14 Aug 2024 by Taija
Dear Marika, thank you for staying with us, and for the review. I'm shocked to hear there were so many issues with the cleaning, I'm so sorry! I only wish you would have come to the reception to tell us about these issues, so we could have changed the room for you. I will let our housekeeping manager know about this, we will do our very best to improve. The carpets are a shade of cream, so sometimes it seems dirty even though it isn't. But we will check this room, and wash the carpet any case. Thank you for letting us know. Happy to hear you enjoyed the location of our hotel. Hope we may have another chance with you some day to prove we can do things better. Wish you all the best, Hotel Manager Taija Pehkonen
14 Aug 2024 by Taija
Lämmin kiitos vierailustanne! Ja kiitos ystävällisistä sanoistasi, ihana kuulla että vierailu sujui hyvin. Tervetuloa pian uudelleen! Ystävällisin terveisin, Taija
14 May 2024 by Taija
Dear Marco, thank you so much for your kind review! Happy to hear you enjoyed especially the location, and the delicious breakfast. Hope to see you soon again! Best regards, Taija
23 Aug 2023 by Taija
Kiitos paljon vierailustasi ja antamastasi arvioinnista! Onpa kurja kuulla, että siivouksessa oli parantamisen varaa, hyvä että kerroit tilanteesta heti tässä paikan päällä. Toivottavasti voimme toivottaa sinut tervetulleeksi toisenkin kerran! Ystävällisin terveisin, Taija
27 Jul 2023 by Taija
Ihana kuulla, että nautitte vierailustanne hotellissamme! Tervetuloa pian uudelleen! Ystävällisin terveisin, Taija
Scandic Grand Central Helsinki offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. Scandic Grand Central Helsinki also features a terrace, a garden, and coffee/tea in common area. This 4-star Helsinki hotel is smoke free.
Available in some public areas: Free WiFi
Scandic Grand Central Helsinki offers 491 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Cots/infant beds (complimentary) are also available.
Guests are served a free buffet breakfast.
Scandic Grand Central Helsinki has a restaurant on site.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.