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VNAHOMES APARTHOTEL

3.5 star property
VIP Access

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Photo gallery for VNAHOMES APARTHOTEL

Premium Apartment | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix
Luxury Apartment | Private kitchen | Electric kettle, dining tables
Luxury Apartment | Premium bedding, pillow-top beds, minibar, in-room safe
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Washer
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Dryer

Explore the area

Map
no.30 - Vong Thi - Tay Ho, Hanoi, 124600
  • West Lake
    ‪3 min walk‬
  • Ho Chi Minh Mausoleum
    ‪6 min drive‬
  • Hoan Kiem Lake
    ‪9 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment

Standard Apartment | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Standard Apartment

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment

Premium Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Premium Apartment

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Apartment

  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Apartment

Family Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Family Apartment

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Apartment

Junior Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Apartment

  • 38 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Junior Apartment | View from room

VNAHOMES Serviced Apartment

  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.5 out of 5, Wonderful, (31)
The price is €26
for 1 room
includes taxes & fees
4 Apr - 5 Apr
VNAHOMES Serviced Apartment

About this property

VNAHOMES APARTHOTEL

Aparthotel connected to a shopping centre in Hanoi with a fitness centre
This aparthotel features a fitness centre, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Each apartment offers comforts like a pillowtop bed and premium bedding, plus a washer/dryer and a flat-screen TV with cable channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as a pillow menu and slippers. Change of towels is available on request.
VNAHOMES APARTHOTEL offers 20 air-conditioned accommodations with washers/dryers and minibars. This accommodation has separate dining areas and includes day beds and dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at VNAHOMES APARTHOTEL. During your stay, you'll be connected to a shopping centre and just a quick walk from West Lake. Features include free WiFi in public areas, plus a gym and dry cleaning service. This comfortable aparthotel has 20 apartments. Each apartment includes amenities such as free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, a pillowtop bed and a dining area
  • Free WiFi
  • Motorbike parking only
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from West Lake and 9 minutes by car from Hoan Kiem Lake
  • Airport shuttle service available for a fee
VNAHOMES APARTHOTEL offers its guests a fitness centre, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly VNAHOMES APARTHOTEL also features dry cleaning/laundry services, a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hanoi aparthotel.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Electric kettle

Dining

  • Champagne service
  • Couples/private dining
  • Dining table
  • Minibar

Bedrooms

  • Day bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: VND 300,000 per day

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 20 units
  • Bed sheets changed on request
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at VNAHOMES APARTHOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
VNAHOMES APARTHOTEL offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

VnaHomes ApartHotel Hanoi
VnaHomes ApartHotel Aparthotel
VnaHomes ApartHotel Aparthotel Hanoi

VNAHOMES APARTHOTEL Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 59 reviews
Rating 8 - Good. 14 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.4/10

Cleanliness

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very kind and responsive. Bed is slightly harder than we expected but it’s okay otherwise
Stayed 2 nights in Dec 2024

10/10 Excellent

Hari

Travelled with family
Liked: Cleanliness, room comfort
Great facility
Best place to stay in Hanoi. Excellent staff and wonderful facility. Would recommend to anyone looking for a hotel but want it more personal. I will return when I visit Hanoi again.
Stayed 4 nights in Dec 2024

8/10 Good

YONGHYUN

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

May

Liked: Cleanliness, room comfort
Great people. Very helpful. The airline lost my luggage for over 1 day and the team helped to contact them. Wonderful people.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Good hotel in a good location
Stayed 10 nights in May 2024

10/10 Excellent

Ravi

Liked: Cleanliness, property conditions & facilities
Great apartment very cost effective. Staff were very helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Ravi

Liked: Cleanliness, property conditions & facilities
Stayed 28 nights in Apr 2024

10/10 Excellent

Kess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room very friendly staff, not too much to do in the surrounding area we had to drive to go places but really not too far
Stayed 2 nights in Apr 2024

10/10 Excellent

Shobha

Liked: Cleanliness, room comfort
Great place
Property was very comfortable especially with washer and dryer but only in the new units. But it was a bit far so we had more transport expense.
Stayed 1 night in Apr 2024

8/10 Good

j jon

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, room comfort
Perfect spot in hanoi
The hotel was great close to the lake easy to get around. Only drawback was the lack of English at the front desk and a window in the room
Stayed 2 nights in Apr 2024

6/10 Okay

Dan

Liked: Cleanliness
It doesn't have food service, only with the next door small food stall with limited food choices.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Tremendous value. Friendly staff. 10/10 Would I stay here again? Absolutely If there are any issues the staff will do its best to resolve it. Only negative thing I can say is the dog next door has a bad attitude.
Stayed 19 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Very customer centric facility. I enjoyed my stay
Stayed 1 night in Feb 2024

8/10 Good

Jodie, Honolulu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy apartment-style hotel. Friendly staff & clean room. Great for long stays. Room is equipped with a microwave, stove, and washer machine. However, you have to hang dry your clothes. AC blows cold & free Netflix.Lots of cafes nearby for morning coffee. About 20 minutes to the center. Overall, we enjoyed our stay despite not having a view (no window/balcony) since we booked standard.
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Everything was great. Staff is super friendly and helpful and it's a nice place to stay. It's very near the lake and in a quiet neighborhood. I would certainly stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Celine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I booked this accommodation for 1 week in Hanoi. We felt at home whilst being away, and that is thanks to VNAHome Hotels. 1. The location is walking distance to Ho Tay. It has plenty of coffee shops around, which we ended up spending most of our time for breakfast or post-dinner. 2. Staff was friendly and reliable. There was always 2 staff at the reception and they would help with our queries rapidly. They speak fluent english and would keep in touch with you via Whatsapps. 3. The appartment was so spacious, and well furnished. The laundry machine was available too, so we could have clean clothes every day. The few downsides were that the a. walls were a tad thin, so you could hear your neighbours sometimes. Not a huge deal to be honest, as we still fell asleep really well; b. the air con started to smell a bit unusual after awhile! But overall, I'd still recommend this place for value for money and location. Thank you for taking care of us!
Stayed 6 nights in Nov 2023

10/10 Excellent

Asuquo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 4 nights. The property and the unit i booked looked exactly like pictures advertised. Reception staff spoke English and were helpful. Grocery shopping and cafes dotted around. Good neighborhood and walkable to attractions although we used the app Grab a lot. Room was neat, spacious, modern, and came with all the amenities we needed. Each unit has its own wifi. Will definitely recommend and stay again.
Stayed 4 nights in Dec 2023

8/10 Good

Deth

Liked: Cleanliness
It's in the residential area. Several coffee shops that only sell beverages and few desserts items. Not many restaurant in the area but Grab do deliver.
Stayed 1 night in Nov 2023

8/10 Good

Tae Young

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel to stay in and conveniently explore Hanoi, especially the West Lake area. Other attractions nearby or even the Old Town (Phố Cổ) are within walkable distances or just a short ride. I especially appreciated the attentive and courteous service.
Stayed 7 nights in Oct 2023

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, plenty of room. Only issue we had was there was a cafe/restaurant outside blasting music until late. The bedroom in the back was fine with the noise but in the front bedroom it was loud. There is some really cute cafes close by which is nice. Apart from the music that stopped at about midnight it was fantastic.

8/10 Good

Thai

Stayed 2 nights in Aug 2023

10/10 Excellent

Olsi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely everything, but especially the staff. Thank you Joy, Linh and Huong!!!!🙏🙏🙏
Stayed 5 nights in Jul 2023