DoubleTree by Hilton Hartford Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Hartford Downtown

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily to-go breakfast for a fee
Lobby lounge
Reception
Pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
315 Trumbull St, Hartford, CT, 06103
  • XL Center
    ‪2 min walk‬
  • Bushnell Park
    ‪6 min walk‬
  • Dunkin' Donuts Park
    ‪7 min walk‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite (Parlor)

  • Sleeps 2
  • 1 Single Murphy Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Hartford Downtown

Pet-friendly hotel connected to the convention centre in Downtown Hartford with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
DoubleTree by Hilton Hartford Downtown offers 170 accommodations with MP3 docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton Hartford Downtown's walkable location. During your stay, you'll be connected to the convention centre and just a quick walk from XL Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from XL Center and 14 minutes on foot from Connecticut Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hartford Downtown. Parking is available for a fee.

This 4-star Hartford hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to noon.
M and M Bistro – This restaurant serves breakfast, lunch and dinner.
ELEMENT 315 – This lobby lounge only serves light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 12 to 23 for adults and USD 12 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ELEMENT 315
  • M and M Bistro

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12 to 23 for adults and USD 12 to 23 for children
  • Covered self-parking fee: USD 19.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hartford Hilton
Hilton Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hilton Hartford Hotel Hartford
Hilton Hartford Hotel
Hilton Hartford
Doubletree By Hilton Hartford
DoubleTree by Hilton Hartford Downtown Hotel
DoubleTree by Hilton Hartford Downtown Hartford
DoubleTree by Hilton Hartford Downtown Hotel Hartford

DoubleTree by Hilton Hartford Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 105 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress and pillows were very comfortable. The room was spotless. The lighting behind the beds and around the bathroom mirror is pretty and cool. Don't put out water bottles with a $3 price tag. That costs you 0.20. Include a light breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service
No real breakfast options, but terrific joint across the street. Clean, adequate if going to an event at the attached stadium. We use it for UConn evening basketball games.
Stayed 1 night in Nov 2024

6/10 Okay

Jeremae Jan April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean. But at the price of $250 for one night, no breakfast? Not even drinking water or hot water to drink makes it terrible.
Stayed 1 night in Nov 2024

2/10 Terrible

Suzy

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Renaye

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Tori

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

george

Stayed 2 nights in Oct 2024

6/10 Okay

sarah

Wouldn’t stay here again. If it wasn’t for Juan at the front desk we would have checked out the same day.
Stayed 2 nights in Oct 2024

6/10 Okay

sarah

Travelled with family
My mother was in a handicap room, despite not being handicap and we did not request it. The bed was so uncomfortable, she didn’t sleep the whole night…. She couldn’t turn on ten showers they were so tightly closed that she had to call maintenance to come help her…. And in and on.
Stayed 1 night in Oct 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Convienance
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy check in, parking connected to the hotel. Near restaurants and bars
Stayed 1 night in Oct 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Comfortable stay. Great location.
Stayed 1 night in Oct 2024

8/10 Good

Donovan, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent and clean. Staff is professional and courtesy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leroy E

Stayed 1 night in Oct 2024

10/10 Excellent

Maylin

Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very polite and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tristan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was very clean , staff was ok at best. The area around was dirty and rather empty for a downtown with a lot of homeless around
Stayed 2 nights in Sep 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Awele

Stayed 1 night in Aug 2024

4/10 Poor

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful but had a noisy road outside so was woken very early with that.
Stayed 1 night in Sep 2024

8/10 Good

LOVETTA

Travelled with family, Travelled with partner
Liked: Amenities
The view could have been better but overall it was a really nice stay.
Stayed 1 night in Sep 2024