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Victor Metropolis Hotel & Rooftop Bar

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Victor Metropolis Hotel & Rooftop Bar

Serves lunch, dinner and happy hour
Classic Double Room, City View | Premium bedding, minibar, blackout curtains, soundproofing
Hot stone massages, deep-tissue massages, Swedish massages
Serves lunch, dinner and happy hour
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
58 Hang Gai street, Hang Gai ward, Hanoi, 100000
  • Hang Gai Street
    ‪1 min walk‬
  • Hoan Kiem Lake Weekend Walking Street
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, City View

Classic Double Room, City View | Premium bedding, minibar, blackout curtains, soundproofing

Classic Double Room, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room (Internal window)

Premium Double or Twin Room (Internal window) | Premium bedding, minibar, blackout curtains, soundproofing

Premium Double or Twin Room (Internal window)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Double Room (Internal window)

Classic Double Room (Internal window) | Premium bedding, minibar, blackout curtains, soundproofing

Classic Double Room (Internal window)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Premium bedding, minibar, blackout curtains, soundproofing

Premium Double or Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, minibar, blackout curtains, soundproofing

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Victor suite room with Balcony

Victor suite room with Balcony | Premium bedding, minibar, blackout curtains, soundproofing

Victor suite room with Balcony

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Lake View

Honeymoon Suite, 1 King Bed, Lake View | Premium bedding, minibar, blackout curtains, soundproofing

Honeymoon Suite, 1 King Bed, Lake View

  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms, City View

Premium bedding, minibar, blackout curtains, soundproofing

Family Room, Connecting Rooms, City View

  • 50 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds

View all photos for King Double or Twin room with city view

Premium bedding, minibar, blackout curtains, soundproofing

King Double or Twin room with city view

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

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About this property

Victor Metropolis Hotel & Rooftop Bar

Luxury Hanoi hotel connected to the convention centre, steps from Hoan Kiem Lake Weekend Walking Street
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Change of towels is available on request
Victor Metropolis Hotel & Rooftop Bar offers 99 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include printers, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Victor Luxe Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Victor Metropolis Hotel & Rooftop Bar . During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy Vietnamese cuisine while dining at Victor Rooftop Bar
  • Treat yourself to Swedish massages, manicures and pedicures or facials at Victor Luxe Spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market
  • Airport, railway station and theme park shuttle service available for a fee
Victor Metropolis Hotel & Rooftop Bar offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Victor Metropolis Hotel & Rooftop Bar . An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee.

This Beaux Arts Hanoi hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.
Victor Rooftop Bar – This rooftop bar specialises in Vietnamese cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Victor restaurant & bar – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor restaurant & bar
  • Victor Rooftop Bar

Things to do

  • Bicycle tours
  • Books
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Music library
  • TV in common areas

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a lake

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 21 2024 to May 31 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 1 September to 31 December:
  • Fitness facilities
The property will be renovating from 21 November 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victor Metropolis Hotel & Rooftop Bar

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 799000.0 per day.
  • Cots (infant beds) are available for VND 799000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 4500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 4500000 (one-way), (up to 18 years old)
  • Crib (infant bed) fee: VND 799000.0 per day
  • Rollaway bed fee: VND 799000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, window guards and outdoor lighting
Victor Metropolis Hotel & Rooftop Bar offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 58585858

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Victor Metropolis Hotel & Rooftop Bar Hotel
Victor Metropolis Hotel & Rooftop Bar Hanoi
Victor Metropolis Hotel & Rooftop Bar Hotel Hanoi

Victor Metropolis Hotel & Rooftop Bar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 594 reviews" "
Rating 8 - Good. 21 out of 594 reviews" "
Rating 6 - Okay. 29 out of 594 reviews" "
Rating 4 - Poor. 16 out of 594 reviews" "
Rating 2 - Terrible. 34 out of 594 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Don Murry, Pittsburgh

Stayed 5 nights in Sep 2024

2/10 Terrible

Shawn

Disliked: Amenities
I was booked for 5 nights based solely on the pics of a pretty nice looking gym facility. When I arrived I asked what floor the gym was on, which confused the staff because there is in fact NO GYM. Expedia tried to get the hotel to issue a refund based on their fraudulent listing, however the manager denied the request. Expedia took steps to make me whole, but it was a process that took far too long and went through several departments. Bottom line, as long as you aren’t worried about the gym the place is fine. I just hate being misled and then treated poorly for calling it out.
Stayed 5 nights in Oct 2024

2/10 Terrible

hiep

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
bẩn thỉu, quản lý kém.

6/10 Okay

Jefferey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Absolutely NOT a 5 star or luxury property.
The hotel is located in a nice area, with EXTREMELY kind and accommodating staff but definitely not as advertised online. There is no gym, the propriety is old and run down and not clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Stayed 1 night in Sep 2024

6/10 Okay

cyndi

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel has no gym at all Pricey laundry service Nothing like described or pictured on line False advertisement Staff was helpful and friendly Convenient location Hotel itself need. A lot of updating This hotel in 3 stars category not 5
Stayed 3 nights in Oct 2024

6/10 Okay

Hoa

Travelled with family
Liked: Staff & service
Good and bad
Good location to explore Hanoi old town. Service was great, specially Ly anh Ha. But rooms are not good as advertised, the shower does not have curtains, so the water will be all over the bathroom. We also bought the tour with the hotel tour agent. She said the price we paid cover all the tickets and services on the tour but during the tour we’ve asked to paid 200k vnd more, kind of disappointed to the hotel tour agent.
Stayed 5 nights in Oct 2024

10/10 Excellent

Hiarin

Liked: Cleanliness, staff & service, property conditions & facilities
It's very near to the city center. The staff are nice. Our room is surprisingly more spacious than expected. We love it and decided to extend our stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Khaled

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is over rated and I found it within the average, small rooms, no lobby, little restaurant, no parking area and no swimming pool. Also, I send messages to the hotel but no one is responding back till I checked out
Stayed 2 nights in Oct 2024

8/10 Good

Naveena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel in the Old Quarter within close proximity to tailors-shoe shops/ counterfeit merchandise shopping/ restaurants/ spas etc. Great staff who were super helpful. Arranged taxi pick up from Airport ( USD 18-20). They stored our bags for which we were wry grateful for. Especially if you are staying here check out King Roti for some amazing flavour filled buns!
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and location
Amazing hotel and central to everything we wanted to see and do whilst in Hanoi
Stayed 4 nights in Sep 2024

10/10 Excellent

Naveena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the Old Quarter of Hanoi. Very helpful staff especially Ruby at the front desk. Reasonable breakfast option. Room was comfortable though the 2 double beds were off different comfort levels
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Minutes walk to coffee places, restaurants and shopping. Hotel is facing the main road but the room was quiet allowing for a good night's rest. Bathroom however needs improvement especially no shower curtain so the bathroom gets totally wet each time someone takes a shower. Staff were very helpful with enquires and all were quite fluent in English.
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Stayed 1 night in Jun 2024

10/10 Excellent

Makki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the Old Quarter & amazing staff.
Amazing staff very helpful and friendly too. Ruby in reception was very nice and polite and so were the other receptionists too. Very informative and welcoming. Clean hotel and Great location in the Old Quarter. Would definitely recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Clifford, Malvern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Very helpful staff!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Beatrice, Lauderhill

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, hotel was run down
Stayed 7 nights in Sep 2024

10/10 Excellent

PUAY GEE

Stayed 3 nights in Aug 2024

10/10 Excellent

dror

Stayed 1 night in Aug 2024

10/10 Excellent

Bae

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Jeung

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel & service
Stayed 1 night in May 2024