔTEL du LAC Hanoi
Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (834)
The price is €95
for 1 night
includes taxes & fees
5 Dec - 6 Dec
L’HÔTEL du LAC Hanoi

About this property

San Grand Hotel

Riverfront Hanoi hotel in Old Quarter with a full-service spa
A full-service spa, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services and concierge services. Change of towels is available on request
San Grand Hotel offers 50 air-conditioned accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
The breakfast at San Grand Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at Sunset Lake View
  • Buffet breakfast served daily for a fee
  • Treat yourself to body treatments, massages or facials at The Huc Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests love the bar and breakfast
  • Steps from Thang Long Water Puppet Theatre and 4 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
San Grand Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at San Grand Hotel . An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Sunset Lake View – This restaurant specialises in vegetarian cuisine and serves lunch and dinner.
Rooftop – This rooftop bar specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 190000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
San Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

San Grand Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 234 out of 295 reviews" "
Rating 8 - Good. 47 out of 295 reviews" "
Rating 6 - Okay. 11 out of 295 reviews" "
Rating 4 - Poor. 2 out of 295 reviews" "
Rating 2 - Terrible. 1 out of 295 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Torahiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from the restaurant was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Loved this hotel! Convenient location, friendly and supportive staff. The hotel it's new and has excellent amenities. The staff reached out multiple times to see if there was anything we needed. Excellent all around!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sumeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Excellent hotel in a great location. Lilly and Emma were great, as were all of the staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

HUY, Stockbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing!! Very friendly and accommodating. Hotel is in a local food market which was good to see culture. Short walk to the lake and nightlife. Nice rooftop bar. Overall great start to hanoi
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was just a one-night layover before we headed home..our family stay was very comfortable. Ruby at front desk provided my family and I with a nice size family suite for our stay. The hotel is also located in a prime location so getting last min shopping and finding a restaurant was no problem at all. Thank you so much San Grand for making our last night stay in Vietnam memorable!!
Stayed 1 night in Jul 2024

10/10 Excellent

Hiroyuki, Setagaya-ku

Liked: Cleanliness, staff & service, property conditions & facilities
Susan is good!
Stayed 2 nights in Jul 2024

6/10 Okay

Stuart

Travelled with family
Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service
Susan and Kylie were amazing. Breakfast was always great and the reception in the reception area was good.

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Very close to the old quarter of Hanoi. The staff at the hotel are helpful, friendly and very courteous. The breakfasts are outstanding. Special thanks to Ms Susan in the restaurant for all her attention.
Stayed 2 nights in Jun 2024

10/10 Excellent

vinod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice property staff here are good ..Susan is the best staff ,polite n very helpful I really liked the experience…

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for walking around the old quarter. The breakfast buffet is terrific and the staff are all incredibly kind and helpful, especially Ms Susan in the breakfast buffet restaurant.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, Wirral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and attentive. Room was extremely clean and well kept. Breakfast was varied and plentiful.

10/10 Excellent

Kim Karren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very near to tourist attractions. Amazing view from the roof top bar and breakfast buffet is awesome. Staffs are very nice especially Ms. Ruby who gaves us tips where to go and where to eat. She is very helpful and messaged us everyday if we need something. I will recommend San Gran to my friends.
Stayed 9 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old quarter of Hanoi is a wonderful place to stay and visit and the staff at the San Grand were all outstanding. I’d definitely stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joemel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Quang

Stayed 2 nights in May 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Hanoi. Clean room. Very comfortable beds. Rooms are small but quiet. Air con worked great. Staff are all very friendly and helpful. Buffet breakfast was good. Lots of options.
Stayed 3 nights in May 2024

8/10 Good

lien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,friendly,helpful employees, convenient location,one minus is the breakfast need to change not the same everyday
Stayed 8 nights in Apr 2024

10/10 Excellent

Kevin, Teddington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to see Hanoi, two days is quite enough to experience this busy city. A combination of air pollution, humidity and temperature limited any enjoyment you might get from this place!
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - staff go above and beyond. Would stay again
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Kevin, Teddington

Liked: Cleanliness, staff & service, property conditions & facilities
Staff professional and friendly, which made the stay all the more enjoyable.
Stayed 2 nights in Apr 2024