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Bungalow, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bungalow (Pool Front)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Bungalow, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Bungalow (Beach Front)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Signature Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Bungalow (Side Sea View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Phāea Cretan Malia, a Member of Design Hotels. During your stay, you're just a quick walk from Palace of Malia. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine at Mediterraneo, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body wraps, massages or facials at The Cute Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a 24-hour gym
  • Steps from Palace of Malia and 5 minutes by car from Malia Beach

Phāea Cretan Malia, a Member of Design Hotels ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Phāea Cretan Malia, a Member of Design Hotels

Everyone (14) Couples (3) Family (3)
4 out of 5

Family hotel with good facilities.

Pros: Relaxed atmosphere and not crowded at the time we went (September).
Cons: Noise levels from hotel evening entertainment. Moved to quieter room but noise still intrusive affecting ability to sleep.
Location: Hotel located away for Malia town so 7 euro taxi to get to town for local bus service. Archaeology museum in Heraklion worth a visit.
Good facilities with both sandy beach and pools, good food and friendly, helpful staff.

Posted by , from UK on 22 Sep 2016

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Comment from Hotel Management

30 Sep 2016 by Your Cretan Malia Park Team

Dear guest, thank you very much for your feedback regarding your stay at our hotel Cretan Malia Park. We would also like to thank you for your comments and assure you that we will take them into consideration. Looking forward to welcome you again in our hotel. Best Regards,

4 out of 5

Posted by on 12 Aug 2024

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Comment from Hotel Management

13 Aug 2024 by Chronis Malliotakis / Rooms Division Manager

Dear Thomas Michael,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Cretan Malia Park a Member of Design Hotels. Hope to have more opportunities in the future to welcome you back.Kind regards,

5 out of 5
Wunderbare, gepflegte Hotelanlage mit sehr schönem Garten, direkt am Meer!

Posted by on 27 Jul 2024

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Comment from Hotel Management

29 Jul 2024 by Chronis Malliotakis / Rooms Division Manager

Sehr geehrte Ursula,Wir bedanken uns, dass Sie unser Gast waren und uns hervorragend bewertet haben. Wir freuen uns, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,

5 out of 5
Sehr erholsame Ferien in wunderschöner Hotelparkanlage

Posted by on 1 Oct 2023

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Comment from Hotel Management

1 Oct 2023 by Chronis Malliotakis / Rooms Division Manager

Sehr geehrte Sara,vielen Dank fuer Ihre perfekte Bewertung und fuer die nette Worte in Bezug auf Ihren Aufenthalt in unserem schoenen Cretan Malia Park, a Member of Design Hotels Resort.Wir werden uns freuen, Sie wieder in der Zukunft begruessen zu duerfen.Mit freundlichen Gruessen

4 out of 5
No shopping opportunities

Posted by on 28 Sep 2023

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Comment from Hotel Management

28 Sep 2023 by Chronis Malliotakis / Rooms Division Manager

Dear Rudina,thank you for your rating and for posting a review on your recent stay at our beautiful Cretan Malia Park, a Member of DesignHotels.We are sorry to see that you were not satisfied from the options of our two shops and we are glad that your rating shows that you were in general satisfied with the rest of the aspects of your experience.We look forwad to welcoming you soon back again.With kind regards

5 out of 5
.

Posted by on 7 Sep 2023

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Comment from Hotel Management

8 Sep 2023 by Chronis Malliotakis / Rooms Division Manager

Dear Roman,We would like to thank you for your kind rating regarding your visit at Cretan Malia Park a Member of Design Hotels. Hope to have more opportunities in the future to welcome you back.Kind regards,

4 out of 5

Posted by on 26 Aug 2023

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Comment from Hotel Management

19 Sep 2023 by Chronis Malliotakis / Rooms Division Manager

Dear Leonie,we thank you for your very nice rating of our resort.It was a pleasure having you as guests in our Cretan Malia Park and we hope to see you again soon.With kind regards

5 out of 5

Posted by on 19 Aug 2023

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Comment from Hotel Management

21 Aug 2023 by Chronis Malliotakis / Rooms Division Manager

Dear Stephanie Alexandra,thank you for your amazing rating of your recent stay with us.We are very happy to see you enjoyed and we look forward to your return.With kind regards

5 out of 5

Posted by , from Spreitenbach on 19 Jul 2023

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Comment from Hotel Management

8 Aug 2023 by Chronis Malliotakis / Rooms Division Manager

Dear Claudio,thank you for your great rating of our resort, Cretan Malia Park.We look forward to your next visit and we hope it will be soon.With warm regards

5 out of 5
Particularly worth mentioning: Very nice, helpful and child-friendly staff. Delicious food as well as beautiful flora.

Posted by on 17 Jul 2023

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Comment from Hotel Management

17 Jul 2023 by Chronis Malliotakis / Rooms Division Manager

Dear Fabian,Thank you for praising Cretan Malia Park a Member of Design Hotels after the experience you had with us! We are proud to know that you enjoyed our staff services and delightful food. We hope to have the chance to welcome you back at Cretan Malia Park a Member of Design Hotels in the nearest future.Kind Regards,

About the Cretan Malia Park a Member of Design Hotels

Location Cretan Malia Park, Hersonissos, Crete 700 07

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Phāea Cretan Malia, a Member of Design Hotels, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 204 guestrooms or units
  • 2 levels
  • 13 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Phāea Cretan Malia, a Member of Design Hotels offers 204 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. This individually decorated accommodation has separate dining areas. Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Mediterraneo – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Almyra – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Mouries Restaurant – This restaurant specialises in Greek cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Melissi – On-site cocktail bar. Open daily.

The Beach Shack – On-site tapas bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach and 2 outdoor tennis courts are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Cute Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.

Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 1032913
  • Smoke detector
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cretan Hotel Malia Park
  • Cretan Malia Park
  • Cretan Malia Park Hotel
  • Cretan Malia Park Hotel Malia
  • Cretan Hotel Malia
  • Cretan Malia Park Crete
  • Cretan Malia Park
  • Cretan Malia Park a Member of Design Hotels
  • Phāea Cretan Malia, a Member of Design Hotels Hotel
  • Phāea Cretan Malia, a Member of Design Hotels Hersonissos
  • Phāea Cretan Malia, a Member of Design Hotels Hotel Hersonissos

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.