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Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Bedrooms (Family)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Oakwood Residence Hanoi, you're just a quick walk from West Lake. Free WiFi in public areas, free valet parking and an indoor pool are available. This upmarket aparthotel has 262 apartments. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a deep-soaking bath.

  • Each apartment offers a kitchen, an all-in-one washing machine and dryer and a balcony
  • Free WiFi
  • Free valet parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from West Lake and 7 minutes from Hoan Kiem Lake
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Property Features

Oakwood Residence Hanoi offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and 2 meeting rooms. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Residence Hanoi. Valet parking is free. Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 262 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Hanoi Long Bien Station (4.4 km / 2.8 mi)
  • Parking: Free valet parking

Room Amenities

Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. This individually furnished accommodation includes desk chairs and dining tables. Beds feature down duvets and premium bedding. 43-inch Smart televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchen
  • All-in-one washer and dryer
  • Private balcony
  • Deep-soaking bath
  • Stocked minibar (select free items)
  • Smart television
  • Digital channels
  • Fridge
  • Microwave
  • Oven
  • Stovetop
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Treat – This restaurant only serves breakfast. Reservations are required.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: VND 150000 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oakwood Residence Hanoi Hanoi
  • Oakwood Residence Hanoi Aparthotel
  • Oakwood Residence Hanoi Aparthotel Hanoi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.