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Hostal Balcones Muralla

3.5 star property

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January 2025
February 2025

Photo gallery for Hostal Balcones Muralla

Deluxe Room, 1 Double Bed (Odalys) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Point of interest
Luxury Suite, Private Bathroom, Executive Level (Laudelina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Snack bar
Deluxe Double Room, 1 Queen Bed, City View (Estervina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Aguacate Street # 482, entre Muralla y Teniente Rey, Havana, 10100
  • Calle Obispo
    5 min walk
  • Creperie Oasis Nelva
    2 min walk
  • National Bus Terminal
    6 min drive
  • Havana (HAV-Jose Marti Intl.)
    38 min drive

Room options

View all photos for Deluxe Double Room, 1 Double Bed (Luis)

Deluxe Double Room, 1 Double Bed (Luis) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room, 1 Double Bed (Luis)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Rosina)

Deluxe Room (Rosina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room (Rosina)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed (Odalys)

Deluxe Room, 1 Double Bed (Odalys) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room, 1 Double Bed (Odalys)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Lazara)

Deluxe Double Room (Lazara) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room (Lazara)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, 1 Double Bed, City View (Josefina)

Deluxe Single Room, 1 Double Bed, City View (Josefina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Single Room, 1 Double Bed, City View (Josefina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, City View (Juan)

Deluxe Room, 1 Bedroom, City View (Juan) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room, 1 Bedroom, City View (Juan)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, Private Bathroom, Executive Level (Laudelina)

Luxury Suite, Private Bathroom, Executive Level (Laudelina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Private Bathroom, Executive Level (Laudelina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View (Estervina)

Deluxe Double Room, 1 Queen Bed, City View (Estervina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room, 1 Queen Bed, City View (Estervina)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

SAN IGNACIO 659

Breakfast included
Kitchen
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (62)
The price is €150
for 1 night
includes taxes & fees
1 Jan - 2 Jan
SAN IGNACIO 659

About this property

Hostal Balcones Muralla

Colonial Havana bed & breakfast in Old Havana with 2 restaurants
2 restaurants, 2 bars/lounges and a snack bar/deli are available at this bed & breakfast. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and massage/treatment rooms. Change of towels is available on request
Hostal Balcones Muralla offers 9 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, designer toiletries and complimentary toiletries. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Hostal Balcones Muralla's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza del Cristo. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Plaza del Cristo and 6 minutes on foot from Plaza Vieja
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at Hostal Balcones Muralla.

Smoking is allowed in designated areas at this 3.5-star Havana bed & breakfast.

Guests are served a free full breakfast daily from 8:00 AM to 11:30 AM. The bed & breakfast hosts a free manager's reception daily.
Hostal Balcones Muralla has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1886
  • Colonial architecture
  • Designated smoking areas
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hostal Balcones Muralla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Balcones Muralla Havana
Balcones Muralla Havana
Balcones Muralla
Hostal Balcones Muralla Havana
Hostal Balcones Muralla Bed & breakfast
Hostal Balcones Muralla Bed & breakfast Havana

Hostal Balcones Muralla Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 211 out of 257 reviews" "
Rating 8 - Good. 31 out of 257 reviews" "
Rating 6 - Okay. 11 out of 257 reviews" "
Rating 4 - Poor. 3 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff made us feel like family
This place was absolutely amazing. It is a very cute hotel in the center of old havana but the hotel staff and their attention to detail is what did it for me. Firs off and most importantly the staff makes you feel like family. They tell you the do's and donts of navigating the city they also helped us to book tours with local trusted drivers so we wouldnt get scammed. The food was amazing!!! I litterally ate breakfast there every day. The hotel staff is very attentive and very kind. I got a cold one day and at some point every single staff member checked on me and asked if there was anything they could do for me. This by far exceeded my expectations and i will for sure stay here next time im in town. Thank you staff for your hospitality and making us feel like family.
Stayed 6 nights in Aug 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the hostal. What phenomenal people. Thanks guys!! Did all the could to help and make our trip relaxing, and super friendly too. Also, a beautiful venue in the middle of Havana's Old Town which is super convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to start your visit in Old Havana. Staff was helpful answering questions before we arrived, arranged transportation from the airport, met us with a drink, changed our money, and gave us on-point advice for exploring. Staff was very engaging. And, some of the best food we had on the trip, both breakfast and dinner. They even accommodated my food allergy. Wonderful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Babita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique location in the heart of old Havana, offering personable and helpful service. Good food, drinks and laundry service is available. A great place to stay if you are looking to experience the vintage charm of Havana.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Stayed 7 nights in Jul 2024

10/10 Excellent

Ilana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in particular Sandor, Rolando and Jorge, were fantastic, so knowledgable and helpful with advising us on places to visit, the best places to eat and organising tours. It was so well maintained, clean and the breakfast and bar were wonderful, as was the environment, also a great location within close walking distance to everything. As with all of Cuba the electricity was a bit patchy (no fault of the hotel) just the way it is. I highly recommend Hostal Balcones Muralla.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 7 nights in Jun 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very kind and helpful with anything we needed, especially with arranging transportation/tours. Cooks are particularly good and food ended up being some of the best we had in the area. The space itself is very well kept and charming, the dining common area and the rooms have a great vibe. Strong recommend if you are staying in Habana Vieja.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jennine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here at this beautiful historic converted home. From our arrival through to our departure and everything in between we received nothing short of the most amazing warm Cuban hospitality offered in Old Havana . Richard and his team bent over backwards to make our stay comfortable and memorable at Hostal Balcones. Mariana the manager is an absolute angel who made sure each day for us was easily planned organising bookings and transport along the way. The rest of the beautiful Balcones staff also made us so very much at home that we almost felt like family. It’s a thoughtfully restored historical home that has been filled with eclectic collections of antiques and curiosities and you really feel you are stepping back in time with so much to admire and enjoy. With a very generous breakfast included daily cooked by the lovely Louisandra the chef, to laughs and salsa dancing with our room maid Jordania followed by our vote of the best Mojito in Havana in a tea pot made by Mariana the mixologist manager our stay couldn’t have been more perfect. Do yourself a favour and get a taste of Cuban life in the centre of old Havana by booking your stay at this gem.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel!
I thoroughly recommend this hotel to anyone wanting to experience Havana Vieja. The hotel itself was really nicely decorated and extremely clean. The room was exactly how it looked in the pictures. The breakfast was probably the best I’ve had in Cuba. Various courses and far more creative than the standard Cuban breakfast. All the staff spoke really good English and were so friendly and helpful. They even helped by listening to some voice messages I had to help me translate them and reply so that I could organise my transport. On the night I arrived I didn’t want to go out for the evening so the barman sat and chatted with me, keeping me company and telling me the history of Cuba. A fantastic hotel! I will certainly be staying here again next time I go to Havana.
Stayed 1 night in May 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The staff welcomed me on arrival with a tasty cocktail and continued to be very warm and helpful throughout my two night stay. The full breakfast was delicious and filling. The location was perfect in the heart of Plazza Vieja. I did a night tour which ended just down the road from my hotel. The decor is unique with interesting relics on the walls and in the rooms. Next trip to Habana _ I will stay here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hosts - incredible breakfast A
Stayed 1 night in May 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Base For Exploring Havana
Richard and Orlando were really amazing hosts. We had a perfect introduction to Havana.
Stayed 4 nights in Apr 2024

10/10 Excellent

Susan

Excellent hotel
Our stay at Hostal Balcones Murella was excellent the location is really central Old town only 5 blocks from Old square. The hotel is quirky we loved it. We stayed on bed and breakfast basis the breakfast was delicious as were the mojitos. The staff and owners could went out of their way to make our stay a fantastic experience. The cleanliness at the hotel was also to a high standard we will definitely head there again if we get another chance to go to Havana
View of street from balcony
Stayed 2 nights in Apr 2024

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay in this hostal, which is located in a very vibrant neighbourhood. Marianna, Rolando and Enry, were excellent hosts and this made a big difference. Always support local business!
Stayed 7 nights in Mar 2024

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hostal Balcones Muralla was absolutely fantastic! We loved our room, the location, the decor, the beautiful breakfasts...but most of all, we loved the people! Mariana and Jenry are the best hosts ever. They made us feel so welcome and it felt like coming home to family every day. We can't wait to go back to Havana and we will most definitely stay here every time we visit!
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great decision to stay here in Old Havana. Not only do you get the full Havana experience, the staff were so friendly, attentive and professional. Mariana and Henry deserve a special mention. Nothing was too much to ask and their dedication to the people staying there was as good, if not better than I have ever experienced around the world.
Stayed 5 nights in Mar 2024

6/10 Okay

ava

Travelled with partner
Liked: Staff & service
The staff were super nice and kind, the breakfast was good, the location was very close to historical places in old Havana, but the neighborhood was very dirty, the room didnt have safety box, refrigerator, tv , air dryer,and..we had to fix the shower ourselves, drinks in the dining room were so expensive for Cuba, and it was cuban rum! I would say for 150 Canadian dollers for a night there might be better places in better neighborhoods.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and very pleasant, food was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Richard and Mariella were exceptional hosts, extremely helpful and warm. Made our stay relaxed and enjoyable. All staff lovely. Complimentary drink on arrival a lovely touch. Great location. Faultless. Would highly recommend