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Hotel Kaiserhof Heringsdorf

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December 2024
January 2025

Photo gallery for Hotel Kaiserhof Heringsdorf

Restaurant
Aerial view
Exterior
Restaurant
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
Kulmstrasse 33, Strandpromenade, Heringsdorf, MV, 17424
  • Heringsdorf Pier
    3 min walk
  • Heringsdorf Beach
    4 min walk
  • Usedom Art Association
    4 min walk
  • Heringsdorf (HDF)
    16 min drive

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 28 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Studio Suite, Balcony

Deluxe Studio Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Studio Suite, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Sofa Bed

Classic Double Room (with Balcony)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Balcony

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Balcony, Oceanfront

  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Kaiserhof Heringsdorf

Beachfront hotel with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Hotel Kaiserhof Heringsdorf's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Kaiserhof Heringsdorf offers 143 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Heringsdorf hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
During your stay at Hotel Kaiserhof Heringsdorf, you're just a quick walk from Islands of the Baltic Sea. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body scrubs, Thai massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Islands of the Baltic Sea and Usedom Nature Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Kaiserhof Heringsdorf offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a sauna, and a rooftop terrace are also featured at the family-friendly Hotel Kaiserhof Heringsdorf. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Heringsdorf hotel.

Hotel Kaiserhof Heringsdorf has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 8:00 PM on request
  • Parking on site (EUR 20 per night)
  • Covered valet parking on site (EUR 20 per stay; includes in/out privileges)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Airport shuttle fee per child: EUR 20 (one-way), (up to 18 years old)
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per stay (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day
  • Facilities fee: EUR 5 per person, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Kaiserhof Heringsdorf offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Maritim Kaiserhof
Maritim Hotel Kaiserhof Heringsdorf
Maritim Kaiserhof
Maritim Kaiserhof Heringsdorf
Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf Hotel
Maritim Hotel Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf Heringsdorf
Hotel Kaiserhof Heringsdorf Hotel Heringsdorf

Hotel Kaiserhof Heringsdorf Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 146 reviews" "
Rating 8 - Good. 51 out of 146 reviews" "
Rating 6 - Okay. 22 out of 146 reviews" "
Rating 4 - Poor. 8 out of 146 reviews" "
Rating 2 - Terrible. 4 out of 146 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great staff , very clean , but also very expensive hotel but that Covid for you!
Stayed 5 nights in Sep 2021

8/10 Good

Lizzy, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
Close to the beach
We were looking forward to a relaxing dinner after an eight hour train trip, and made our way to the dining room. The noise (from an open gallery above the restaurant) during our entire dinner was unbearable. When we asked what the noise was, we were told it came from two people playing table football. It spoilt our entire dinner! When Expedia asked the hotel how much an upgrade would cost, the hotel told Expedia they did not offer these rooms to Expedia. We were asked to pay Euro 160 more for a lower level room, when the couple checking at the same time as us, where offered a free upgrade. Not exactly ethical.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Nice hotel but very expensive breakfast. It's better to go to neighboring cafes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good...but needs a remodel
Great place to stay. It looks like it may be an older place, therefore needs to be updated a bit. Food was OK. Room was good enough. stage outside always had something going on. My only complant is the parking. It takes some getting used to...with the car elevator and all.

6/10 Okay

Julia

Travelled with group
Liked: Staff & service
Alles etwas in die Jahre gekommen. Man hat ein bisschen das Gefühl, das Hotel ist in den 70ern stehen geblieben. Der Frühstücksraum ist unvorteilhaft gelegen, keine Möglichkeit zum Draußensitzen. Außerdem ist das gesmte Hotel sehr verwirrend, viele Fahrstühle, die in nur begrenzt in bestimmte Etagen fahren. Das Parkhaus war mein persönlicher Horror. Man muss mit einem sehr sehr engen und verwinkeltem Fahrstuhl fahren. Alles in Allem zu teuer für das Angebot. Die Lage und der Pool auf dem Dach sind ein Highlight.
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Sehr gut Lage! Wir hatten ein Mini "Penthouse" mit etwas umständlichem Zugang
Stayed 7 nights in Jun 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service
Das Zimmer super. Speisesaal absolut Renovierungsbedürftig. Rosen Garten absolut super. Parkplatz überteuert.
Stayed 10 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Gabriele

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Niemals hätte mein Mann und ich damit gerechnet, dass dieses Superior Zimmer eigentlich ein Dachzimmer wäre. Zwar mit Ostseeblick, aber einem holprigen (2 Stellen) Zugang. Der Fernseher am Bett hatte hatte ein ständiges Ruckelbild und sprang auch an und um, wenn wir den Apparat im "Wohnbereich" bedienten. Das Bad war ok, bis auf den Kosmetikspiegel. Er war in einer Höhe von 1,80m angebracht und lies sich nur hin- und her bewegen nicht rauf und runter. Als Gutwill bot man/Frau Pohl uns kostenlos 1x Kaffee und Kuchen im Wintergarten an. Wir haben es abgelehnt da wir am Tag vorher dort waren und uns der Kuchen nicht geschmeckt hat. Das Zimmer gehörte auch selbstredend nicht zu den schon renovierten. Fazit: Erfahrung macht hoffentlich klug.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place for a get-away
The hotel has a premium location at the seaside. Very comfortable and spacious room and a nice bathroom. Great wellness area and good restaurant/bar. Highly recommendable.
Stayed 4 nights in Apr 2023

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral direkt an der Seebrücke, Comfort-Zimmer mit guter Größe, Balkon bekommt aber nie Sonne (Nordseite)
Stayed 4 nights in Mar 2023

10/10 Excellent

Peter

Stayed 2 nights in Feb 2023

10/10 Excellent

Detlev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns gefallen!
Stayed 6 nights in Aug 2022

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Reiner

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Außer das wir anfangs etwas mit dem Betrieb des Fahrstuhls zu kämpfen hatten war alles im grünen Bereich und können darum nur eine Weiterempfehlung aussprechen. Nochmals danke für die bei Ihnen erlebten schönen Tage. MfG Fam. Boche aus Berlin
Stayed 3 nights in Jun 2022

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durch viele An- und Zubauten sowie laufender Instandhaltung sind vom Empfang auf Ebene 3 zahllose Fahrstühle in einzelne Etagen eingebaut, nahezu unübersichtlich. Das Gesamtobjekt für einen Kurzurlaub mit Innen und Außenpool durchaus empfehlenswert. Lage direkt an der Seebrücke ist optimal.
Stayed 5 nights in May 2022

8/10 Good

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
das Abendessen als 4-Gang-Menue war etwas überraschend unter dem erwarteten Niveau, Frühstück lässt keine Wünsche unerfüllt
Stayed 2 nights in May 2022

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Anett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal, Hotel sehr gute Lage nur wenige Gehminuten vom Strand und sehr sauber, wurde sehr auf Hygiene geachtet, Frühstück war nicht sehr abwechslungsreich, täglich gleich
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten das Turmzimmer. Sehr schön
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super nur Parkmöglichkeiten sehr beschränkt.
Stayed 10 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück kein 4*-Niveau, Obstsalat z. T. aus der Dose geht gar nicht! Räucherlachs nur sonntags, jeden Tag das gleiche, zum Frühstück Rotkraut- und Bohnensalat! Das war alles unter Maritim besser! Zum Check-Out keine Gute Heimreise, keine Frage, wie es gefallen hat, kein Danke schön...
Stayed 9 nights in Jun 2021