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4.3 out of 5

"We had a fantastic 2 nights stay with my mother. Great feelings in a great place. Thank you! " More

By a verified traveller on Tue 01 May 2018

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Superior Twin Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double room incl. access to Spa

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Ensana Thermal Aqua, you're just a quick walk from Pannonia. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Enjoy garden views while dining at Aurea
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Indulge with hydrotherapy, massages or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Lake Heviz and 10 minutes from Lake Balaton
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee

Ensana Thermal Aqua ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ensana Thermal Aqua

Everyone (6) Couples (1)
1 out of 5

Posted by on 2 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by PNagy

Dear Guest; Thank you for zour review. We are sorry that our venue left a less-than-perfect impression throughout your stay. If you want to share your experiences with us, so we can improve our services, we shall gladly be at your service. Best wishes: Peter Nagy, E-commerce manager

5 out of 5

Nice hotel with great facilities

Pros: The all inclusive, the baths, and the outdoor facilities.
Cons: The bathroom - clean but could be larger and reconstructed
We had a fantastic 2 nights stay with my mother. Great feelings in a great place. Thank you!

Posted by , from Budapest Hungary on 1 May 2018

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5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by PNagy

Dear Guest Thank you for your 5-star reveiw, hope to see you again soon! Regards: Peter Nagy, E-commerce manager

4 out of 5
Wir sind schon mindestens 15 mal hier abgestiegen und waren immer sehr zufrieden. Dieses Mal leider nicht, die Klimaanlage war an allen 9 Tagen defekt. Es waren sehr heiße Nächte mit wenig Schlaf. An 3 Tagen wurde an einem Schwimmbecken repariert und war nicht zugänglich. Wir hatten das Zimmer 118 und ehrlich gesagt, wir hatten noch nie ein so runtergekommenes Zimmer, das kann man eigentlich nicht mehr vermieten. Wir kommen wieder am 26.08.2019 und bleiben 14 Tage. Wie ich Ihr Haus kenne werden Sie uns bestimmt entgegen kommen. Hervorheben möchten wir noch, daß Essen war hervorragend und das Personal wie immer liebenswürdig und hilfsbereit. Trotz dieser kleinen Unannehmlichkeiten können wir Ihr Haus bedenkenlos weiterempfehlen. Mit freundlichen Grüßen Ihre treuen Gäste.

Posted by on 23 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by PNagy

Dear Guest; Thank you very much for your feedback and for returning to us. I am really sorry that you had to endure the mentioned difficulties during your stay. Though we tried to solve the AC issue as soon as possible, unforeseen technical difficulties hampered greatly the full repair of the device throughout the hotel. I am joyful to see that you were satisfied with our staff, and the food services gained your appeal once more. We are looking forward to having you with us again, and hope that you will have a wonderful time at us next time. Sincerely: Peter Nagy, E-commerce manager

5 out of 5
Wie immer sehr erholsam. Die Therme, Essen, eifach

Posted by on 27 Dec 2018

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Comment from Hotel Management

8 Jan 2019 by PNagy

Dear Guest; Thank you for returning to us, we are glad you enjoyed your stay. We hope to have you with us again soon. Best regards: Peter Nagy, E-commerce manager

5 out of 5
War wie immer, im Vergleich zu anderen Hotels, hervorragend.

Posted by on 19 Sep 2017

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5 out of 5

Das rundum Sorglospaket

Pros: Das Personal, die Therme, die allgemeine Freundlichkeit
Cons: Wir finden das Essen bzw. das Buffet hat etwas nachgelassen.
Location: In unmittelbarer Nähe des Thermalsees in einem netten Park und angrenzender Fußgängerzone
In einem Jahr das siebente mal in diesem Hotel in Heviz spricht für sich. Alles hervorragend .

Posted by , from Berlin on 2 Dec 2016

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Renovations + Closures

The following facilities or services will be unavailable from April 13 2025 to April 15 2025 (dates subject to change):

  • Spa
  • Swimming pool

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 May:

  • Swimming pool

The property will be renovating from 25 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:

  • Hallway
  • Lobby

During renovations, the hotel will make every effort to minimise noise and disturbance.

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks and non-alcoholic beverages included

  • Buffet-style meals included
  • Only non-alcoholic drinks included

Property Features

Ensana Thermal Aqua is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Ensana Thermal Aqua offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Ensana Thermal Aqua. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hévíz hotel is smoke free.

  • 231 guestrooms or units
  • 7 levels
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Keszthely Station (8.8 km / 5.5 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Ensana Thermal Aqua offers 231 accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • LED television
  • Satellite channels
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Telephone
  • Desk
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Aurea – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Room service is available.

Nearby Activities

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 12 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a sauna. There are hot springs/mineral springs on site.

  • Number of treatment rooms 12
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HUF 29000.0 per night.

Pet Policy

  • Pets: HUF 10000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Contactless check-out is not available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Contactless check-in is not available
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: HUF 680.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HUF 10000 for adults and from HUF 10000 for children
  • Airport shuttle fee: HUF 40000 per vehicle (one way)
  • Self-parking fee: HUF 2800 per night
  • Pet fee: HUF 10000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HUF 29000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Danubius
  • Aqua Health Spa
  • Danubius Aqua
  • Danubius Aqua Health Spa Resort
  • Danubius Health Spa Aqua
  • Danubius Health Spa Aqua Heviz
  • Danubius Health Spa Resort Aqua
  • Danubius Health Spa Resort Aqua Heviz
  • Danubius Health Hotel Aqua
  • Ensana Thermal Aqua Hotel
  • Ensana Thermal Aqua Hévíz
  • Ensana Thermal Aqua Hotel Hévíz
  • Danubius Health Spa Resort Aqua

You should know

  • The seasonal pool will open in May and close in September.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 4 stars.

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