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Candlewood Suites Herndon by IHG

2.5 star property

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Photo gallery for Candlewood Suites Herndon by IHG

Premium bedding, desk, laptop workspace, blackout curtains
Property amenity
Reception
Exterior
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
13845 Sunrise Valley Dr, Herndon, VA, 20171
  • Frying Pan Farm Park
    ‪3 min drive‬
  • Center for Innovative Technology Complex
    ‪6 min drive‬
  • Reston Hospital Center
    ‪8 min drive‬
  • Washington, DC (IAD-Washington Dulles Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Access Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Mobil Access Tub)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil Access Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobil Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (1 Queen, Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 Queen, Sofa Bed)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Place Herndon Dulles Airport East

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, (1870)
The price is €100
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hyatt Place Herndon Dulles Airport East

About this property

Candlewood Suites Herndon by IHG

Hotel in Herndon with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Herndon by IHG offers 133 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Herndon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Herndon by IHG. During your stay, you'll be within walking distance of Center for Innovative Technology Complex. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Steven F. Udvar-Hazy Center and 8 minutes from Reston Town Center
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. A fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Herndon by IHG. Self parking is free.

This Herndon hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Herndon
Candlewood Suites Aparthotel Herndon
Candlewood Suites Herndon
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon Aparthotel
Herndon Candlewood Suites

Candlewood Suites Herndon by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 965 reviews
Rating 8 - Good. 297 out of 965 reviews
Rating 6 - Okay. 114 out of 965 reviews
Rating 4 - Poor. 42 out of 965 reviews
Rating 2 - Terrible. 47 out of 965 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Noel

Stayed 1 night in Sep 2024

2/10 Terrible

Javid

Disliked: Cleanliness, amenities, property conditions & facilities
Horrendous property. It smells so bad. Unsafe
Stayed 1 night in Oct 2024

8/10 Good

Harriet

Stayed 2 nights in Oct 2024

8/10 Good

Reginald, Ashburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in close to most of NVA tech companies
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yusuf

Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

8/10 Good

ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
It was OK. Served the purpose. The room is a bit run-down. This property is over-priced for the condition of the property.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Maisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge disappointment
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Johanna

Stayed 3 nights in Aug 2024

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and efficient. Room was clean and quiet. I would recommend this property to my friends.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shira

Stayed 1 night in Jul 2024

6/10 Okay

Rajagopal, Edison

Travelled with family
Liked: Cleanliness, staff & service
PROs- good location , good service , clean rooms CONs- they didn’t have the room I booked ! Came to Herndon and I booked through Expedia . I specifically wanted a kitchenette and 2 beds . Slightly expensive but I went ahead and booked it . The location was good and parking lot was big and was good . Room was near and clean . Bathrooms were ok .. When I went to check in , I was told that they didn’t have the room I booked . I was initially upset but then they gave me 2 rooms next. To each other with 1 bed in each room ! The guy in front desk was helpful even though I didn’t get what I booked . No complimentary breakfast .. not much of amenities . It was an average experience . 3 stars ⭐️ ⭐️⭐️
Stayed 1 night in May 2024

10/10 Excellent

Kristian, Upper Marlboro

Liked: Cleanliness, staff & service
Nice experience
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry, Beltsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Jun 2024

10/10 Excellent

Tamatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024

8/10 Good

Andon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs
We were able to check in an hour early. We only stayed one night. It was comfortable and let our needs. The door was kinda bent on one side. It didn’t impede with its ability to open/close or lock but still noticeable. Made me wonder if someone tried preying it open in the past.
Stayed 1 night in Jun 2024

8/10 Good

Veronique

Liked: Staff & service
Cheap and convenient
Stayed 1 night in Jun 2024

6/10 Okay

Alyssa

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Laura, Harrisonburg

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Third world. Nothing worked, from the water in the bathroom to the microwave. Clueless inept staff.
Stayed 1 night in May 2024