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Monomotapa Hotel

3.5 star property

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Photo gallery for Monomotapa Hotel

Front of property – evening/night
Reception
Living area | 40-inch plasma TV with satellite channels, TV, DVD player
1 bedroom, down duvets, pillow-top beds, minibar
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
PARK LANE, JULIUS NYERERE WAY, 54, Harare
  • Harare Gardens
    ‪1 min walk‬
  • National Art Gallery
    ‪3 min walk‬
  • National Gallery of Zimbabwe
    ‪4 min walk‬
  • Harare (HRE-Harare Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, down duvets, pillow-top beds, minibar

Executive Room

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Living area | 40-inch plasma TV with satellite channels, TV, DVD player

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, down duvets, pillow-top beds, minibar

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, down duvets, pillow-top beds, minibar

Deluxe Room

  • Sleeps 2
  • 2 King Beds

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About this property

Monomotapa Hotel

Hotel in Harare with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site. Change of towels is available on request
Monomotapa Hotel offers 243 air-conditioned accommodations with DVD players and minibars. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature down duvets. A pillow menu is available. 40-inch plasma televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jackies Hair & Massage Emporium. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Monomotapa Hotel, you're just a quick walk from Harare Gardens. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine at Parkview Brasserie, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, massages or reflexology at Jackies Hair & Massage Emporium
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a golf driving range
  • Steps from Harare Gardens and 3 minutes on foot from National Art Gallery
  • Airport and local-area shuttle service available for a fee
Monomotapa Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. A casino, spa services, and a terrace are also featured at the business-friendly Monomotapa Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Harare hotel.

The hotel hosts a free manager's reception daily.
Parkview Brasserie – This buffet restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Monos Restaurant – This restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Gazebo – This bar specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Aquarium Bar – This poolside bar specialises in Fusion cuisine and only serves dinner. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 25 for adults and USD 13 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aquarium Bar
  • Monos Restaurant
  • Parkview Brasserie
  • The Gazebo

Things to do

  • 18 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Art gallery
  • Casino (1,399 square feet of space)
  • Designer stores
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • DVD player
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Monomotapa Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 13 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 3 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Monomotapa Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 5642/2005

We should mention

  • Pool access available from 6 AM to 6 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Monomotapa Hotel Harare
Monomotapa Hotel
Monomotapa Harare
Monomotapa
The Monomotapa Hotel
Monomotapa Hotel Hotel
Monomotapa Hotel Harare
Monomotapa Hotel Hotel Harare

Monomotapa Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 64 reviews
Rating 8 - Good. 27 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 5 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Stay was fine overall but what we don't get is why the staff ask multiple times if everything is okay (and then do exactly nothing about any of it). Hot water was out one morning and took all day for them to fix with no explanation.
Stayed 4 nights in Jun 2022

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service, amenities
Second visit to this hotel as part of an overnight layover ahead of flying onwards to the next country on the trip. Great hotel but needs a proper renovation.
Stayed 1 night in Jul 2022

4/10 Poor

Moffat

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs a face lift, it has no AC that works. The inroom amenities are way below standard and old.
Stayed 1 night in May 2022

2/10 Terrible

Nancy

Business traveller
Disliked: Property conditions & facilities, room comfort
A2star hotel not 4
The noise of guests is unbearable. Pathetic. Needs to be downgraded to 2 star very barbaric
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular option in Harare
Highly recommended. The service is spectacular. The staff sincerely care and want you to be comfortable. There is a choice of restaurants and all are of high quality. There is a lovely view of Harare Gardens from most rooms I enjoyed my stay and wouldn't hesitate to return.
Stayed 5 nights in Jun 2019

8/10 Good

Ritesh

Liked: Room comfort
A short comfortable stay
Hotel location is good but struggling to maintain standards. Breakfast was Ok considering the bleeding economy. Nothing much to explore in the property and overall a property to pick if its a short stay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and the staff were very courteous. The services are good.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Overall fine need to improve on the bath towels and toiletries selection.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Everything was perfect ,room service, the welcome was fine
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The property is old, towels were clean but v old and much used. Location is best and staff is very responsive.
Stayed 4 nights in May 2019

8/10 Good

Bothwell

Liked: Cleanliness, staff & service, room comfort
Friendly and efficient staff. Hotel was clean. Conveniently located.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2018

4/10 Poor

Stephen, london, GB

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Sadly, the Monomatapa was a tired and altogether not pleasant experience. The reception staff behaved like they were doing you a favour the moment we walked in. The door staff and porters are lovely. Then we ordered a meal I. The restaurant which although expensive for what it was, was pleasant until the bill. I asked to charge it to my room as I had in the two other hotels I stayed at in Zimbabwe in this trip ....the. Waiter returned telling my me I had to settle the bill IN CASH and NOW! I felt like I had been caught stealing. The room had holes in the walls a dirty carpet and loose wires and broken trunking.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 9 nights in Oct 2018

10/10 Excellent

Simbarashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Joseph, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful especially at the reception. Pauline was exceptionally kind and helpful. The breakfast was great, fresh fruit and salad. The buffet at dinner as also quite good. The room was spacious and quiet
Stayed 1 night in Sep 2018

8/10 Good

Maxi, Dublin Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasent hotel to stay with family.... Friendly staff who will really look after you... Your car being washed early before you wake up... Breakfast in bed... Thanks giall for bringing Quality breakfast exactly how we wanted it.
Stayed 8 nights in Aug 2018

10/10 Excellent

Sandie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was more than what i expected, and the hospitality was top notch.
Stayed 4 nights in Aug 2018

6/10 Okay

Noah, Perth, Australia

Liked: Cleanliness, staff & service, room comfort
Good hotel
Good hotel for the price. The staff were polite and very helpful. Always clean. The hotel is close to the city.
Stayed 1 night in Aug 2018

8/10 Good

Collet, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they should just change their towels, although clean, they are old. their staff is very friendly. I lost my ID and it was delivered to me
Stayed 2 nights in Aug 2018