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Hotel Acuario - All Inclusive

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acuario - All Inclusive

Outdoor pool, pool loungers
Marina
Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board
Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board
Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

5.4 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Pool
    Pool
  • Spa
    Spa

Explore the area

Map
Calle 248 y 5ta ave. Marina Hemingway, Havana, Havana, 19100
  • Marina Hemingway
    1 min walk
  • Fusterlandia
    17 min walk
  • Palacio de Convenciones
    7 min drive
  • Havana (HAV-Jose Marti Intl.)
    31 min drive

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Acuario - All Inclusive

All-inclusive Havana property in Municipality of Playa with 3 restaurants
Along with 3 restaurants, this property has a full-service spa and an outdoor pool. Free buffet breakfast and free self parking are also provided. Other amenities include a nightclub, 3 bars/lounges and a snack bar/deli.
Hotel Acuario - All Inclusive offers 128 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the property include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and facials.
During your stay at Hotel Acuario - All Inclusive, you're just a quick walk from Marina Hemingway. Features include free breakfast and free self-parking, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free self-parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and volleyball
  • Steps from Marina Hemingway and 14 minutes by car from Malecón
  • Local-area and beach shuttle service available for a fee
Hotel Acuario - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Acuario - All Inclusive offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily.

A nightclub, spa services, and a terrace are also featured at Hotel Acuario - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3-star Havana property.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
On-site venue No. 2 – This restaurant only serves dinner. Open daily.
On-site venue No. 3 – This restaurant only serves dinner. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Ballroom
  • Built in 1958
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acuario - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acuario Havana
Acuario Havana
Hotel Club Acuario Havana
Club Acuario Havana
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Hotel Acuario - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 12 out of 71 reviews" "
Rating 8 - Good. 11 out of 71 reviews" "
Rating 6 - Okay. 11 out of 71 reviews" "
Rating 4 - Poor. 12 out of 71 reviews" "
Rating 2 - Terrible. 25 out of 71 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

angelina

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE NOT WORTH IT!!
Stayed 3 nights in Feb 2020

8/10 Good

Adelaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 9 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't Do Anything Right
I realize that it is Cuba but this place couldn't do anything correct. Since I was in Cuba for a triathlon, they knew I had a bike yet gave me a 4th floor room. Even the bellhop so tried to change this. The hotel wasn't full so realized that most of the rooms aren't usable. Despite being a tropical island they ran out of bottle water for several days. And weren't sure when they were going to get more. I made a scene and made the manager go to the store and buy some for me. The food was barely edible. Worse yet, it was the same things for every meal. Not variety whatsoever. (I ended up eating out because it was so bad.) And, even then, they couldn't do the little things like have serving utensils. Even for a poor country, this hotel was pretty terrible.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap place to stay. Great people
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel que nota el paso de los anos pueden mejorar las ofertas gastronomicas
Stayed 4 nights in Nov 2019

2/10 Terrible

Nose, Habana cuba

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Malo malo malo no air conditioning no water heater
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

Isaac

Liked: Cleanliness, room comfort
Disliked: Staff & service
Food was very bad
No. A/C No hot water for more than 20 hrs
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcion fatal restaurante y comida poca y mala la atencion muy mala el hoteo llovia mas dentro que fuera la piscina verde y las regilas de pa piscina rotas el bar de la pisxina sin refrescos y de merienda pan con pasta de pescado sin nara para preparar tragos en fin un desastre de hotel
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala atencion y administracion el hotel muy descuidado la comoda escasa y la atencion bien mala da verguenza
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool and the food, and the tour through the city.
Stayed 3 nights in Jul 2019

4/10 Poor

Manny

Liked: Cleanliness
Disliked: Amenities
The food was bad, the rooms after we complaint , we got change to something with real ac , is better to rent a house than staying here
Stayed 2 nights in Jul 2019

2/10 Terrible

Orialys

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
The food very poor quality Bar nothing to Ofer Service horrible pool hours not convince only from 10 am - to 6:00 pm They don’t clean it at all . I don’t recommend
Stayed 8 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a junior suite but non available when we checked in. Was resolved late the next day. The room was nice but air conditioning did not work. The pool was dirty and full of plastic cups. The food was average and the entertainment non existent. I realised I was paying for three star but got two star minus. Pay a little extra and get a nice hotel
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the price and the little room (disco?ñ to dance at night.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location near the yacht club was convenient. Staff was very friendly and helpful. Lack of working air conditioning was disappointing.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good service,excellent price, pool service very good,staff super friendly butpoor amenities
Stayed 1 night in Apr 2019

4/10 Poor

Maurice

Disliked: Staff & service
Not a real good place. We always spoke about Marina Hemingway as a real nice hotel but was not
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The Acurio is staffed by nice folks working with old equipment. Hot water is internment, as is Air conditioning. The rooms are clean but dated, the breakfast buffet reflects the challenges of getting fresh food in Cuba.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
General ambience was ok. Pool was good. Room ok but bed and sheets were not good. Sheets too small. TV did not work properly. General/public toilets were disgusting. A few staff were very good. Chefs not so good. Most staff werr not really interested and were just going through the motions. A government owned facility??
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
The rooms need an upgrade. The room didn’t have phone, the beds was not clean
Stayed 2 nights in Dec 2018