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Somerset Grand Hanoi

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Somerset Grand Hanoi

Outdoor pool
Garden
Property amenity
Exterior
Executive Room, 3 Bedrooms | Living area | LCD TV, DVD player

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking included
    Parking included
  • Washer
    Washer
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Explore the area

Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • Hoa Lo Prison Museum
    2 min walk
  • St. Joseph's Cathedral of Hanoi
    8 min walk
  • Train Street
    8 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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About this property

Somerset Grand Hanoi

Luxury Hanoi aparthotel in Hoan Kiem with 3 restaurants
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Somerset Grand Hanoi. During your stay, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 1997, this luxury aparthotel has 185 apartments over 25 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the helpful staff and the room service
  • Within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Somerset Grand Hanoi offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A fitness centre, a sauna, and a vending machine are also featured at the luxury Somerset Grand Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

This 4.5-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: VND 283,500 for adults and VND 141,750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Outdoor tennis court
  • Shopping centre
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 4 2024 to November 13 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: VND 577500 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 283500 for adults and from VND 141750 for children
  • Airport shuttle fee: VND 1790000 per vehicle (return)
  • Airport shuttle fee per child: VND 1790000 (return), (up to 11 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 982 reviews" "
Rating 8 - Good. 333 out of 982 reviews" "
Rating 6 - Okay. 53 out of 982 reviews" "
Rating 4 - Poor. 19 out of 982 reviews" "
Rating 2 - Terrible. 6 out of 982 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

chris

Travelled with family
Liked: Cleanliness, amenities
Overall good value for what you pay. Rooms need new paint and carpet. Some rooms have mold odors, but AC works good, beds7/10, bathrooms7/10. We stayed in 2 bedrooms apartment which had a living room and kitchen, washer dryer. Pretty happy with how much we pay.
Stayed 1 night in Aug 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness, amenities
Hotel next to Hoa Lo museum, there is a small convenient store and a mall downstairs with AC. Rooms are large and clean, has kitchen, big refrigerator and washer dryer. But rooms are very old, Needs new paint and new carpet, might have odors. But the rate is cheaper, good bargain. Beds are okay, bathrooms are okay..
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There's a range of sports equipment and the staff were very nice. The rooms had a couple stains on the carpet, however came with AC in every room accompanied by Lovely pillows. In addition there was an easily accessible mall underneath the hotel. I would definitely recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tran, Fife

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
—
Stayed 7 nights in Jul 2024

10/10 Excellent

Charles A Lopez

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was easy and the shuttle car driver was extra polite. Spacious rooms and nice kitchen
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great hotel a little dated but the staff were amazing. So close to many attractions. Would recomend
Stayed 3 nights in Jun 2024

4/10 Poor

Terri

Stayed 1 night in Jun 2024

10/10 Excellent

Airi

Stayed 3 nights in Jun 2024

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness
It’s okay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect for us. The apartment was big with a washer/dryer which we love so much when in Vietnam. No words can explain how amazing the staffs were. Extraordinary service.
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and very friendly staff. The hotel rooms are quite dated and need upgrading, however everything was clean and tidy. There are lot's od restaurants within walking distance and it has a mini mart attached aswell as an ATM.
Stayed 4 nights in Apr 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a good place to stay a bit away from the busiest area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
I will not return to this place again in the future. The apartment is so outdated, old. The washer dryer is not user friendly with no instructions available. Have to use hair dryer outside of bathroom, electrical outlets need to be updated for all international users, not just a few countries. I was warned by a local travel agent not to book this place but I prefer a serviced apartment near the area I wanted to visit so I didn’t heed her advice. What a mistake!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Great hotel to stay at.
Stayed 4 nights in Mar 2024

8/10 Good

Michelle

Travelled with group
The guest rooms are very spacious and great if you have multiple travelers requiring more than 1 guest room. It is quite worn out with time, but is still in a good condition for a couple nights stay. It is around 3-5 minutes walk if you need some local food and coffee. Otherwise you are just at the edge of the Old Quarter, and within a 10 minute walk to St Joseph Cathedral. Ride hail is easily available and can bring you to the Old Quarter within 5 minutes and West Lake within 10-15 minutes ride away. I would say this service apartment is conveniently located but away from the craziness of the Old Quarter.

10/10 Excellent

Vinay

Liked: Cleanliness, property conditions & facilities
Fantastic property especially for families
Stayed 4 nights in Mar 2024

10/10 Excellent

Hung

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient with a functional kitchen. There is also a grocery store on the premise. The cleaning crew and maintenance staff is wonderful; so are the front desk folks. I highly recommend.
Stayed 11 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Phuc

Travelled with family
Liked: Cleanliness, room comfort
An overall nice experience stay at the hotel. Staff is very helpfull and friendly. Would definitely comeback again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jen Chieh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Vincent

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The location is great and the staff are great but the property itself is old and pretty rundown. This place had decent reviews so we booked 3 nights after the new year but ended up checking out after the first night. My family and I reserved a Premier 2 Bedroom, which is supposed to be their top tier room. When we checked in, they initially gave us this disgusting 2 bedroom that smelled badly and had nasty stained carpets throughout. I'm pretty sure they gave this to us bc we booked through a 3rd party (Expedia). I went downstairs and told them that wasn't the type of room that we reserved and they quickly moved us down the hall to another room. This one was a little better but it still just had a real uneasy feeling. Everything just felt a little off.. like they did some cheap renovations and threw in a few random pieces of furniture. It was not warm and inviting at all like you see in their pictures! The hallways smelled, the kitchen was really old (not a huge deal), the couch was dirty, the beds were hard, warm water was regulated (only one person could shower). It was just bad and nothing I've ever experienced before. This place is wayyy overpriced for what it has to offer. We requested to check out early after the first night and they were only willing to refund us one night. We took that and got out of there as quickly as possible.
Stayed 3 nights in Jan 2024

10/10 Excellent

Armine

Liked: Cleanliness, property conditions & facilities
Location
Stayed 5 nights in Jan 2024