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The Windmill

4.0 star property

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Breakfast, lunch, dinner served; Italian cuisine
Room, 1 King Bed, Ensuite (Honeymoon Suite) | Desk, iron/ironing board, free WiFi, bed sheets
Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Dalton Piercy, Hartlepool, England, TS27 3HN
  • Teesside University
    ‪13 min drive‬
  • Riverside Stadium
    ‪15 min drive‬
  • Seaton Carew Beach
    ‪16 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪23 min drive‬

Room options

View all photos for Twin Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Ensuite (Honeymoon Suite)

Room, 1 King Bed, Ensuite (Honeymoon Suite) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Ensuite (Honeymoon Suite)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Best Western The Grand Hotel Hartlepool

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
3.7 out of 5, Good, (260)
The price is €71
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Best Western The Grand Hotel Hartlepool

About this property

The Windmill

Inn in Hartlepool with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and tour/ticket assistance are on-site.
The Windmill offers 12 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and bidets. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Windmill. During your stay, you'll be within walking distance of Summerhill Country Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, a business centre and meeting rooms
  • 6 minutes by car from Cowpen Bewley Woodland Park and 7 minutes from Ward Jackson Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Windmill. Free self parking is available.

This 4-star Hartlepool inn is smoke free.

On-site venue – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Bulgarian, English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Windmill Hartlepool
Windmill Inn Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool

The Windmill Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 82 out of 323 reviews
Rating 8 - Good. 112 out of 323 reviews
Rating 6 - Okay. 66 out of 323 reviews
Rating 4 - Poor. 39 out of 323 reviews
Rating 2 - Terrible. 24 out of 323 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean alltho the noise of traffic from A19 was noisy would benefit from triple glazing . No breakfast that was a little disappointing
Stayed 1 night in Dec 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think its my 3rd visit to the Windmill The floorboards are creaky, the phone signal is really awful. (But that does have a positive, no disturbances) Its a lovely little place to stay! The staff are fantastic. It's spotlessly clean. The restaurant is great, too much choice and very, very tasty. Although it's right on the A19 its peacefully quiet. A cracking little place that's quirky and does exactly what is says on the tin. Cheap n cheerful 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The manager Michael was friendly and very helpful.
Stayed 3 nights in Oct 2024

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities
Very cold and the shower was not safe for a disabled person
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Plug socket hanging off with label on wall saying unsafe, child could still put fingers in. Bed very used, too warm and traffic noise from road bad. No breakfast available and never advised on booking
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Plug socket in room was broken and just had a sign above saying do not use. A child could still put a finger inside and get an electric shock ! No breakfast available, room dated and hot. Couldnt turn radiator off so seat all night. Sheets dirty.
Stayed 2 nights in Sep 2024

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

PLJ

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Horrible
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Room very scruffy needs a good clean decorating smells damp
Stayed 1 night in Sep 2024

10/10 Excellent

Jethro XC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Italian restaurant and rooms are immaculate!
Stayed 1 night in Sep 2024

4/10 Poor

Nigel

Business traveller
Disliked: Cleanliness, property conditions & facilities
Generally dirty. Stained pillows and old mattress, furniture and toilet pan outside bedroom window.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were lovely but the place is really run down, bathroomfull of mold and the shower curtains to small. Towels stank. Only 2 pillows for a double bed. Nobody there during the night. For 99 pound I'd thought it would be good. Wifi is rubbish, skid marks in the toilet, didn't even have a shower. Like I say staff were lovely. Restaurant must take enough to do the rooms up. Wouldn't come back! Would for food 👌
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities
Disliked: Staff & service
I gave 2 stars for staff as I believe it was a staff member who came into our hotel room Friday night
Stayed 1 night in Sep 2024

10/10 Excellent

Valentine

Stayed 1 night in Aug 2024

8/10 Good

Gerald

Stayed 3 nights in Aug 2024

10/10 Excellent

Mrs I

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Derek

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Resturant & food was very nice, room and hotel facilities poor.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When you check in let customer know where to find staff or have a bell . Don’t advertise free WiFi as you don’t get it . (Room 9 ) Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around . Mattress does not cover the frame and you keep basing your legs against the wood . Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast . Just say we don’t do breakfast now . The only good part was the staff . Very frendly and helpful especially the lady checking us in
Stayed 1 night in Aug 2024

2/10 Terrible

ian

Disliked: Staff & service, amenities, property conditions & facilities
Nothing to like but lack of staff at reception waited 20 minutes to check in not enough pillows and ones we had were flat as if no pillows only 2 hand towels not enough toilet roll had to ask for more in morning from staff member found in pub kitchen area vapeing and playing on phone and that was no good he couldn't find any so had to visit bar area toilets to get a roll out of date milk pots in the room and positioning of toilet roll dispenser meant you had to sit sideways on toilet and view from window was old disused fridges and old chairs need rectifying as won't be staying again very poor
Stayed 1 night in Aug 2024

8/10 Good

Jonathon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be staying again
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty, not possible to stay at this property as it was so unclean pictures available on request
Stayed 1 night in Jul 2024

2/10 Terrible

Katy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no milk for the tea coffee had to ask 2 members of staff and there was no spoon either,there was a horrible smell of sewage from the bath room so had to keep the door closed all times, burn are on the bed size table carpet was disgust bed was not comfortable at all lumps and bumps horrible nights sleep only, good thing was the food and drinks from the restaurant side but soon as we didn’t want a Desert the staff didn’t come over at all to see if we wanted another drink
Stayed 1 night in Jul 2024