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Candlewood Suites Hartford Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Interior
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • XL Center
    ‪11 min walk‬
  • Xfinity Theatre
    ‪12 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
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  • Air conditioning
3.7 out of 5, Good, (1001)
The price is €180
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includes taxes & fees
5 Apr - 6 Apr
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About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near XL Center
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Hartford Downtown by IHG. During your stay, you're just a quick walk from Dunkin' Donuts Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from XL Center and a 1-minute drive from Connecticut Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 327 out of 755 reviews
Rating 8 - Good. 224 out of 755 reviews
Rating 6 - Okay. 98 out of 755 reviews
Rating 4 - Poor. 46 out of 755 reviews
Rating 2 - Terrible. 60 out of 755 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room conditions were more run down than expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with family
Stayed 1 night in Dec 2024

8/10 Good

Shug

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Travelled with group
Empty hotel yet charged me $50 for 1 hr early check in. I had been dropped off and it was freezing outside. Down with Expedia
Stayed 1 night in Dec 2024

6/10 Okay

Kemar

Stayed 1 night in Dec 2024

10/10 Excellent

Job

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Myrna

Liked: Cleanliness, staff & service, room comfort
Ok
It was okay for a couple of nights, room had a well equipped kitchen and ample space. The area is a bit sketchy. I’d propably stay somewhere else next time. The morning I left there was a car in the parking lot with a broken window and glass scattered on the floor.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2024

8/10 Good

latisha, bridgeport

Liked: Amenities
Great hotel, the staff was very helpful and friendly. Will definitely stay there again
Stayed 1 night in Dec 2024

10/10 Excellent

Brianna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Darrell

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Clean, friendly staff, terrible location
Stayed 2 nights in Nov 2024

8/10 Good

Patrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel stay
Stayed 1 night in Nov 2024

8/10 Good

Jason

Stayed 1 night in Oct 2024

8/10 Good

Carrie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
close to the interstate so was good for easy to get around. I wonder if this was a place used in conjunction with housing authority. Quite a few families that seem to be there more long-term - hence the noisy remark above as well as noise from the interstate. Staff was very friendly and helpful.
Stayed 4 nights in Nov 2024

6/10 Okay

James

The microwave was great
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Pet
The place was not at all what it represented itself to be. It was off a busy highway in a very unsafe area. If they are going to be a pet friendly hotel, they need to clean up the glass all over the property. There was barely a suitable patch for them to go potty. And there was a man sleeping in his car full time night and day and he was parked next to the patch of grass watching me. I didn’t feel comfortable being outside alone. People propping side doors open so they can get in and let others in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Sally

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location in Hartford.
Stayed 1 night in Oct 2024