Hotelo Heidelberg

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Photo gallery for Hotelo Heidelberg

Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board
Interior
Front of property – evening/night
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Czernyring 42-44, Heidelberg, 69115
  • Heidelberg Congress Center
    8 min walk
  • Körperwelten Museum
    18 min walk
  • Neckarwiese
    4 min drive
  • Mannheim (MHG)
    14 min drive

Room options

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotelo Heidelberg

Hotel connected to a railway/underground station in Weststadt
Self parking, laundry facilities and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out and multilingual staff are on-site.
Hotelo Heidelberg offers 44 accommodations with a hairdryer and free toiletries. 80-cm flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hotelo Heidelberg, you're connected to a railway/underground station and just a quick walk from Heidelberg Congress Center. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Within a 15-minute walk of Heidelberg Congress Center and Bergfriedhof Cemetery
As a guest of Hotelo Heidelberg, you'll find multilingual staff, laundry facilities, and express check-in. Public spaces have free WiFi. Hotelo Heidelberg also features express check-out and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Heidelberg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (EUR 6 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 8.50 per person

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.50 per person
  • Self-parking fee: EUR 6.00 per day
  • Crib (infant bed) fee: EUR 15.0 per stay
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotelo Heidelberg Hotel
Hotelo Heidelberg Hotel
Hotelo Heidelberg Heidelberg
Hotelo Heidelberg Hotel Heidelberg

Hotelo Heidelberg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 116 reviews" "
Rating 8 - Good. 57 out of 116 reviews" "
Rating 6 - Okay. 18 out of 116 reviews" "
Rating 4 - Poor. 2 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Jacob

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Elisabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like being yelled at by the person on reception because I apparently entered the reception area when I wasn't supposed to. In most hotels you approach the reception desk and wait your turn.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were wonderful, as was the bed, and showers. Staff was great and friendly, parking easy, and some great restaurants within walking distance
Stayed 2 nights in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station. Woken up early by trains arriving and departing.
Stayed 3 nights in Oct 2022

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up-to-date facilities, good breakfast, helpful service, and a very clean room. It's a little noisy near the train tracks, and the walls aren't extremely sound-proof, but otherwise everything was very comfortable.
Stayed 3 nights in Aug 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for travelers
The twin room was surprisingly large for Europe with 2 (!) suitcase stands! Thank you! No air conditioning in this unusual heat wave but a fan was provided along with outside window coverings. Very close to the tram. A bit of a hike to the station while dragging a suitcase. No coffee or kettle in the room. The 7€ breakfast was very good and very convenient. They kindly stored my bags for free after check out.
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Good easy stop for a day trip in Heidelberg!
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff & good rooms + breakfast
Stayed 3 nights in Oct 2021

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amanda the Queen of Customer Service Exists here
Walking distance to the train station. Nice place, everything you would expect EXCEPT Amanda at the front desk was truly amazing. She gave great directions and advice. Sold me a boat ride, I left my wallet and charge card behind. Frantic - no money no credit cards without it. I called and sure enough she saw where I left it. Offered to take the train to my location after they closed, but I got there in time. When I got to the boat they didn't find me and no English. So I called Amanda and she spent 10 minutes talking to them for me. She took a nightmare situation and made me feel comfortable. Thank you Amanda, the friendliest Germany I've found. Ed
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Code-opening doors rather than card, which is interesting. Not better or worse, just different
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, small elevator to reach the floors, street parking and small space inside property
Stayed 1 night in Sep 2019

8/10 Good

MichaelMiklenda, Noosaville

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Having to pay for Parking 6 euros but there again some places only have Public park nearby , expensive. I now pick places where parking is free. But the place is noisy, due to cheap construction .
Stayed 1 night in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Xubing

Hotel is a bit distance from the HBF station, I have to drag my suitcase at stairs to fifth floor where the single room located; the bed in the single room is very small not very comfortable; the bathroom is good for the size.
Stayed 1 night in Nov 2018

6/10 Okay

Wendy, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Budget hotel, a bit of walk from train station.
Was a bit too warm even the small fan provided in room.
Stayed 1 night in May 2018

8/10 Good

Dyas

Liked: Cleanliness, staff & service, room comfort
Good for budget
The hotel is very clean with nice staff. The rate is within my budget. The drawbacks are very small room (for cheapest rooms on top), you have to take stairs from 4th to 5th floor, and not a convenient walking distance to the old town.
Stayed 1 night in Jan 2018

8/10 Good

Jake, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Would stay at this hotel again. Close to train station and only 20 min walk to main attractions. Clean room, very friendly staff.
Stayed 1 night in Oct 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2017