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Citybox Helsinki

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citybox Helsinki

Reception
Front of property
Twin Room | Pillow-top beds, desk, laptop workspace, soundproofing
Reception
Laundry room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Hakaniemi Market Square
    4 min walk
  • Linnanmaki Amusement Park
    12 min walk
  • Senate Square
    16 min walk
  • Helsinki (HEM-Helsinki-Malmi)
    23 min drive

Room options

View all photos for Double Room

Double Room | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillow-top beds, desk, laptop workspace, soundproofing

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (6 persons)

Family Room (6 persons) | Pillow-top beds, desk, laptop workspace, soundproofing

Family Room (6 persons)

  • 29 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | Living area

Family Room

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Pillow-top beds, desk, laptop workspace, soundproofing

Junior Studio Suite

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small) | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room (Small)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large) | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room (Large)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Loft Room

Pillow-top beds, desk, laptop workspace, soundproofing

Family Loft Room

  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

Exterior
Hotel AX
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (525)
The price is €117
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel AX

About this property

Citybox Helsinki

Hotel connected to a railway/underground station in Keskinen District
A microwave in a common area, a fridge in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and a banquet hall. Housekeeping is available once per stay.
Citybox Helsinki offers 178 air-conditioned accommodations, with a hairdryer. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead. Cots/infant beds (complimentary) are also available. Housekeeping is provided once per stay.
With your stay at Citybox Helsinki, you're connected to a railway/underground station and just a quick walk from Hakaniemi Market Square. You'll find features such as free WiFi in public areas, plus meeting rooms and laundry facilities.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include meeting rooms, laundry facilities and a lift
  • Just a 4-minute walk from Hakaniemi Market Square and 6 minutes on foot from Helsinki Workers' House
  • Cats and dogs welcome for a fee
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. The eco-certified Citybox Helsinki also features express check-out, a lift, and a microwave in a common area.

This Helsinki hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 238 reviews" "
Rating 8 - Good. 49 out of 238 reviews" "
Rating 6 - Okay. 9 out of 238 reviews" "
Rating 4 - Poor. 2 out of 238 reviews" "
Rating 2 - Terrible. 4 out of 238 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property in excellent location within walking distance to city center. Has a minimalist trendy vibe. Self-serve laundry facilities were a huge plus in the middle of our trip. Nice to stay at a newer property in the "old world near historical city center. Euro travelers know what I'm talking about. Would stay again. Wish it weren't 9 time zones from home.
Stayed 1 night in Aug 2024

8/10 Good

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional
The hotel itself was perfectly fine, especially if you know what to expect. The hotel doesn't take cash, so be aware. The room itself was clean and functional. Nothing extra in the room; no tea and coffee, no fridge, or safe or iron or anything "extra", so again, just be aware. Check in and out was quick and painless.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Comfortable beds, easy self check-in, but there is someone on site if needed. Communal area for making coffee, food with coffee machines dispensing coffee for a small fee. Everything we needed for an overnight in Helsinki. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Dychen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at the CityBox
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Exceptionally clean and new, exceeded our expectations. Incredible value for the price. Walk anywhere in the city in 20 mins or easy transit access. Easy to check in/out, luggage storage. Would stay again for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Olaff

Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's how a self-service should work, at least one person on site at all hours.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget hotel. Short tram ride from the Central Station, lots of food and groceries nearby. Self check-in needed a texted code which I hadn’t received, but staff was in the office and came quickly to work it out. No breakfast but there is an eating area and kitchen (fridges, microwaves, coffee machine$, dish ware and cutlery to take as needed) and a self-serve laundry$ adjacent. Room is compact but everything worked well and it was spotless. One of the streets beside the hotel is under construction but not noisy at all. I would highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Liked: Amenities
Nice people!
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Stayed 2 nights in Jun 2024

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Basic but good
For somewhere basic, central and clean, it’s a good stay. I wasn’t in the room much and it was well connected. No real amenities apart from vending machines and communal coffee machines, but you’re aware of that before you arrive. Would have liked a safe in the room for passport, etc, but not a huge issue at all
Stayed 4 nights in Jun 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Very nice room and close to the heart of Helsinki
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fast and efficient
clean, fast self-check in, all facilities handy like ironing on every 2nd floor, washing on gnd floor and self service "kitchen". no frills but has it all.
Stayed 3 nights in May 2024

8/10 Good

Christopher

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A LITTLE BIT DIFFERENT AND A LITTLE BIT FABULOUS!
When I arrived, I was surprised that we had to check ourselves in using a touchscreen. To keep prices low, there is usually only one person on duty and they are always happy to help out with anything. The property is only a few months old so everything is brand new and you could still smell the new carpet. Rooms were way more spacious than I was expecting. The bed was incredibly comfortable and the bathroom was a very generous size with a large shower recess. The hotel is located in a fantastic position not far from Central Station. There is a Metro Station right next door and a fantastic bar named Padre also right next door. One thing which I loved is the hotel does have its own laundry. Fully automated (credit cards only) and less than €5 per load including detergent. The kitchen is fairly well equipped although the only cooking implement is a microwave. Communal fridges are there as well. Located in a safe area. Coffee machines accept credit cards and brew nice coffee. A very different concept to anything I have seen but it worked well and I absolutely loved my stay at this property! Highly recommended!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent self catered hotel
Brand new self catered hotel; perfect location, everything new, 24hr supermarket on its doorstep plus lots of excellent local cafes/restaurants to suit all budgets
Stayed 3 nights in Mar 2024

10/10 Excellent

Fiona

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent, new, low cost hotel, ideal for exploring Helsinki. situated right by the metro and some great restaurants nearby. Clean and comfortable rooms. Very good value for money.
Stayed 2 nights in May 2024

6/10 Okay

Laura Beth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Sidewalks are currently under construction. Hotel itself is great. Staff is lovely. I was charged for a room night on my reservation that Expedia cancelled. Can't get Expedia or City Box to refund. The usual run around when booking an Expedia reservation that inevitably gets complicated by communication delays between the vendor and the customer. I will never use Expedia for international travel again if I can avoid it.
Stayed 3 nights in Apr 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, clean and sleak. Slight issue with checking in as no code to do so but staff helpful.
Stayed 2 nights in May 2024

10/10 Excellent

KEIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024