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4.3 out of 5

"Great hotel in the Old Quarter, staff excellent as was the room and facilities " More

By a verified traveller on Sun 31 Mar 2019

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Family Room, 1 Bedroom, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Double or Twin Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Room, 1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double - No window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Tirant Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna and bicycles to rent
  • Steps from Thang Long Water Puppet Theatre and 4 minutes on foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee

Tirant Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tirant Hotel

Couples (2)
5 out of 5
Great hotel in the Old Quarter, staff excellent as was the room and facilities

Posted by on 31 Mar 2019

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3 out of 5

Well positioned but a building site

We booked this hotel because it said it had large rooms.....we had the tiniest room ever with NO WINDOWS! Very cramped and claustrophobic. Staff nice but we were very over charged for our bookings made there for our inclusive trip to Halong Bay AND the 2 train tickets we booked through them. There were builders everywhere from 7.30am and I was scared to go up to the roof level due bare concrete unfinished building work. The breakfast was very good

Posted by on 3 Dec 2014

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5 out of 5
Very nice and helpfull staff! Beautiful room and decoration everywhere! Very good location! Good breakfast!

Posted by on 22 Feb 2023

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Comment from Hotel Management

24 Feb 2023 by Thank you from Tirant Hotel Hanoi

Dear Minna,Greetings from Tirant Hotel Hanoi! Thank you for choosing our hotel while visiting the city. We are glad to learn that you had an enjoyable stay and especially enjoyed our recreational facilities and breakfast. We are very happy to see our guest feel like staying home., we hope to welcome you back to our hotel soonest!Regards,Hotel Manager

Renovations + Closures

The following facilities will be closed during November, December, January and February:

  • Swimming pool

Property Features

Tirant Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Tirant Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hanoi Railway Station (1.7 km / 1.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Tirant Hotel offers 80 accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Tirant Restaurant – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

SKyline Restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.

Skyline Lounge – This bar specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Sky Lounge – This poolside rooftop bar specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Boat tours nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Tirant Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 3500000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Tirant Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 3500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tirant
  • Tirant Hanoi
  • Tirant Hotel
  • Tirant Hotel Hanoi
  • Tirant Hotel Hotel
  • Tirant Hotel Hanoi
  • Tirant Hotel Hotel Hanoi

You should know

  • The seasonal pool will open on 01 March and close on 31 October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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