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Hotel AX

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel AX

Restaurant
Lobby
Bar (on property)
Exclusive Studio, Corner | Down duvets, blackout curtains, free WiFi, bed sheets
Exclusive Room (Art Exhibit) | Down duvets, blackout curtains, free WiFi, bed sheets

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Välimerenkatu 18, Helsinki, 00980
  • West Harbour Terminal
    9 min walk
  • Helsinki West Terminal
    9 min walk
  • Stockmann
    6 min drive
  • Helsinki (HEL-Vantaa)
    32 min drive

Room options

View all photos for Exclusive Studio, Corner

Exclusive Studio, Corner | Down duvets, blackout curtains, free WiFi, bed sheets

Exclusive Studio, Corner

  • 32 sq m
  • Sleeps 4
  • 1 Single Murphy Bed and 1 Double Bed

View all photos for Standard Room (AX)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Room (AX)

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Art Exhibit)

Exclusive Room (Art Exhibit) | Down duvets, blackout curtains, free WiFi, bed sheets

Exclusive Room (Art Exhibit)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel AX

Eco-certified Helsinki hotel in Etelainen District with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Hotel AX offers 173 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead, and bidets. This Helsinki hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The breakfast at Hotel AX gets high marks from our customers. During your stay, you're just a quick walk from West Harbour Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and a gift shop
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Helsinki West Terminal and 6 minutes from Stockmann
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Hotel AX.

This 4-star Helsinki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Hotel AX has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 1801261-6

Property is also known as

Hotel AX Hotel
Hotel AX Helsinki
Hotel AX Hotel Helsinki

Hotel AX Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 525 reviews" "
Rating 8 - Good. 137 out of 525 reviews" "
Rating 6 - Okay. 22 out of 525 reviews" "
Rating 4 - Poor. 2 out of 525 reviews" "
Rating 2 - Terrible. 5 out of 525 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Razvan

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

MARICHU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating upon check in. The breakfast is good. The tram to the city center was only a few steps away so convenient. Arranged our taxi to airport and even gave us boxed breakfast at 3 am. Would stay there again.
Stayed 4 nights in Jul 2024

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities
a room a bit small. breakfast is great... many options and plenty
Stayed 4 nights in Jul 2024

8/10 Good

Mia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover with late checkout
I found the room incredibly hot and was unable to lower air conditioner below 19.5. We enjoyed a great supper in hotel. It was easy access by car from port as we had holiday in Estonia
Stayed 1 night in Jul 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff and great atmosphere
Stayed 5 nights in Jul 2024

10/10 Excellent

Ruth

Stayed 2 nights in Jul 2024

10/10 Excellent

Allan, Tallinn

Stayed 1 night in Jul 2024

8/10 Good

Isabella

Stayed 7 nights in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly hotel. Room was on small side. But had all facilities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Meilong

Stayed 3 nights in Jun 2024

6/10 Okay

Christopher

Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

aleksandr, Tailpasaari

All ok
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved AX hotel
The staff was excellent. Was always met with a smile. The food was great, my girlfriend and I looked forward to breakfast every morning. The hotel itself was intimate and cozy.We will definitely come back! Thank you again to all the staff and chefs at AX hotel! :)
Stayed 3 nights in May 2024

10/10 Excellent

Wei Fan

Liked: Amenities, property conditions & facilities
Such a good spot and cozy big inner space!
Stayed 2 nights in May 2024

10/10 Excellent

Shahrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I’ve stayed conveniently by tram to city centre and airport. Near to Helsinki landmarks. Helpful staff. Overall is excellent. Highly recommended!!
Stayed 6 nights in Apr 2024

8/10 Good

Fatima

Stayed 1 night in Apr 2024

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a convenient location. The room was compact, but absolutely fine for one night. The bed was very comfortable and room quiet. My only complaint was that there was no bin in the room.
Stayed 1 night in Apr 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Muqiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great! Just a bit small though
Stayed 1 night in Apr 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024