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Aquila Atlantis Hotel

5.0 star property
VIP Access

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Reception
Executive Room, Harbour View | Minibar, in-room safe, desk, soundproofing
Lounge
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Museum of the Battle for Crete and National Resistance
    ‪1 min walk‬
  • Venetian Walls
    ‪2 min walk‬
  • Heraklion Archaeological Museum
    ‪2 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Room, City View

Minibar, in-room safe, desk, soundproofing

Business Room, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room, Harbour View

Executive Room, Harbour View | Minibar, in-room safe, desk, soundproofing

Executive Room, Harbour View

  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Harbour View

Superior Room, Harbour View | Minibar, in-room safe, desk, soundproofing

Superior Room, Harbour View

  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Harbour View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbour View

  • 26.0 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Grand Suite, Harbour View

Grand Suite, Harbour View | Minibar, in-room safe, desk, soundproofing

Grand Suite, Harbour View

  • 90 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
Our customers tell us that they can't get enough of the sightseeing around Aquila Atlantis Hotel. During your stay, you're just a quick walk from Heraklion Archaeological Museum. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Main Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Heraklion Archaeological Museum and 12 minutes on foot from Heraklion Port
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

The hotel hosts a free manager's reception daily.
Main Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K015A0001500

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 967 reviews
Rating 8 - Good. 282 out of 967 reviews
Rating 6 - Okay. 57 out of 967 reviews
Rating 4 - Poor. 14 out of 967 reviews
Rating 2 - Terrible. 11 out of 967 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property; however, it’s almost impossible To find a parking space
Stayed 2 nights in Nov 2024

8/10 Good

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking to shops and restaurants. Hotel is very clean and staff very helpful. Extensive breakfast. However, our view of the harbour was limited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Very close to the ferry port
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very accommodating. The restaurant was great and the service was wonderful. The bartender was a real professional as well. All around a great place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and well looked after.
Stayed 1 night in Jul 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. Had booked business room overlooking city. Got a room that overlooked a building in middle of demolition and a dog park. Had a very nice breakfast service. Also, hotel is relatively close to ferry terminal access by foot and airport by taxi.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wa great! Get it! Staff was amazing!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Dated soulless hotel good location beware parking
Not a 5 star...but a good 3 star. Location great for walking Old Town and restarunts and shops. 12 parking spaces for a very large hotel...parking is a nightmare. Reception and bar service good. But no atmospere in restaraunt or bar. Rooftop with pool only which closes at 1800. Stunning views but no bar or restaruant....crazy!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast buffet and lovely setting.
Stayed 2 nights in Oct 2024

10/10 Excellent

James David

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and pleasant for the most part. The pictures on the website are a bit deceiving. Overall a great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish we could have stayed longer
We were only at the hotel for one night but found it to exceed our expectations in all ways: cleanliness, spaciousness, comfort, location.....and the breakfast was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, close to the port, city center and bus station.
Stayed 6 nights in Sep 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff were terrific very helpful and gave us very good advise. Pool area is great and the breakfast was diverse and plentiful. Location was very convenient especially to the port for ferry rides. Every thing else is within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Svetlana

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star hotel. All staff members are extremely friendly and ready to help. We got a room upgrade when we arrived without even asking for it. The room is clean and the bathroom is well divided, with large shower cabin. There is also a large balcony. The included breakfast is very good and with a lot of traditional Greek and Continental choices. All in all a very good experience. One problem is that the hotel has only 11 parking spaces. However, the reception staff is doing their best to find parking on surrounding streets when the hotel parking gets full. We will definitely stay here again.
Stayed 9 nights in Sep 2024

8/10 Good

Shirley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the city, close to the port. It is walkable to many of the nice shopping and dinning areas. We took a cab one day to a beach - it was 15 Euros. We really liked Herkalion and this was a lovely hotel. We did have an issue with our phone not working which we mentioned multiple times but was never fixed.
Stayed 3 nights in Sep 2024

8/10 Good

Dean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business hotel, within walking distance of restaurants, shops and tourist attractions. Room was comfortable, clean and useful. Breakfast was good. Bar had a nice wine selection.
Stayed 2 nights in Sep 2024

8/10 Good

URI

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and took good care of us. We had a good time!
Stayed 4 nights in Sep 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to city center, easy to walk everyiwhere. Staff was very helpful and friendly. Nice rooms.
Stayed 2 nights in Sep 2024