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Casa Carmen

2.5 star property

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Photo gallery for Casa Carmen

Exterior
Terrace/patio
Terrace/patio
Free daily cooked-to-order breakfast
Comfort Double Room (#2) | Minibar, soundproofing, iron/ironing board, WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle Cienfuegos 60, E/Apodaca y Corrales, Havana, Havana, 10100
  • National Capitol Building
    ‪5 min walk‬
  • Hotel Inglaterra
    ‪8 min walk‬
  • Hotel Nacional de Cuba
    ‪6 min drive‬

Room options

View all photos for Standard Double Room (#3)

Standard Double Room (#3) | Minibar, soundproofing, iron/ironing board, WiFi

Standard Double Room (#3)

  • 5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (#2)

Comfort Double Room (#2) | Minibar, soundproofing, iron/ironing board, WiFi

Comfort Double Room (#2)

  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room (#1)

Comfort Quadruple Room (#1) | Minibar, soundproofing, iron/ironing board, WiFi

Comfort Quadruple Room (#1)

  • 7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room (#4)

Standard Triple Room (#4) | Minibar, soundproofing, iron/ironing board, WiFi

Standard Triple Room (#4)

  • 5 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

Doña Isabel - La Giraldilla

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (175)
The price is €51
for 1 room
includes taxes & fees
1 Apr - 2 Apr
Doña Isabel - La Giraldilla

About this property

Casa Carmen

Central guesthouse connected to a shopping centre in Havana with free breakfast
This smoke-free guesthouse features WiFi in public areas, 24-hour room service and dry cleaning. Free cooked-to-order breakfast and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance.
Casa Carmen offers 2 air-conditioned accommodations with minibars and free newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

The free breakfast at Casa Carmen gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Paseo de Marti. You'll find features such as free self-parking, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free cooked-to-order breakfast served daily
  • Free self-parking and extended parking
  • WiFi for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from National Capitol Building and 8 minutes on foot from Central Park
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at Casa Carmen. Self parking is free.

This Colonial Havana guest house is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 3 per day)
  • Available in some public areas: WiFi (EUR 3 per day)

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • Children's dinnerware
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in public areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 5 per stay
  • Cash Cleaning deposit: EUR 5 per stay
  • Cleaning fee: EUR 5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 3 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 3 per day (rates may vary)
  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (from 1 to 18 years old)
  • Bed sheets fee: EUR 5 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Casa Carmen offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This guest house caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Carmen Havana
Casa Carmen Guesthouse
Casa Carmen Guesthouse Havana

Casa Carmen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 190 reviews
Rating 8 - Good. 21 out of 190 reviews
Rating 6 - Okay. 9 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 4 out of 190 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 5 nights!-I absolutelly love it and recomend to everybody!!-Beutiful friendly people and helpful people!!!-Everything is clean, coffe and breakfast at the morning is excellent and great location!!!!-Higly recomended!!!!🙂
Stayed 4 nights in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adrian

Close to all tourist attractions. Walking distance. Good breakfast included. Friendly hats.
Stayed 5 nights in Nov 2024

4/10 Poor

W J

Travelled with group
Liked: Staff & service
Disliked: Room comfort
The hotel was located had only a small sign to identify itself. The communication to enter was poor. It required actualy shouting to get attention. Their were two difficult flights of stairs to enter and a third to get to the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Aysegul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly owners, clean home, central location, safe. Highly recommend, especially for solo travellers. I was so lucky as the other guests were super kind, friendly and lovely. We ended up going sightseeings together.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aysegul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both Guillermo and his wife are super helpful, kind and friendly. The house is only a few mins walking distance to all the amenities and touristic places. If I come back, I would definitely book again.
Stayed 2 nights in Sep 2024

8/10 Good

MIHAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

andres, Campbell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Siddiq

Liked: Cleanliness, staff & service, property conditions & facilities
One word…Anazing‼️
Stayed 19 nights in Jul 2024

2/10 Terrible

eckard

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I would like my money back because we only stayed one night and the night was horrible because the air conditioner did not work
Stayed 1 night in Jul 2024

8/10 Good

Zia

Liked: Cleanliness, amenities
I like it
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Carmen was excellent! My wife and I stayed here with our two young children. The hosts were very accommodating to our needs, provided great suggestions, and were overall kind people. We enjoyed our room with air conditioning, a fan, a bathroom, and a shower with hot water. We also loved our breakfast each morning, which included a variety of fruit, bread and jam, eggs, and coffee. They also restocked our fridge with soda, beer, and water. All the sites were also in walking distance. It is in a great location with a wonderful view. I would recommend staying here. We want to come back and stay at Casa Carmen.
Stayed 7 nights in Jun 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente suuper amable, lo pedimos de emergencia a las 8pm y estuvieron disponibles para apoyarnos :)
Stayed 1 night in May 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Havana. The family are lovely and were really helpful with social events and places to go. Breakfast was great and they were really welcoming on arrival. There is a breakfast room with a balcony where you can see the Capitol building. Great little place with 50's furniture and a eclectic style from different eras. There are a few stairs to climb but not too bad. Would highly recommend and hope to return one day.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
My family and I had an excellent stay at Casa Carmen. We booked one night there to explore Old Havana and head to the airport for our flight home the following day. We arrived and were warmly welcomed by Guillermo. Our room was exactly what we needed, clean comfortable beds, warm shower, WiFi access and AC. We had been in another part of the country for 5 days without any of this and were in need of these comforts. Since we only had one night left in Cuba we did not need to exchange money but our hosts were prepared to help us with that. Once we were settled we ventured into Old Havana. Guillermo had excellent recommendations for restaurants nearby. In the morning he and his lovely wife prepared a delicious breakfast of eggs, fruits, bread and coffee. We wanted to explore more of the city before heading out to the airport but it was raining. We couldn’t let that stop us. Our hosts were kind enough to lend us their personal umbrellas. Our flight ended up being delayed but we were blessed to have been at Casa Carmen because they graciously accommodated us. We never felt rushed to leave. Once we were ready to head to the airport, they arranged for the taxi. The taxi price was the same if we had gotten it ourselves on the street but without the hassle. If you have a chance to stay here, you will not regret it. You will feel like you’re at home, protected by family that will help and guide your stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Carmen is located about 1 1/2 blocks from the Capitolio in old Havana with its aging historical buildings, steep staircases, and long-term resident families. Casa Carmen is on the second floor of a 3-story building. The rooms are simple and immaculate. It is the real Havana! The owners, Guillermo & Seny, are friendly and welcoming. We spent quite a bit of time just talking with them about their lives. Breakfast consisted of egg, cheese, fruit, bread and delicious Cuban coffee and was cooked to order during a two hour window each morning. We ate on a small balcony overlooking the street where we watched the city come to life. Our experience was entirely positive and I recommend Casa Carmen to travelers who are seeking a true Cuban experience.
Stayed 2 nights in Mar 2024

8/10 Good

Sabiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm place!
I had very nice stay at Carmen hotel. Place is clean, oeople friendly and helfull. I recomend this place to all travelers!
Stayed 7 nights in Feb 2024

8/10 Good

A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very close to Havanna Viejo
A nice stay in Havanna, very close to Havanna Viejo and secure. A good breakfast also with fruits. Helpfull to organize a taxi collectivo.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Stayed 2 nights in Jan 2024

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for everything. Really nice family. Yor brothers from Montenegro
Stayed 8 nights in Dec 2023

6/10 Okay

Rachel

Liked: Cleanliness
Good location
Stayed 4 nights in Jan 2024

10/10 Excellent

Marija

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay with an Awesome Family!!!!
Casa Carmen is located in a perfect location close to the Capitol, Chinatown, and Havana Vieje. Guillermo and his family were extremely helpful and welcoming during my stay. They were able to give me the do’s and don’ts of Cuba for a first time traveler. They ensured that I had a nice breakfast every morning and ensured I was properly accommodated when traveling to Varadero. I would highly recommend staying with them.
Stayed 7 nights in Dec 2023

10/10 Excellent

Macarena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guillermo and his family were really great to me and provided a lot of assistance with tips and advice regarding Cuba, which you need, once you arrive there. He made sure I was prepared for what to expect during my trip and look out for. Lovely morning breakfast was available too. Very close to Old Havana, just next to it and close to all other main tourist spots. Definitely recommend staying here.

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect Hermoso Lovely house Definetly coming back
Stayed 3 nights in Nov 2023