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Commercial Hay Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Commercial Hay Hotel

Deluxe Family Room | Hypo-allergenic bedding, individually decorated, individually furnished
Buffet
Balcony
Staircase
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
  • Housekeeping

Explore the area

Map
199 Lachlan Street, Hay, NSW, 2711
  • TAFE Riverina Institute
    1 min walk
  • Hay Library
    2 min walk
  • Hay Park
    4 min walk
  • Hay, NSW (HXX)
    3 min drive

Room options

View all photos for Budget Double Room

Budget Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Budget Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Commercial Hay Hotel

Hotel in Hay with free parking
Along with a microwave in a common area, this hotel has a fridge in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance. Housekeeping is available once per stay.
Commercial Hay Hotel offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.
Our customers tell us that they can't get enough of the helpful staff at Commercial Hay Hotel. During your stay, you're just a quick walk from TAFE Riverina Institute. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a shared microwave and a shared fridge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from TAFE Riverina Institute and Hay Library
As a guest of Commercial Hay Hotel, you'll find tour/ticket assistance, a picnic area, and laundry facilities. WiFi is free in public spaces. Commercial Hay Hotel also features express check-in, express check-out, and a microwave in a common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hay hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Commercial Hay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 201 reviews" "
Rating 8 - Good. 68 out of 201 reviews" "
Rating 6 - Okay. 26 out of 201 reviews" "
Rating 4 - Poor. 16 out of 201 reviews" "
Rating 2 - Terrible. 17 out of 201 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

David

Disliked: Staff & service, amenities, property conditions & facilities
Not adequate toilet paper , ran out Room clean , hallways and walkways stained and dirty Door to balcony had malfunctioning lock No On-site staff Needed to make a booking change , was refused
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stop
Stayed 1 night in Sep 2024

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly better than average pub hotel : had balcony room that was comfortable and quiet. In town which had good food options and Murrumbidgee running on its edge.
Stayed 1 night in Aug 2024

8/10 Good

Janelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Stayed 1 night in Aug 2024

6/10 Okay

Cherie

Travelled with family
The booking and late check in was easy. Good parking. The room was okay but one pillow had yellowing stains and the other had hair on the pillow case. One of the doona covers also wasn't thoroughly cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2024

8/10 Good

Kevin Longstaff

Liked: Staff & service, property conditions & facilities
Carpet could be replaced. Wonderful shower, maybe needs a couple of safety hand rails. It’s very big and can be very slippery
Stayed 1 night in Jul 2024

10/10 Excellent

Nelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building with some palatial rooms, opening onto a magnificent veranda from which to watch sunsets. Pet friendly and breakfast is provided- a nice touch . Plenty of parking and it possible to walk everywhere
Stayed 2 nights in Jul 2024

10/10 Excellent

Flordalin

Travelled with family
Liked: Staff & service
Stayed 1 night and comfortably ih the room
The door not good we struggled to open and close We have to lift the door to close it
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous rest stop, pet friendly, ground floor rooms easy access
Stayed 1 night in Jul 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money for a cheaper accommodation option. Wifi was good and the room was nice. Breakfast is included, but it starts at 8.00 am, which is too late for people wanting to get going. Still good value.
Stayed 1 night in Jul 2024

8/10 Good

Christine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to what I needed. Quiet in spite of road works going on outside. Very clean & warm. Quilts are very cosy. Pet friendly was my priority & this hotel is perfect. Thank you. Lovely friendly staff. My 2nd visit, I would return if in the area as it’s close to everything with good, free parking
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in May 2024

8/10 Good

Natalie

Liked: Staff & service, property conditions & facilities
In process if transformation
Stayed 1 night in Jun 2024

8/10 Good

Juthamas

Liked: Property conditions & facilities
I stayed one night during travel from Adelaide to Orange. I couldn’t sleep all night because the air conditioning is so loud and no bedside table between two single beds but the fridge is in between them and just beside my head. The table where the kitchen stuffs were dusty, the kettle and toaster were dirty too.
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Good room for the price. Strong hot shower
Stayed 1 night in Jun 2024

8/10 Good

Christine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly was important to me. The owner/managers were very helpful, courteous & obliging especially when I locked myself out of my room at a late hour. In a convenient spot. Room had everything I needed for an overnight stay. Would stay again. Budget friendly.
Stayed 1 night in Jun 2024