Heidelberg Marriott Hotel

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December 2024
January 2025

Photo gallery for Heidelberg Marriott Hotel

Exterior
Exterior
Indoor pool
Executive Room, 2 Single Beds | Desk, blackout curtains, soundproofing, iron/ironing board
Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Pet-friendly

Explore the area

Map
Vangerowstr. 16, Heidelberg, BW, 69115
  • Heidelberg Zoo
    9 min walk
  • Heidelberg Congress Center
    13 min walk
  • Heidelberg University Hospital
    15 min walk
  • Mannheim (MHG)
    12 min drive

Room options

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds, View

  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Balcony

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Heidelberg Marriott Hotel

Eco-certified Heidelberg hotel in Bergheim with 2 restaurants
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Heidelberg Marriott Hotel offers 248 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Heidelberg Marriott Hotel. During your stay, you're just a quick walk from Heidelberg Zoo. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at GRILL 16, a steakhouse that serves international cuisine
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 0.5 mi (0.8 km) from Heidelberg Zoo and 2.2 mi (3.6 km) from Heidelberg Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Heidelberg Marriott Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Heidelberg Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Heidelberg hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11 AM.
GRILL 16 – This steakhouse specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Pinte – This brewpub specialises in German cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Hindi, Polish, Portuguese, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11 AM for a fee: EUR 17 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GRILL 16
  • Pinte

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 46 per accommodation, per stay, plus a one-time cleaning fee of EUR 10
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 17.00 to 24.00 per person
  • Airport shuttle fee: EUR 58 per person (return)
  • Airport shuttle fee per child: EUR 28 (return)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 46 per accommodation, per stay plus a one-off EUR 10 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Heidelberg Marriott Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heidelberg Marriott
Marriott Heidelberg
Marriott Hotel Heidelberg
Heidelberg Marriott Hotel
Heidelberg Marriott
Heidelberg Marriott Hotel Hotel
Heidelberg Marriott Hotel Heidelberg
Heidelberg Marriott Hotel Hotel Heidelberg

Heidelberg Marriott Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 347 out of 915 reviews" "
Rating 8 - Good. 353 out of 915 reviews" "
Rating 6 - Okay. 140 out of 915 reviews" "
Rating 4 - Poor. 59 out of 915 reviews" "
Rating 2 - Terrible. 16 out of 915 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
We won't be coming back
Booked two rooms for our family, got put on different floors at opposite side of hotel. Room was comfortable and clean, though bathroom very much in need of refurbishment. Read the fine print: what looks like complimentary water in the rooms is actually €5 each. Came down to restaurant at 9pm to have dinner on patio, was told it was no longer possible to get service on patio. Sat inside, watching those out on patio get full dinner service. Our drinks came after our food. Breakfast buffet was good. €25 for overnight parking, such a racket. Overall, a disappointing experience, not worth nearly what we paid. We'll certainly be coming back to Heidelberg, but not to the Marriott.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a beautiful view of the river. The old town and Heidelberg Castle was spectacular. The hotel’s breakfast buffet was amazing- so much to choose from and delicious.
Stayed 1 night in Aug 2024

4/10 Poor

Quinten

Disliked: Cleanliness, property conditions & facilities
Very old, outdated hotel. Everything screams for renovation
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is dated and could use an update, everything was very clean and the staff was excellent!
Stayed 3 nights in Jun 2024

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little high garage not many cars should have been 15
Stayed 1 night in Jun 2024

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 nights
Stayed 1 night in Jun 2024

10/10 Excellent

jim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had beautiful water view keep adding nights stayef4
Stayed 1 night in Jun 2024

10/10 Excellent

jim

Travelled with partner
Fantastic
Stayed 1 night in Jun 2024

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roman working in the pub was amazing
Stayed 3 nights in Jun 2024

10/10 Excellent

Shellie, Jupiter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. The staff were all so kind every time we approached them. They never seemed bothered & always seemed sincerely interested in helping you. It’s also very helpful that they spoke English. The property is a bit of a walk, but definitely walkable to old town & the zoo if you have kids. If you prefer not to walk there is always a taxi or Uber sitting in front of the hotel waiting to go. The ride is very short & cheap to old town. You can also find Uber lime scooters out front to rent, too. The resturant inside is great! We had all 3 meals there & food was great for all. Servers were all fantastic, as well. Bottled Water needed in your room…no problem, they will bring it up to you. Need a charger or adapter…no problem, you can get one there, too. ATM in hotel is very convenient. They have everything you need. It’s very safe. You must have a keycard to get in the elevator to any floor beyond the lobby. Parking is available on site for a fee. The pool was great, although not heated, but it is indoors. The room was beautiful. Has alot of charm to it. Some would say it could use some updating, but if you like charm you will love it. We would definitely recommend staying here & will return.
Stayed 2 nights in Jun 2024

10/10 Excellent

wolfgang

Liked: Cleanliness, staff & service
Stayed 9 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Apr 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding
Stayed 7 nights in Apr 2024

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Guodong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location by the beautiful river bank
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
There was a musty smell in the room that resulted in only a 3 star rating for condition and comfort. But otherwise the hotel was fine.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream vacation!
Wonderful hotel and excellent staff!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Walkable to downtown, less than a mile. Very safe area for walk around.
Stayed 3 nights in Nov 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Vijay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old property, needs a major refresh. Breakfast buffet is barely marginal. Hot items were at best lukewarm.had to wait for ~15 minutes to get the potatoes and finally when they arrivef, they were absolutely cold. had requested early check-in, butvwerevasked to waitfor two gours beforewe could get into our room. Does not live upto the Marriott brand name.
Stayed 4 nights in Sep 2023

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and very nice
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Frank, Prospect

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location located on the Neckar river in Heidelberg. Location is great for walking into the historic area of downtown. Room was clean and quiet and staff very friendly and helpful.
Stayed 3 nights in Sep 2023