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Phuong Trang Hotel Hanoi

2.5 star property

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Photo gallery for Phuong Trang Hotel Hanoi

View from room
Lobby
Junior Suite Double, City view | Down duvets, memory-foam beds, minibar, in-room safe
Superior Double Room | Bathroom | Shower, free toiletries, hair dryer, slippers
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
14, Nguyen Van Cu Street, Long Bien, Hanoi, 100000
  • Dong Xuan Market
    ‪3 min drive‬
  • Train Street
    ‪6 min drive‬
  • Long Bien Bridge
    ‪11 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for City Double Room Single Use

Down duvets, memory-foam beds, minibar, in-room safe

City Double Room Single Use

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Junior Suite Double, City view

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite Double, City view

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Twin, City View

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite Twin, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Down duvets, memory-foam beds, minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Down duvets, memory-foam beds, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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Lobby

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  • Air conditioning
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  • Laundry
3.9 out of 5, Good, (467)
The price is €20
for 1 room
includes taxes & fees
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About this property

Phuong Trang Hotel Hanoi

Hotel with free parking, near Hoan Kiem Lake
A restaurant, a snack bar/deli and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Phuong Trang Hotel Hanoi offers 15 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Memory foam beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Phuong Trang Hotel Hanoi, you'll be within walking distance of Long Bien Bridge. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Hoan Kiem Lake and a few minutes from Dong Xuan Market
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. Phuong Trang Hotel Hanoi also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Hanoi hotel.

Phuong Trang Hotel Hanoi has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Phuong Trang Hotel
Phuong Trang Hanoi
Phuong Trang Hotel Hanoi Hotel
Phuong Trang Hotel Hanoi Hanoi
Phuong Trang Hotel Hanoi Hotel Hanoi

Phuong Trang Hotel Hanoi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 58 reviews
Rating 8 - Good. 12 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 4 out of 58 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
nice location
Stayed 1 night in Nov 2024

4/10 Poor

Maxwell

Stayed 2 nights in Oct 2024

8/10 Good

Ji-Min

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was great, the Old Quarter was just across the bridge. The room was clean and nice but the bathroom was not great,. There was urine on the toilet seat and cover and tiny little bugs everywhere, but these issues were easily rectified. For the price this was absolutely a steal, the owner was so kind and the service was top notch.
Stayed 5 nights in Jul 2024

10/10 Excellent

daniel

Stayed 1 night in Jun 2024

6/10 Okay

Layla Rose

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very lovely, we used google translate to communicate with them the entire time. Yes, the hotel is located by the bridge but you have to get a taxi or grab every time you want to go into the old quarter/city centre as there is no feasible way to walk across. The room itself was technically clean, but it smelt very strongly of mould which made us feel quite sick and was definitely off putting. If you want to stay in Hà Nội I would recommend staying in the Old Quarter or surrounding as you’ll pay around the same price (if not cheaper) for a room and be able to save the money on transport. I don’t think this hotel is worth it.
Stayed 7 nights in Jun 2024

2/10 Terrible

ML

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. The worst place that I have ever stayed in.

2/10 Terrible

HETTI ARACHCHI MUDIYANSELAGE

Stayed 3 nights in Apr 2024

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff spent the entire time screaming and shouting. Which echoed through the entire hotel. They also spoke for long periods on the mobile phones using speaker phone, again the noise carried throughout the hotel. My advice: stay somewhere else.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay experience, 5/5!
Stayed 1 night in Dec 2023

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Motel
No refrigerator. Shower not always HOT. You get what you pay for :)
Stayed 9 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and very helpful even though they had no English ability but luckily they were very good at using Google translate. The hotel is an excellent value.
Stayed 9 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are extremely nice! only 8-10 min drive to everything.

10/10 Excellent

Fouad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conditions
It is a good hotel
Stayed 28 nights in Mar 2023

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Tan, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quiet and away from city centre. Do note that the bridge has no pedestrian path for walking. Staff speak english and are very helpful. Air conditioning needs some servicing though, met lots of issues during our two nights stay. Sound proofing is bad but no issues because we wore ear plugs to sleep. Room is very clean.
Stayed 1 night in May 2019

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Amazing Staff, BUT Moldy Rooms
I stayed here a few weeks ago and didn't have a positive experience, which was a bummer since the other reviews look good. Firstly, I want to say the staff are wonderful and kind! I would rate them 5 stars! My issue was with the room cleanliness. I booked the Standard Double Room, which was the mistake. It's an interior facing room with no proper ventilation, just a small window that opens up to an air shaft. When I checked in, the room felt damp and smelled moldy. The sheets had stains on them, and the pillows and duvet were still a bit wet. One pillow in particular was wet and smelled very moldy. The staff were quick to change the bedding, and I stayed for one night as the bed was quite comfortable. Unfortunately, I have an allergy to mold, and I was starting to feel sick. I noticed there was mold growing on the ceiling (pictured). I hoped the air con would help dry the room out, but they turn it off when you head out, so the room stayed damp during the day. Unrelated, my shower had a leak, and the bathroom floor was always wet. I raised my issues, and the staff offered to move my room. However, the alternatives still smelled a bit musty. They showed me a nicer room, which was OK, but they would require me to pay extra. I just decided to leave early without refund to go somewhere cleaner. Perhaps with a deep clean and proper ventilation, the hotel could be nice. If you stay here, I'd advise booking the balcony rooms
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The staff tried to overcharged me to pay fir a dirty towers that I never get charged from other hotels.I am happy to pay.After that she said she mixed up and asked me to pay double price with the rubbish towers.I feel unsafe at the hotel and next day,I left the hotel even I booked 4 nights.I stayed two nights and feel terrible about the receptionist girl.I strongly suggest visitors should not come there,non professional way and tourists get trapped.Breakfast no fruits nothing just egg and cool bread no tissue..very awful.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff who are hospitable and can speak in English.
Stayed 2 nights in Mar 2019

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
We had a great stay in Phuong Trang Hotel! We stayed for one week and the staff were amazing (thank you Nu)!! Everyone was so nice and helpful with anything we needed during our stay. It is a close ride to the center of the town and there is a supermarket walking distance away. The only thing we had a small issue with is that the bed was a bit too hard, but that wouldn’t be an issue for shorter stays! Highly recommend this hotel, really worth it for the price!
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very helpful and friendly. They advised us the cheapest way to get ti there from the airport and assisted us in our trip
Stayed 1 night in Jan 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean little Hotel
Very friendly staff, clean rooms, very comfortable bed, free motorbike parking,
Stayed 1 night in Jan 2019

10/10 Excellent

Juvy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Jeff, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very helpful and extremely friendly. The rooms are big. Bathroom was good size as well. Just outside the center of the city. Short and cheap taxi or grab will get you to the old quarters in minutes. I would recommend this hotel to anyone traveling to Ha Noi.
Stayed 2 nights in Sep 2018

10/10 Excellent

Don, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff Clean rooms Small but with all comforts for the price
Stayed 2 nights in Aug 2018

10/10 Excellent

David, Montreal, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
A very good and economical hotel on the other side of the river. The hotel staff were very kind and helpful. My room was clean and the TV, air con, and shower worked well. I enjoyed staying here.
Stayed 7 nights in Aug 2018