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"spent 10 days in sofitel plaza hanoi with my partner, we had a pleasant fuss free stay.. meals nice but expensive but overall a good place to stay if ... " More
Pan Pacific Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13143 square feet (1221 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Pan Pacific Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Hanoi hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Pan Pacific Hanoi offers 273 accommodations with minibars and a safe. This accommodation offers separate dining areas. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Pacifica – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ming – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Song Hong Bar – This lobby lounge specialises in international cuisine and serves lunch and light fare. Open daily.
Summit Lounge – This rooftop bar specialises in international cuisine. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Pan Pacific Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
