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DoubleTree by Hilton Hotel Heyuan

5.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Heyuan

Indoor pool, outdoor pool
Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player
Lobby lounge
Reception
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
123 Yuewang Avenue, Heyuan, Guangdong, 517000
  • Asia Di Yigao Fountain
    ‪8 min drive‬
  • Heyuan Culture Square
    ‪8 min drive‬
  • Heyuan Dinosaur Museum
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe King Room

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player

Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Minibar, in-room safe, desk, soundproofing

Premier King Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive Room

Minibar, in-room safe, desk, soundproofing

Twin Executive Room

  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Premier King Room

Executive Premier King Room | Minibar, in-room safe, desk, soundproofing

Executive Premier King Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

Minibar, in-room safe, desk, soundproofing

King Executive Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Minibar, in-room safe, desk, soundproofing

King Deluxe Room

  • 58.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for DoubleTree Twin Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Guest Room

  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for DoubleTree King Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Guest Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premium King Room

Minibar, in-room safe, desk, soundproofing

Deluxe Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Premium King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room

Minibar, in-room safe, desk, soundproofing

Executive Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Minibar, in-room safe, desk, soundproofing

Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for DoubleTree King Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for DoubleTree Twin Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for B.Duck Twins Room

Minibar, in-room safe, desk, soundproofing

B.Duck Twins Room

  • Sleeps 2
  • 2 Double Beds

View all photos for B.Duck King Room

Minibar, in-room safe, desk, soundproofing

B.Duck King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Dinosaur Fun Egg Deluxe King Room (Double Bed)

Minibar, in-room safe, desk, soundproofing

Dinosaur Fun Egg Deluxe King Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Dinosaur Fun Eggs Superior Deluxe Room (Double Bed)

Minibar, in-room safe, desk, soundproofing

Dinosaur Fun Eggs Superior Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Pet-Friendly Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Pet-Friendly Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Room

Minibar, in-room safe, desk, soundproofing

Ambassador Suite Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Heyuan

Luxury Heyuan hotel in Yuancheng District with 3 restaurants
3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club and a bar/lounge.
DoubleTree by Hilton Hotel Heyuan offers 427 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages.
During your stay at DoubleTree by Hilton Hotel Heyuan, you'll be close to Heyuan Culture Square. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Regional cuisine while dining at Open
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 8 minutes by car from Asia Di Yigao Fountain and 8 minutes from Heyuan Culture Square
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Heyuan offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 43594 square feet (4050 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a hot tub are also featured at the luxury DoubleTree by Hilton Hotel Heyuan. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heyuan hotel.

Guests can enjoy buffet breakfast for a fee.
Open – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Bar/ T-Lounge – This lobby lounge only serves light fare.
NoDu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Yue Xuan – This restaurant specialises in Chinese cuisine.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 158.70 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Lobby Bar/ T-Lounge
  • NoDu
  • Open
  • Yue Xuan

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (43,594 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CNY 300 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 37 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 168 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158.7 per person
  • Pet fee: CNY 300 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 168 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hilton Hotel Heyuan
DoubleTree Hilton Heyuan
Doubletree By Hilton Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel
DoubleTree by Hilton Hotel Heyuan Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel Heyuan

DoubleTree by Hilton Hotel Heyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 59 reviews
Rating 8 - Good. 23 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 13 nights in Jul 2024

10/10 Excellent

xianlong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr
Very good
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid on expedia, hotel claims i didn't play now i'm double charged
Stayed 2 nights in Sep 2020

10/10 Excellent

Chi Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

kaiman, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General
No air conditioning during mid night

10/10 Excellent

Bin

Stayed 1 night in Oct 2024

6/10 Okay

yun chuen

Liked: Cleanliness, room comfort
正評
酒店整體可以，但旅行团人多
Stayed 1 night in Jun 2024

8/10 Good

PHILLIPS

Stayed 1 night in May 2024

10/10 Excellent

Siu Kuen Sammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近大型商場，食店有很多選擇
Stayed 1 night in May 2024

6/10 Okay

PHILLIPS

Stayed 1 night in Apr 2024

10/10 Excellent

Chick Yu Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
管理好！服務水平高！
房間不錯，很舒服，酒店管理很好，員工也很热情和工作效率高。
Stayed 1 night in Mar 2024

10/10 Excellent

Siu Hing

Stayed 2 nights in Feb 2024

6/10 Okay

PHILLIPS

Stayed 2 nights in Dec 2023

10/10 Excellent

Kei keung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点方便，設施齊全，早餐食品種類多
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joyce

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Chao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
乾淨，舒適，非常舒服
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的希爾頓
Stayed 1 night in Jul 2019

8/10 Good

yuk fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不錯，一樓中餐冷氣不足。
Stayed 1 night in Jun 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
餐飲部工作人員態度一般
餐飲部工作人員令人失望
Stayed 2 nights in Dec 2018

8/10 Good

Xiaoqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還可以
Stayed 2 nights in Nov 2018