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Hostal Balcones Muralla

3.5 star property

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Photo gallery for Hostal Balcones Muralla

Deluxe Room, 1 Double Bed (Odalys) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Luxury Suite, Private Bathroom, Executive Level (Laudelina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Deluxe Double Room, 1 Queen Bed, City View (Estervina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Snack bar
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
Aguacate Street # 482, entre Muralla y Teniente Rey, Havana, 10100
  • Plaza Vieja
    ‪6 min walk‬
  • National Capitol Building
    ‪8 min walk‬
  • Central Park
    ‪8 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed (Luis)

Deluxe Double Room, 1 Double Bed (Luis) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room, 1 Double Bed (Luis)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Rosina)

Deluxe Room (Rosina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room (Rosina)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed (Odalys)

Deluxe Room, 1 Double Bed (Odalys) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room, 1 Double Bed (Odalys)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Lazara)

Deluxe Double Room (Lazara) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room (Lazara)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, 1 Double Bed, City View (Josefina)

Deluxe Single Room, 1 Double Bed, City View (Josefina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Single Room, 1 Double Bed, City View (Josefina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, City View (Juan)

Deluxe Room, 1 Bedroom, City View (Juan) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room, 1 Bedroom, City View (Juan)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, Private Bathroom, Executive Level (Laudelina)

Luxury Suite, Private Bathroom, Executive Level (Laudelina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Private Bathroom, Executive Level (Laudelina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View (Estervina)

Deluxe Double Room, 1 Queen Bed, City View (Estervina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room, 1 Queen Bed, City View (Estervina)

  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is €80
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includes taxes & fees
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About this property

Hostal Balcones Muralla

Colonial bed & breakfast with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges and a snack bar/deli are available at this bed & breakfast. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and massage/treatment rooms. Change of towels is available on request
Hostal Balcones Muralla offers 9 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, designer toiletries and complimentary toiletries. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
Hostal Balcones Muralla's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Vieja. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Plaza del Cristo and 6 minutes on foot from Plaza Vieja
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at Hostal Balcones Muralla.

Smoking is allowed in designated areas at this 3.5-star Havana bed & breakfast.

Guests are served a free full breakfast daily from 8:00 AM to 11:30 AM. The bed & breakfast hosts a free manager's reception daily.
Hostal Balcones Muralla has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Books
  • Concerts/live shows
  • Evening entertainment
  • Stereo

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hostal Balcones Muralla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Balcones Muralla Havana
Balcones Muralla Havana
Balcones Muralla
Hostal Balcones Muralla Havana
Hostal Balcones Muralla Bed & breakfast
Hostal Balcones Muralla Bed & breakfast Havana

Hostal Balcones Muralla Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 253 out of 306 reviews
Rating 8 - Good. 36 out of 306 reviews
Rating 6 - Okay. 13 out of 306 reviews
Rating 4 - Poor. 3 out of 306 reviews
Rating 2 - Terrible. 1 out of 306 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean, Swampscott

Stayed 4 nights in Nov 2024

10/10 Excellent

Arzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! The staff are the best people and made my stay so enjoyable. They were there for anything I needed help with and made me feel at home. Can’t compliment enough, best place to stay in Havana
Stayed 1 night in Dec 2024

10/10 Excellent

Kenni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Fatima Zohra Hassiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff ever , very helpful and nice would make you feel at home. I loved that the breakfast option was at any time wanted not at a specific hour .. the area is very safe and close to every tourist attraction as well. 10/10 experience, they offer great service , pick up and drop off from and to the airport or any other place you want to go to ! I would probably come again just to stay in this Hostal❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible place, in easy walking distance of the Capitol building and most of the areas of interest within Old Havana. Breakfast was wonderful and the rooms were comfortable and clean. The staff were the highlight with everyone being so helpful - we had our luggage lost by the airline and the staff went out of their way to help us with clothes, toiletries and even money! Couldn't thank them enough and would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean, Swampscott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming hostal (really a boutique hotel) gave us an authentic taste of old Havana. It has a quirky, unique style with a lovely bar and balconies. We stayed here at the beginning and again at the end of our stay, so got to know the staff well. They were all incredibly friendly and endlessly helpful, making recommendations, booking taxis, transfers, changing money and answering all our questions. Jorge in particular was always around to help us in every way he could. We stayed in a small but comfortable room first then splurged on the suite on the upper floor, which was definitely worth the price. Both rooms had reliable WiFi, and a/c. We loved Cuba and when we go back to Havana we would definitely stay here again. Thank you to the whole team at Balcones Muralla.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic boutique hotel. The staff were charming and very helpful. Would recommend if you want a real Havana Viejo experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for walking around Old Havana. The staff was truly wonderful, someone was always there to greet you the a smile. Prepared lovely meals and happy to sit and share information and recommendations around Havana. The decor perfectly combines antiques as art.
Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
kind people, great location
Stayed 2 nights in Nov 2024

10/10 Excellent

ZHIYUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to experience real old city, staying there is the best option. Hotel reception staffs all very friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service
Location location location, and the staff were amazing, so pleased to have found they had put the Aircon on for our arrival. I put 3 stars for facilities only because some extra space for bags in room and a shame the rooftop bar was not open
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff made us feel like family
This place was absolutely amazing. It is a very cute hotel in the center of old havana but the hotel staff and their attention to detail is what did it for me. Firs off and most importantly the staff makes you feel like family. They tell you the do's and donts of navigating the city they also helped us to book tours with local trusted drivers so we wouldnt get scammed. The food was amazing!!! I litterally ate breakfast there every day. The hotel staff is very attentive and very kind. I got a cold one day and at some point every single staff member checked on me and asked if there was anything they could do for me. This by far exceeded my expectations and i will for sure stay here next time im in town. Thank you staff for your hospitality and making us feel like family.
Stayed 6 nights in Aug 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the hostal. What phenomenal people. Thanks guys!! Did all the could to help and make our trip relaxing, and super friendly too. Also, a beautiful venue in the middle of Havana's Old Town which is super convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to start your visit in Old Havana. Staff was helpful answering questions before we arrived, arranged transportation from the airport, met us with a drink, changed our money, and gave us on-point advice for exploring. Staff was very engaging. And, some of the best food we had on the trip, both breakfast and dinner. They even accommodated my food allergy. Wonderful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Babita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique location in the heart of old Havana, offering personable and helpful service. Good food, drinks and laundry service is available. A great place to stay if you are looking to experience the vintage charm of Havana.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Stayed 7 nights in Jul 2024

10/10 Excellent

Ilana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in particular Sandor, Rolando and Jorge, were fantastic, so knowledgable and helpful with advising us on places to visit, the best places to eat and organising tours. It was so well maintained, clean and the breakfast and bar were wonderful, as was the environment, also a great location within close walking distance to everything. As with all of Cuba the electricity was a bit patchy (no fault of the hotel) just the way it is. I highly recommend Hostal Balcones Muralla.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 7 nights in Jun 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very kind and helpful with anything we needed, especially with arranging transportation/tours. Cooks are particularly good and food ended up being some of the best we had in the area. The space itself is very well kept and charming, the dining common area and the rooms have a great vibe. Strong recommend if you are staying in Habana Vieja.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jennine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here at this beautiful historic converted home. From our arrival through to our departure and everything in between we received nothing short of the most amazing warm Cuban hospitality offered in Old Havana . Richard and his team bent over backwards to make our stay comfortable and memorable at Hostal Balcones. Mariana the manager is an absolute angel who made sure each day for us was easily planned organising bookings and transport along the way. The rest of the beautiful Balcones staff also made us so very much at home that we almost felt like family. It’s a thoughtfully restored historical home that has been filled with eclectic collections of antiques and curiosities and you really feel you are stepping back in time with so much to admire and enjoy. With a very generous breakfast included daily cooked by the lovely Louisandra the chef, to laughs and salsa dancing with our room maid Jordania followed by our vote of the best Mojito in Havana in a tea pot made by Mariana the mixologist manager our stay couldn’t have been more perfect. Do yourself a favour and get a taste of Cuban life in the centre of old Havana by booking your stay at this gem.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel!
I thoroughly recommend this hotel to anyone wanting to experience Havana Vieja. The hotel itself was really nicely decorated and extremely clean. The room was exactly how it looked in the pictures. The breakfast was probably the best I’ve had in Cuba. Various courses and far more creative than the standard Cuban breakfast. All the staff spoke really good English and were so friendly and helpful. They even helped by listening to some voice messages I had to help me translate them and reply so that I could organise my transport. On the night I arrived I didn’t want to go out for the evening so the barman sat and chatted with me, keeping me company and telling me the history of Cuba. A fantastic hotel! I will certainly be staying here again next time I go to Havana.
Stayed 1 night in May 2024