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4.2 out of 5

"Ei informaatiota kuuluiko vesi tv-näyttelijät vieressä hintaan vai velotettava, joten en usk koskea. Kahvinkeitin ns piilotettuna kaappiin eikä siitäk ... " More

By a verified traveller on Sun 30 Jun 2019

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Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Business Lounge Access (Living Dining Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Helsinki, an IHG Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Hesperia Park. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Crowne
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Hesperia Park and Finnish National Opera
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Crowne Plaza Helsinki, an IHG Hotel ratings based on 162 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Helsinki, an IHG Hotel

Everyone (118) Couples (24) Family (8)
5 out of 5

Posted by on 24 Dec 2023

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Comment from Hotel Management

1 Jan 2024 by Merlin

Good evening dear Richard!Thank you for your beautiful 5/5 feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel.Wishing you a Happy New Year!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel

4 out of 5

Posted by on 9 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Reception

Dear Guest, Thank you for your valuable feedback.

5 out of 5
Ei informaatiota kuuluiko vesi tv-näyttelijät vieressä hintaan vai velotettava, joten en usk koskea. Kahvinkeitin ns piilotettuna kaappiin eikä siitäkään etukäteistietoa, onneksi hoksasin. Ei yhtään hengattua vaatteille Br tp

Posted by on 30 Jun 2019

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Comment from Hotel Management

29 Jul 2019 by Reception

Dear Guest, Thank you for your great feedback. Welcome again to Crowne Plaza Helsinki.

4 out of 5

Posted by on 14 Jan 2019

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Comment from Hotel Management

3 Mar 2019 by Merlin

Good morning dear Anonymous, hope to have you visiting us again. Thank you for the time to review your stay. Wishing you a nice spring! BR, reception

5 out of 5

Posted by on 17 Dec 2018

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Comment from Hotel Management

25 Dec 2018 by Aino

Dear Anonumous, thank you for the valuable feedback. We are happy to hear you enjoyed your stay with us! Have a great end of the year. Best Regards, Aino Jurvanen Receptionist Crowne Plaza Helsinki

5 out of 5
Great place to stay for us

Posted by on 23 Aug 2024

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Comment from Hotel Management

8 Sep 2024 by Crowne Plaza Helsinki

Hei! Kiitos palautteestanne ja yöpymisestänne Crowne Plaza Helsingissä. Pyrimme aina kehittämään palvelua ja viihtyvyyttä hotellissamme, joten arvostamme aikaasi jonka olet käyttänyt palautteen jättämiseen. Ihanaa viikonjatkoa sinulle ja toivottavasti näemme uudestaan!

5 out of 5

Posted by , from KEMIJÄRVI on 13 Jul 2024

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Comment from Hotel Management

14 Jul 2024 by Ü.Vuorio, vastaanotto

Hei Mari,Kiva kuulla että viihdyitte meillä. Hyvää kesän jatkoa ja tervetuloa uudelleen!

4 out of 5
Hyvä palvelu ja siistit huoneet👍

Posted by on 5 Jul 2024

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Comment from Hotel Management

11 Jul 2024 by Kotchakorn

Hei, Kiitos paljon kun otitte aikaa kirjoittaaksenne meille palautetta ja arvostamme mielipidettäsi. Mukava kuulla, että viihdyit hotellissaamme ja majoitus sujui hyvin. Pyrimme aina kehittämään toimintaamme ja myös palveluamme.Toivottavasti voimme toivottaa sinut tervetulleeksi uudelleen. Mukavaa päivänjatkoa! Ystävällisin terveisin, Crowne Plaza Helsinki

4 out of 5

Posted by on 6 Jan 2024

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Comment from Hotel Management

13 Jan 2024 by Merlin, reception

Good afternoon dear Nico!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. I am so happy to see that there were many positive aspects during your stay.We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotelhotel@crowneplazahelsinki.fi

1 out of 5

Posted by on 16 Nov 2023

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Comment from Hotel Management

15 Dec 2023 by Veera/Crowne Plaza Helsinki

Hi! Thank you for the feedback. We always strive to improve service and comfort in our hotel, so we appreciate the time you have spent in leaving feedback. Have a wonderful winter and hope to see you again soon!

About the Crowne Plaza Helsinki, an IHG Hotel

Location Mannerheimintie 50, Helsinki, 00260

Property Features

Crowne Plaza Helsinki, an IHG Hotel offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Crowne Plaza Helsinki, an IHG Hotel. Parking is available for a fee.

  • 349 guestrooms or units
  • 9 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Helsinki (HEC-Helsinki Central Train Station) (2.2 km / 1.3 mi)
  • Metro station: Hesperian Puisto Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Helsinki, an IHG Hotel offers 349 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, dressing gowns, bidets and complimentary toiletries. This Helsinki hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Hydromassage showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Restaurant Crowne – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages, facials, body wraps and body scrubs.

  • Number of treatment rooms 1
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 31 for adults and from EUR 15 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Helsinki
  • Crowne Plaza Hotel Helsinki
  • Helsinki Crowne Plaza
  • Crowne Plaza Helsinki Hotel
  • Crowne Plaza Helsinki
  • Crowne Plaza Helsinki, An Ihg
  • Crowne Plaza Helsinki, an IHG Hotel Hotel
  • Crowne Plaza Helsinki, an IHG Hotel Helsinki
  • Crowne Plaza Helsinki, an IHG Hotel Hotel Helsinki

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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