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14 Jan 2024 by Heron team :)
Thank you Anita
14 Feb 2020 by Lisa
Thank you for your fantastic review.
8 Aug 2018 by Karen - Public Relations Manager
Thank you Anonymous we appreciate you sharing that your found Heron Island 'fantastic' and worth the trip. As our team is committed to continuously improving the Resort experience for our guests we also appreciate your comments which are currently being reviewed by our management team. Heron Island Resort is currently undergoing a full refresh of the property to better meet our guest's expectations.
Simply walk outside to feel the sun on your face at the white sand beach. At Heron Island Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, a garden and a terrace. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Heron Island resort.
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
Heron Island Resort offers 112 accommodations with a ceiling fan. Rooms open to balconies or patios. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided once per stay.
Shearwater Restaurant – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Recreational amenities at the resort include a private beach and an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Special check-in instructions:
Guests must transfer via boat or helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
There is no cell phone service at this property due to its remote location.
This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.
To get to the property, guests need to transfer by boat or helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Heron Island Resort offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The listed destination fee is charged for a maximum of AUD 21 per person, per stay.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
