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Helendorf River Inn, Suites & Conference Center

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Property grounds
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪3 min walk‬
  • Helen Arts & Heritage Center
    ‪4 min walk‬
  • Unicoi Hill Park
    ‪5 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪50 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront) | Iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Balcony (Riverfront)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Riverbend Motel & Cabins

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1004)
The price is €108
for 1 room
includes taxes & fees
16 Feb - 17 Feb
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About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel connected to the convention centre in Helen with free breakfast
This hotel features an outdoor pool, a conference centre and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and laundry facilities are on-site. Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Helendorf River Inn, Suites & Conference Center's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a conference centre, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Chattahoochee River and Helen Festhalle
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 683 reviews" "
Rating 8 - Good. 202 out of 683 reviews" "
Rating 6 - Okay. 61 out of 683 reviews" "
Rating 4 - Poor. 14 out of 683 reviews" "
Rating 2 - Terrible. 4 out of 683 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only negative would probably be that the walls are paperthin. Night person called to complain about the noise, and I have no idea what he was talking about. Our TV was on, but not loud, and we were just conversing - but he got very rude. We did hear the noise next door at 8 AM, so I maybe understand.
Stayed 1 night in Oct 2024

8/10 Good

Katireena

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
The hotel staff was nice but the decor was a little outdated. I would have given 5 stars due to location and overall quality but the only feedback I could give would be to have the curtains updated to black out curtains so the neon sighs did not peep through the curtains. I woke up several times thinking it was 7am but it was 1:50am.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

Howard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Old property but kept up well. I’d recommend it.
Stayed 2 nights in Jul 2024

6/10 Okay

Leah

Travelled with group
Liked: Cleanliness, staff & service
I would stay here again, but...
The riverside patio and view was really good, as was the live music at a restaurant up the river a bit. The outdoor furniture could be a bit nicer, but was comfortable enough for a couple of hours. The room was clean, but the decor is dated with dark brown being a prominent color (white bedding would make a big difference). The bathroom is small and fixtures older, but the the toilet is private. The private balcony was nice and had a screen door so we could leave the main door open and enjoy the sound of the river. Perfect location with a very short walk to the Octoberfest building, downtown shops, and recommended restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

Shaun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the Helendorf with some family. Wish I had one more day here it was awesome. The rooms were located at the courtyard up the stairs ,rooms 716 and 715 . Loved the rocking chairs they have in front of the rooms on the porch, the rooms were clean and kept up , no complaints. The staff were quick and friendly with the checkin process. Will definitely be staying at the Helendorf again ! The location is perfect to all the shops and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a high end property, so the decor is dated. The room is very clean and the bed was comfortable. The best part is the proximity to EVERYTHING in Helen. All shops, river, and restaurants are within seconds of the door.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2024

10/10 Excellent

Boolee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying here and we definitely enjoyed ourselves! Loved that everything is within walking distance. The staff were very friendly and gave us great options on where to eat and do day excursions! The grounds are beautiful being on the river! We had a room with a balcony overlooking the river.
Stayed 2 nights in Aug 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centralized area. Easy walk to all shops and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Billy

Stayed 1 night in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located everything was walking distance. Hotel was a bit outdated. But the location on the river can’t be beat. The room I stayed in needed a rug cleaning and the pillows were flat and hard.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were very nice and helpful. Our room was comfortable and clean. We loved having a balcony on the river and enjoyed relaxing in our room, as well as how the location was so convenient. We didn't get in the car all weekend! We'll stay again. :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Tena

Liked: Staff & service
Disliked: Cleanliness
When we arrived the sink was stopped up and there was a stain on sheet, so I was turned off immediately. The view from our balcony was great, very relaxing. Very pricey for the accommodations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janeesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice and room was clean and the beds were so comfortable! The breakfast was pretty decent. Having the hotel next to the river was neat!
So many different paintings around the place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River view
Had a great time. Right on the river
Stayed 2 nights in Aug 2024

8/10 Good

Deborah, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to attractions.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
We were upgraded to a king and kitchenette. But the curtains kept falling down, mattress was very lumpy, pillows were flat. Toilet kept running. Black stuff came out of the bathroom faucet. We told them about the faucet and curtains. But the curtains broke again. There was a family reunion and so much smoking and loud music. I let the front desk know at 10:00 but the music continued till 11pm. It said non smoking room but all balconies have ash trays to smoke on. Very misleading. My husband gets migraines so that made it horrible. We checked out 4 days earlier. At least we got reimbursed. There should be hotel policies about noise and cut off time. We will never stay here again. Front desk was kind and helpful but that was about it. Housekeeping forgot our special request the next day we were there.
Stayed 7 nights in Jul 2024