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Thuc at 3am

2.0 star property

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Photo gallery for Thuc at 3am

Front of property
Porch
Restaurant
Dining
Select Comfort beds, in-room safe, soundproofing, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
45 Bat Su Street, Hoan Kiem, Hanoi, 10000
  • Hanoi Old Town Night Market
    ‪6 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪9 min walk‬
  • Hoan Kiem Lake
    ‪11 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Ensuite

Deluxe Double Room, 1 Queen Bed, Ensuite | Select Comfort beds, in-room safe, soundproofing, free WiFi

Deluxe Double Room, 1 Queen Bed, Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Select Comfort beds, in-room safe, soundproofing, free WiFi

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for City Studio, Ensuite

Select Comfort beds, in-room safe, soundproofing, free WiFi

City Studio, Ensuite

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Panoramic Double Room, 1 Queen Bed, Ensuite

Select Comfort beds, in-room safe, soundproofing, free WiFi

Panoramic Double Room, 1 Queen Bed, Ensuite

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Thuc at 3am

Guesthouse with a 24-hour front desk, a short walk to Hanoi Old Town Night Market
A restaurant, a bar/lounge and concierge services are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Thuc at 3am offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Beds feature Select Comfort mattresses. A pillow menu is available. 24-inch LCD televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries. This Hanoi guest house provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Thuc at 3am, you're just a quick walk from Hanoi Old Town Night Market. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Only motorbike parking on-site, free parking nearby
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Thuc at 3am. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hanoi guest house is smoke free.

Thuc at 3am has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hanoi Lotus
Thuc at 3am Hanoi
Hanoi Lotus Hostel
Thuc at 3am Guesthouse
Thuc at 3am Guesthouse Hanoi

Thuc at 3am Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 59 reviews
Rating 8 - Good. 17 out of 59 reviews
Rating 6 - Okay. 13 out of 59 reviews
Rating 4 - Poor. 4 out of 59 reviews
Rating 2 - Terrible. 7 out of 59 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Liping, tacoma

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Hanoi.
Nice location in the old town, stayed here a few days whilst in Hanoi. Good value for money.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Good Price
Stayed a few times whilst in Hanoi. Good location, good price. WiFi is a bit hit and miss depending on what room you are in.
Stayed 1 night in Nov 2024

4/10 Poor

Ankush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else. Avoid
I'd avoid this hotel, it's not up to the standards. The only good side of this was location and wifi. I informed them that I will be arriving early in morning and if that's ok to check in. Got message from hotel thats ok. I go there there was receptionist didn't know that I was coming and thoght I would come at night 9pm. I was asked to come back later. Somewhere around 11am got message that my room is ready. I went there got checked in to room. I booked panoramic double room(balcony). Instead I was given queen room which felt like prison. When I notified to reception lady she was oppologetic and told me that room i booked in had leak and can not give any other room. Offered me 300k dong discount. I had no choice but to take it as full refund was not available. The room was not cleaned, bed, pillow and fridge had hair. The bathroom hot water pressure is so bad you might want take cold shower. When you complain to receptionist she asked to WhatsApp her the problem.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
font desk lady
the front desk lady was so nice to us :)
Stayed 6 nights in Aug 2024

8/10 Good

Garzon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well-located. Despite it being in the middle of the city center, it is not a noisy room. So you can relax after a whole day tour. Cleanliness is ok. Just be sure that when the hotel says "we upgraded" your room, it is really for an upgraded one. It is not a room that they wanted to change you into because they hope to have more guests in the other rooms.
Stayed 2 nights in Jul 2024

8/10 Good

Sky

Travelled with partner
Liked: Staff & service
Good
Stayed 1 night in Apr 2024

10/10 Excellent

David James

Stayed 7 nights in Mar 2024

10/10 Excellent

Jose, Yangon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin anytime, 24-hour checkin with prior advise. Staff are very helpful in finding your way around Hanoi.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
SCAM! We booked this hostel but when we arrived were told there was a 'problem' with our room. Not overbooked, nor would they tell us what the problem was. Due to this 'problem', they had booked us in to a disgusting shack of a hotel down the road for the same price! When we said we wouldnt be staying there they then refused to refund us. AVOID!
Stayed 2 nights in Mar 2019

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service I've ever had
I don't normally leave reviews, but felt the need to for my stay at the Lotus. We recieved an unparalleled level of service which ive never seen before. The staff went out of their way to be as friendly and accommodating as possible. The owner actively sits down with you and asks you what you plan to do in Hanoi and offers advice and service. The staff smiles and greets you whenever you enter or leave. The place isn't without its flaws but at the price it's nothing to complain about. The tv was small but we only used it as background noise. My husband thought he smelled mold the first day (I did not) which he bought an air freshener the first day for. It evidently fixed the issue. The bed wasn't very soft, and the furniture was ikea level, but I didn't come to Hanoi to spend time in my hotel room. I've never before had a hotel owner give me his card and say if I ever got lost he'd personally come and pick me up.
Stayed 7 nights in May 2018

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hostel
Good value hostel with very friendly staff and owner. Is more of a budget hotel really. Breakfast was very good!

6/10 Okay

Verified traveller

Liked: Cleanliness
Location of this hotel was good. Friendly staff. Close to lake, church, opera house and shops
Stayed 1 night in Feb 2018

6/10 Okay

ryan, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
Ice cold water in shower. Room was alright
There was zero hot water in hotel for 2 days. Asked front desk about it. They said run it for 15 minutes. I ran it for 30 minutes still never got hot.disappointing. room was somewhat clean. Staff was ok
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city centre
Nice location. Near to where all the tourists normally stay in hoan kiem.. A bit noisy at night dud to traffic. Clean bed and friendly staff.
Stayed 1 night in Jan 2018

10/10 Excellent

Emily, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
The staff was amazing! Always making you feel like family. The beds are comfy with good pillows and blankets. They also let us store our luggage there when we went to Ha Giang for the motorbike loop! When we got back from the loop, it was my birthday and the staff surprised me with a birthday cake! Would highly recommend this hostel to any one!
Stayed 1 night in Dec 2017

8/10 Good

Marios , Sydney

Liked: Cleanliness, staff & service
Perfect stay
The hostel is perfect for travelers on a budget. It is centrally located in old hanoi and close to all services. The staff make it like a home and you're part of the family. Definitely be staying here again
Stayed 5 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
oh, this is the review for the booking they told me marked as no show, apparently no true as i can leave it, so, thanks for helping me, and honestly even asking me to leave a 10 star review after u did get my money for 2 nights instead of 1. funny, you know sometimes flexibility and trying to help your guest is more valuable than any free-by or facilities. Make sure your booking is perfect otherwise the owner will not try to help you at all. Free breakfast and wifi ok, rest need attention. Bathrooms are very dirty and i had to ask for toilet paper twice. if u have mobility issues ask not to be on the 3rd floor, stairs are quiet narrow. And the rooms don t have what the descriptions says. Windows on the street, so very noisy.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a big NO!
Well, you know sometimes flexibility and trying to help your guest is more valuable than any free-by or facilities. Make sure your booking is perfect otherwise the owner will not try to help you at all. Free breakfast and wifi ok, rest need attention. Bathrooms are very dirty and i had to ask for toilet paper twice. if u have mobility issues ask not to be on the 3rd floor, stairs are quiet narrow. And the rooms don t have what the descriptions says. Windows on the street, so very noisy.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
This hotel is in cbd which you can go everywhere easily.
Stayed 2 nights in Jun 2017

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Convenient hotel
We only stayed one quick night. Bed was comfortable and room was clean. The room is at the top of five flights of stairs, though, so we were lucky we had backpacks! Missed breakfast sadly, too. Great location in the old town.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value in old Hanoi.
This was a well-run and clean hostel in old Hanoi close to several good food options. The young staff speak English well and are very helpful. It is very good value for the low cost charged for the rooms here. Overall, the place just has a nice atmosphere.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean hostel
Basic hostel with excellent service and great vibe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort