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VOYA Boutique Hotel

5.0 star property
VIP Access

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Photo gallery for VOYA Boutique Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Breakfast, lunch served; international cuisine, al fresco dining
Lobby
Staircase

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Pool
  • Bar
  • Spa

Explore the area

Map
Juan Delgado 255, entre Santa Catalina y Milagros, Havana, La Habana, 10500
  • National Capitol Building
    ‪7 min drive‬
  • Malecón
    ‪8 min drive‬
  • Hotel Nacional de Cuba
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for VOYA Suite

VOYA Suite | Terrace/patio

VOYA Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Junior Suite

Terrace Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Terrace Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | Terrace/patio

Garden Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

VOYA Boutique Hotel

Colonial hotel with free breakfast and spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, spa services and a microwave in a common area.
VOYA Boutique Hotel offers 10 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Havana hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at VOYA Boutique Hotel. During your stay, you'll be close to Coliseo de la Ciudad Deportiva. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at Brasserie 255, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Just a 3-minute drive from Coliseo de la Ciudad Deportiva and 6 minutes from Revolution Square
  • Airport and beach shuttle service available for a fee
VOYA Boutique Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury VOYA Boutique Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available. A complete renovation of VOYA Boutique Hotel was completed in July 2022.

This Colonial Havana hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to noon.
Brasserie 255 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Secret Garden Bar – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brasserie 255
  • Secret Garden Bar

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Concerts/live shows
  • Free bicycle rentals
  • Outdoor pool
  • Video library

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Front entrance ramp
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Late check-out fee: USD 60 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
VOYA Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

VOYA Boutique Hotel Hotel
VOYA Boutique Hotel Havana
VOYA Boutique Hotel Hotel Havana

VOYA Boutique Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 95 out of 95 reviews
Rating 8 - Good. 0 out of 95 reviews
Rating 6 - Okay. 0 out of 95 reviews
Rating 4 - Poor. 0 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It's an amazing hotel. Great food, nice garden for rest and chill. Very friendly and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas, Clitheroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel convenient for Havana airport. Top quality hotel which was the best standard that we stayed in while visiting Cuba.
Stayed 1 night in Nov 2024

10/10 Excellent

Eydel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible! They paid such close attention to every detail. The service was top-notch, and the food at their restaurant was absolutely delicious. I highly recommend it and would definitely stay again. It’s a bit of a drive from old Havana, but it’s worth it because it’s so quiet and peaceful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property truly made this stay unforgettable, and I cannot wait to return. They made me feel so cared for and they went above and beyond for my birthday trip. My only note is that I believe I got sick from the ceviche that they had in their restaurant. Other than that, everything was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I never leave reviews, but we had such an amazing experience that I feel compelled to let everybody know. My husband and I stayed here for three nights and the staff is unlike any other hotel I have ever been to, and we travel often. Everyone was so helpful and really made us enjoy our stay. Also the food is very good and very reasonably priced. They really pay attention to detail when it comes to the presentation and complementary treats. I cannot say enough about this hotel and we really appreciated them so much. They arranged all of our taxis, reservations to restaurants and anything else we needed all with smiles. The hotel itself is also beautiful and the rooms very comfortable and clean. I highly recommend this hotel :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was extremely attentive and kind. I was given a room upgrade, a bottle of rum along with a sweet welcoming letter and chocolates were awaiting for me and my partner in the room. The bed was extremely comfortable, the shower and tub was nice and clean. I loved it all! I think I’ll definitely be booking here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Aliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend VOYA for tourists in Cuba. The staff were excellent and extremely helpful. They made us all of our reservations and were always so quick to respond to any of my inquiries or requests. They made us feel taken care of for our entire stay. The hotel itself is stunning!
Stayed 4 nights in Aug 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say. Friendly staff. Accommodated with all my request. Clean room. 5 stars. Recommended to all first time travelers to Havana .
Stayed 2 nights in Aug 2024

10/10 Excellent

Naomi

Fantastic service at a beautiful venue
Voya is fantastic. The service is second to none, the hotel is in a beautiful mansion, and the pool is a luxury. Such a relaxing hotel where we were treated fantastically. Every single member of staff did everything and anything they could to help! Additionally, the mojitos were arguably the best in Cuba... And we had many.
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voya stay
All Voya staff that I came into contact with exhibited the highest level of professional service. Voya makes you feel special. I have traveled around the world and stayed at some of the finest hotels and I would rate Voya the best overall in service.
Stayed 9 nights in Aug 2024

10/10 Excellent

QIONG MAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Second time staying at this location. Definitely staying there again for a 3rd time soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

coel

Liked: Cleanliness, staff & service, property conditions & facilities
Service was stellar!
Stayed 3 nights in Jul 2024

10/10 Excellent

coel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High-end facility and exquisite staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful . Thanks to all staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel. The staff are kind and helpful with food recommendations & places to see in the city. Hotel is very quiet and relaxing. Staff are always professional and provide excellent service.
Stayed 4 nights in May 2024

10/10 Excellent

Sterlin

Liked: Cleanliness, staff & service, property conditions & facilities
ABSOLUTELY Loved the staff. Staying at this hotel really gave me a homey feeling. The staff was so nice and personal. Would definitely recommend and would definitely go back !!!
Stayed 4 nights in May 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VOYA is exceptionally wonderfully. Everything was perfect from the day we arrived till the day we left ! The food was great ! The rooms were very comfortable. Book VOYA , you won’t be disappointed.
Stayed 3 nights in May 2024

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voya, Havana
We had a great stay at the Voya Hotel. Beautifully restored building with lovely room and facilities. Small pool and outside bar area. Very friendly and helpful staff. Breakfast and lunch were very good.
Stayed 1 night in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved our stay so much at Voya Hotel! Everything was WOW!! from the staff, the service, the food, the cleanliness, the decor, just everything was amazing! They welcomed us with a room upgrade, some yummy chocolate and a nice bottle of Rum!! Our room was so beautiful, spacious and clean with a direct access to the pool and bar. Our stay was so peaceful and zen! We will definitely be staying at Voya again in the future! Thank you again!! Simply the best!
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my entire experience from the beginning of my stay at the Voya Boutique until the end of my stay. The staff was very accomadating, friendly, helpful and recommended wonderful restaurants to eat. The food here at the Voya was phenomenal. My room was very clean and well decorated. My room stayed clean. I would recommend to all my family and friends to stay here. I would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Sinead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning
Stayed 1 night in May 2024