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 Greek Islands •1 Room
 Greek Islands • 1 Room
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Metropole Urban Hotel

4-star property
Agia Aikaterini Square, Heraklion, 09 725 22 184
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4.8 out of 5
Exceptional!
See all 5 ebookers Reviews

Points Of Interest

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Triple Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room with Balcony and City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room with Balcony and City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room with City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Connecting Rooms with Balcony and City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Metropole Urban Hotel. During your stay, you're just a quick walk from Heraklion Museum of Religious Art. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Morosini Fountain and 5 minutes on foot from Heraklion Loggia

Metropole Urban Hotel ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metropole Urban Hotel

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on 11 Jun 2023

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Comment from Hotel Management

12 Jun 2023 by The Team of Metropole Urban Hotel

Dear Mr Julio,Thank you for choosing Metropole Urban Hotel for your stay in Heraklion.We are more than glad to see that we have managed to meet your expectations and offer you a memorable stay. It is always a pleasure to offer you the best possible service.We would welcome the opportunity to accommodate you again, in one of your future visits in Heraklion.With kind regards,The Team of Metropole Urban Hotel

5 out of 5
Sehr schön

Posted by on 5 Oct 2022

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Comment from Hotel Management

5 Oct 2022 by The Team of Metropole Urban Hotel

Dear Mr Michel,Thank you for choosing Metropole Urban Hotel for your stay in Heraklion.We are more than glad to read that we have managed to meet your expectations and offer you a memorable stay. It is always a pleasure to offer you the best possible service.We would welcome the opportunity to accommodate you again, in one of your future visits in Heraklion.With kind regards,The Team of Metropole Urban Hotel

5 out of 5
Alles Tip Top

Posted by on 23 May 2022

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Comment from Hotel Management

10 Jun 2022 by The Team Of Metropole Urban Hotel

Dear Mr Felix, Thank you for choosing Metropole Urban Hotel for your stay in Heraklion. We are more than glad to read that we have managed to meet your expectations and offer you a memorable stay. It is always a pleasure to offer you the best possible service. It would be a great pleasure to welcome you again in the future. With kind regards, The Team of Metropole Urban Hotel

5 out of 5
Alles super, so wie man sich ein modernes Stadt Hotel vorstellt.

Posted by on 30 Sep 2020

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Comment from Hotel Management

30 Sep 2020 by The team of Metropole Urban Hotel

Dear Anonymous, thank you for choosing Metropole Urban Hotel for your stay in Heraklion. We were more than happy to ready your kind review. We wish to have the opportunity to accommodate you again in the near future. Kind Regards

4 out of 5

Posted by on 24 Jul 2019

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Comment from Hotel Management

28 Jul 2019 by Metropole uyrban hotel's team

Dear Guest, thank you for choosing Metropole urban hotel for your accommodation and thenk you for yous possitive feedback.We hope to have you again as a guest soon. best regards

About the Metropole Urban Hotel

Location Agia Aikaterini Square, Heraklion, 71201

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Metropole Urban Hotel also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. This 4-star Heraklion hotel is smoke free.

  • 24 guestrooms or units
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Metropole Urban Hotel offers 24 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Metropole Urban Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Guests will receive an email with special check-in instructions
  • Property registry number - 1101454
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropole Heraklion
  • Metropole Heraklion
  • Hotel Hotel Metropole Heraklion
  • Heraklion Hotel Metropole Hotel
  • Metropole
  • Hotel Hotel Metropole
  • Hotel Metropole
  • Metropole Urban Hotel Hotel
  • Metropole Urban Hotel Heraklion
  • Metropole Urban Hotel Hotel Heraklion

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.