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Ramada Encore by Wyndham Whale Cove

4.0 star property

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Photo gallery for Ramada Encore by Wyndham Whale Cove

Outdoor spa tub
Apartment, 3 Bedrooms | Living area | LED TV, DVD player
Terrace/patio
Exterior
2 bedrooms, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot tub
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
68 Pulgul Street, Urangan, QLD, 4655
  • Great Sandy Straits Marina
    ‪7 min walk‬
  • Reefworld Aquarium
    ‪10 min walk‬
  • Urangan Pier
    ‪19 min walk‬
  • Hervey Bay, QLD (HVB)
    ‪6 min drive‬

Room options

View all photos for 2 Bedroom Apartment

2 bedrooms, individually decorated, individually furnished, desk

2 Bedroom Apartment

  • 77 sq m
  • Sleeps 6
  • 1 Queen Bed OR 2 Single Beds

View all photos for 1 Bedroom Apartment

2 bedrooms, individually decorated, individually furnished, desk

1 Bedroom Apartment

  • 77 sq m
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, 2 Single Beds, 2 Bedroom Suite, Non-Smoking

  • Sleeps 6
  • 1 Queen Bed and 1 Single Bed

One-Bedroom Queen Suite-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, 1 Double Bed, 2 or 4 Single Beds, 3 Bedroom Townhouse, Non-Smoking

  • Sleeps 6
  • 1 Single Bed and 1 Double Bed

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About this property

Ramada Encore by Wyndham Whale Cove

Suburban hotel with outdoor pool and restaurant
This smoke-free hotel features an outdoor pool, a restaurant and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, limo/town car service and an arcade/games room are on-site. Weekly housekeeping is available.
Ramada Encore by Wyndham Whale Cove offers 20 air-conditioned accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. LED televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Hervey Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ramada Encore by Wyndham Whale Cove, you're just a quick walk from Esplanade. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of Esplanade and Great Sandy Straits Marina
There's a restaurant on site. Public spaces have free WiFi. Ramada Encore by Wyndham Whale Cove offers its guests an outdoor pool and Access to hot tub. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Ramada Encore by Wyndham Whale Cove. The hotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Hervey Bay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
Ramada Encore by Wyndham Whale Cove has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: AUD 20 for adults and AUD 15 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 47
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 10 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 20 for adults and from AUD 15 for children
  • Late check-out fee: AUD 47 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 5 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Whalecove Resort
Whalecove Resort Urangan
Whalecove Urangan
Whalecove Resort
Ramada Encore by Wyndham Whale Cove Hotel
Ramada Encore by Wyndham Whale Cove Urangan
Ramada Encore by Wyndham Whale Cove Hotel Urangan

Ramada Encore by Wyndham Whale Cove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 324 reviews
Rating 8 - Good. 99 out of 324 reviews
Rating 6 - Okay. 32 out of 324 reviews
Rating 4 - Poor. 17 out of 324 reviews
Rating 2 - Terrible. 4 out of 324 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lars

Travelled with family
Liked: Property conditions & facilities
Great pool. 2 bedroom suite tired. Worn couches. Stained carpets. Dishwasher broken. Great location. Quiet. Only issued one set of keys which is challenging for a family.
Stayed 3 nights in Jan 2025

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay, staff very friendly and you can use both of the site facilities. the undercover parking was great for the wet weather, room was good and stay was good.
Stayed 6 nights in Jan 2025

6/10 Okay

Abishek

Travelled with family and small children
Liked: Staff & service
Booked 2 bedroom suite and both didn't had aircon and it was not mentioned in room description.
Stayed 1 night in Jan 2025

8/10 Good

Ioana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Kids enjoyed the pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with resort feel
Stayed 3 nights in Dec 2024

8/10 Good

April

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Cleaners need to up their game!!!

Overall the place was good, had my own carport space to park under which is great. Apartment was a decent size. Only thing I’ll fault is the cleaning. My toilet wasn’t cleaned. The was 💩 on the side and it needed a good scrub. I had to go out and get something from Woolies to clean it. When you’ve done a long drive the last thing you want to do is clean the toilet in your room you’re paying good money to stay in…
Stayed 5 nights in Nov 2024

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a upgrade to a three bedroom townhouse. Was great having such a big apartment. Nice place to stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, thanks.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long Weekend stay

Room was very clean and very comfortable. Great location close to Marina, Boat Club and a couple of restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Hayley

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment ,shame about the shower

Stayed for 3 nights in a really nice apartment with individual touches , nice furnishings the only down side was the shower. It was over a small bath that was not very wide making it awkward to wash properly. If the bath/shower was replaced with a walk in unit the Apartment would tick all the boxes.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family space to spreas out anx relax.

Our 2br unit was fantastic. Was really well appointed, comfortable and spacious. Would definately stay here again. Loved thw ping pong table and pool/bbq area too.
Stayed 2 nights in Sep 2024

6/10 Okay

Bernard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first apartment they put us in had a shower over bath. This is not acceptable because of my medical conditions and they did assure us that we had a walk in shower. They put us in another apartment which was quite good. Then we had to move to another suite for the last night so most of our last day was moving to another building.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some of the lamps didn’t work - bulbs blown?? Shower over bath- not easy for older people.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Front of house staff were excellent. And went out of their way to assist, choosing the right room for me, plus assistance with IT things. Will go and stay there again
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break away.

Townhouse at Ramada Whale Cove was adequate for our stay. Didn't like the fact though that garage entrance door and main timber entrance door don't have any insect screening into home and not sealed well to prevent cockroachs entering the living spaces. We had the buffet breakfast offered at Smokey Joes, it was dissapointing to us adults, kids didn't notice with their basic breakfast choosing. Pastries were undercooked, chewy and tasteless, bacon wasn't cooked well. Pancakes flat and flavourless. More like a flat crepe in texture. The one and only poached egg left in the container for myself at the time was cold but cooked well. Overall very average for what we expected from the Ramada. Family was dissapointed also that the children couldn't ride their small bikes inside the property grounds near our townhouse. Wouldn't stay at Whale Cove again as not very family friendly and basic overall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaylea

Stayed 2 nights in Jul 2024

10/10 Excellent

Jemma

Stayed 1 night in Jul 2024

6/10 Okay

Annie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately property was not very clean and had dirty towels left in a room. Pool was not heated although stated it would be. Location was good.
Stayed 1 night in Jul 2024

6/10 Okay

Anil

Stayed 1 night in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A safe and spacious townhouse with plenty of room for 3 adults and 2 kids. Comfortable beds and lounge. Supplies and utensils are basic. Guests should bringing their own detergents and toiletries.
Stayed 2 nights in Apr 2024

6/10 Okay

Tracey

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

6/10 Okay

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice. But the apartment upstairs was being renovated and was noisy both days we stayed
Stayed 2 nights in Feb 2024