Tsuruya Kisshotei

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tsuruya Kisshotei

Room type not specified Guest room with open-air bath, Smoking | View from room
Exterior
Room with Open-air Bath, Smoking | View from room
Japanese Western Style Room, Smoking | Minibar, in-room safe, desk, free WiFi
Hot springs

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
1125-4 Naramoto, Kamo-gun, Higashiizu, Sizuoka, 413-0302
  • Hokkawa Hot Spring
    9 min walk
  • Atagawa Onsen
    2 min drive
  • Atagawa Tropical and Alligator Garden
    4 min drive
  • Oshima (OIM)
    606 min drive

Room options

Standard Japanese Style Room with Shared Bathroom, Smoking

  • Sleeps 4
  • 4 Single Futons

Standard Japanese Style Room with Private Bathroom, Smoking

  • Sleeps 4
  • 4 Single Futons

Japanese Western Style Room, Smoking

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Deluxe Japanese Style Room, Smoking

  • Sea view
  • Sleeps 5
  • 5 Single Futons

Room with Open-air Bath, Smoking

  • Sleeps 5
  • 5 Single Futons

Japanese Style Room (Annex), Smoking

  • Partial ocean view
  • Sleeps 5
  • 5 Single Futons

Room type not specified Guest room with open-air bath, Smoking

  • Sleeps 5
  • 5 Single Futons

Japanese Style Suite With Open Air Bath And Garden

  • Sleeps 5
  • 5 Single Futons

Japanese Style Junior Suite With Open Air Bath

  • Sleeps 5
  • 5 Single Futons

Japanese-Style Deluxe Room With Sea View

  • Sleeps 5
  • 5 Single Futons

Japanese-Style Standard Room With Shared Bathroom And Sea View

  • Sleeps 5
  • 4 Single Futons

Japanese-Style Standard Room With Private Bathroom

  • Sleeps 4
  • 4 Single Futons

Deluxe Japanese-Style Room With Sea View-Annex

  • Sleeps 5
  • 5 Single Futons

Similar properties

About this property

Tsuruya Kisshotei

Ryokan in Higashiizu with free breakfast and free local area shuttle
This ryokan features a restaurant, a 24-hour front desk and free newspapers. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a garden and a front desk safe.
Tsuruya Kisshotei offers 49 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Higashiizu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
Our customers tell us that they enjoy the helpful staff at Tsuruya Kisshotei. During your stay, you're just a quick walk from Hokkawa Hot Spring. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and a terrace
  • 9 minutes on foot from Hokkawa Hot Spring and a 2-minute drive from Atagawa Onsen
  • Free local-area shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Tsuruya Kisshotei also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Higashiizu ryokan.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:30 AM.
Tsuruya Kisshotei has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1953
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Additional fees of up to JPY 6600 may apply to children ages 0-2 for set breakfast and dinner per day when sharing existing bedding with an adult. Meals must be requested prior to 10 AM.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Tsuruya Kisshotei Inn Higashiizu
Tsuruya Kisshotei Inn
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan Higashiizu

Tsuruya Kisshotei Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 113 reviews" "
Rating 8 - Good. 31 out of 113 reviews" "
Rating 6 - Okay. 4 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 0 out of 113 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

I-Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is remarkable and excellent. We have a room with private onsen and the room can view the ocean from window. It includes one dinner and one breakfast and the food is awesome and fresh. We will recommend this place.
Stayed 1 night in Jul 2023

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very great place to stay! Very nice view from the room window, love the food they offer, very enjoyed

10/10 Excellent

Shasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very thoughtful throughout our stay shown through all the little things and additions that the hotel offered. Highly recommend the room wirh private onsen overlooking the ocean!! Meals are delicious and the staff at the restaurant deserves special praise for their warm service. Only thing is dinner time was a bit too late for our usual schedule. But the staffs made the whole experience beautiful. Most likely will come back next year :)
Stayed 2 nights in Mar 2023

10/10 Excellent

seiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Tsuruya Kisshotei. Our main interests were onsen (hot spring) and dinner; they were both wonderful, actually much better than we expected. The hotel is located in a quiet seaside community slightly tucked away from the main road. We could see and hear the ocean from our spacious room! The building is not new but maintained very well and clean. All the staff were so polite and helpful. We would highly recommend this place.

8/10 Good

Kif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Relaxing. Staffs are best in service. The room is huge and face the sea with sun rise every morning. There is private onsen room for foreigners who are not comfortable to use the public bath. The meal provided are very good, which the chef takes pride and effort to prepare. My friend is a vegetarian and they take great efforts to come up with new menu in every meal despite using limited ingredients. The presentation of the course is amazing. So book the room with meal. Highly recommended. The staffs also keep track of our needs. We were out and needed to catch the shuttle van from IZU-ATAGAWA stn, and the staff ensure we catch the shuttle van back as there is no walking access from stn to hotel. I will suggest to take the ordoriko superview exp or the black train which offer scenic view during the ride from Atami, ITO or Tokyo. JR pass covers till Atami and local train needed. Credit vouchers are given to guests for their games room. You can also redeem softserve or cotton candy. Also, a small glass of complimentary beer between 4pm to 6pm. Decor and design are old but traditional. The view, service and meal supercede everything.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

SD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff. We felt welcome and wanting to come back again. I loved the authentic atmosphere of a Japanese ryokan, delicious food and variety of baths.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ETSUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Den Fei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s Gd
Stayed 2 nights in May 2024

8/10 Good

Yuta, Fujisawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族風呂(ジャグジー)のお湯の出が非常に悪かった。
Stayed 1 night in Apr 2024

8/10 Good

uno

スタッフのかた、ご丁寧な対応でした。 料理も美味しかったです
Stayed 1 night in Apr 2024

8/10 Good

Yoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタオルがお風呂に備え付けされているのが良かったです
Stayed 1 night in Mar 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

SHUN YUET

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Chia Ming

Travelled with family
下出還會入住有露天風呂設備的房間。
Stayed 2 nights in Feb 2024

10/10 Excellent

Ayumi

Stayed 1 night in Jan 2024

10/10 Excellent

MASARU

Stayed 3 nights in Jan 2024

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
食事もスタッフの対応もとても良かったです
Stayed 1 night in Dec 2023

10/10 Excellent

kishita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
つるやさんには今回4回目で初めて金曜日土曜日と連泊させて頂きました…連泊特典が色々あってビックリしました。冷蔵庫に水とお茶モルツビールまでサービスでした…翌日もまたビールとか補充されてました。後ランチボックスまで土曜とチェックアウトした日にもランチボックス頂きました…母と弟と3人でしたが大変気に入ってます…また母は吉祥スパにも行きましたが大変素晴らしいサービスを受けてきたと言ってます…また次回熱川行くならつるや吉祥亭に泊まりたいです…ランチボックス持って追いかけてきてくださったフロントスタッフさんありがとうございました。
Stayed 2 nights in Nov 2023

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2023

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2023