Best Western Plus Mirage Hotel & Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Mirage Hotel & Resort

Reception
Indoor spa tub
Exterior
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Room service
    Room service
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
9616 Highway 58, N, High Level, AB, T0H1Z0
  • High Level Outdoor Ice Rink
    13 min walk
  • Mackenzie Crossroads Museum and Visitors Centre
    17 min walk
  • High Level Sports Complex
    19 min walk
  • High Level, AB (YOJ)
    10 min drive

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Kitchen

  • Sleeps 6
  • 3 Single Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, Kitchen

  • Sleeps 4
  • 2 Single Beds

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Mirage Hotel & Resort

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Best Western Plus Mirage Hotel & Resort offers 92 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This High Level hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Mirage Hotel & Resort. During your stay, you'll be within walking distance of High Level Outdoor Ice Rink. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • 13 minutes on foot from High Level Outdoor Ice Rink and a 2-minute drive from Mackenzie Crossroads Museum and Visitors Centre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Mirage Hotel & Resort offers its guests a kids' pool, an indoor pool, a waterslide, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9000 square feet (836 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the family-friendly Best Western Plus Mirage Hotel & Resort. Free self parking is available.

This 3-star High Level hotel is smoke free.

Guests are served a free buffet breakfast.
Best Western Plus Mirage Hotel & Resort has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM
  • Up to 5 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Mirage
Best Western Plus Mirage
Best Western Plus Mirage High Level
Best Western Plus Mirage Hotel & Resort
Best Western Plus Mirage Hotel & Resort High Level
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel Resort High Level
Best Western Plus Mirage Hotel Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
Best Plus Mirage & High Level
Best Western Plus Mirage Hotel & Resort Hotel
Best Western Plus Mirage Hotel & Resort High Level
Best Western Plus Mirage Hotel & Resort Hotel High Level

Best Western Plus Mirage Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 321 reviews" "
Rating 8 - Good. 96 out of 321 reviews" "
Rating 6 - Okay. 28 out of 321 reviews" "
Rating 4 - Poor. 8 out of 321 reviews" "
Rating 2 - Terrible. 12 out of 321 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect nights stay on my road trip! Comfy and quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Edsel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Friendly and accommodating staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sachin

Good
Stayed 1 night in Jul 2024

6/10 Okay

Barb

Not worth the price!
Hotel was dated, restaurant was even worse. The chairs in the lounge were absolutely disgusting, old & filthy! I didn’t even want to sit in them but they were all in the same condition. The music sounded middle eastern & were in Northern Alberta & so loud. I asked for it to be turned down & they turned it down for 30 secs & then went & turned it up again. The food itself was fair but couldnt get past how filthy the carpets & chairs were.
Stayed 1 night in Jun 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing room! We are so beyond pleased. Thank you Best Western Plus Mirage
Stayed 1 night in Jul 2024

8/10 Good

BERNADETTE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place! I would stay here again 😀
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a very strong aftershave smell in the lobby of the hotel, it was very over powering.
Stayed 1 night in Jun 2024

10/10 Excellent

Kate

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Desk & restaurant staff were friendly. Dog was welcome. Pool was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Carl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What catches your eye when you first drive in is that the parking lot is super clean. Then when you walk in the beautiful desk staff make you feel like you just got home. Also the food at their restaurant is amazing and well priced.
Stayed 2 nights in Jun 2024

8/10 Good

dean

Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great
Stayed 1 night in Jun 2024

10/10 Excellent

TruGreen Metal

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff and a very clean and comfortable room to stay in! Thanks!
Stayed 1 night in May 2024

2/10 Terrible

Linn

Business traveller
Liked: Cleanliness, staff & service
Beware of loud party people. Ask for a front facing room close to front desk to help avoid noise
Stayed 1 night in Jun 2024

10/10 Excellent

Jakob

Stayed 1 night in Apr 2024

4/10 Poor

Curtis

Business traveller
Disliked: Staff & service
Stayed 11 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The best High level hotel. The receptionists were excellent, very professional and friendly. The place is super clean and modern. I like that we could access our suite from inside as well as from the balcony. Our son loved the water park. Definitely booking in this hotel for my next trips between Yellowknife and Edmonton.
Stayed 1 night in May 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities
Unfortunately, the pool is only open from 4pm-10pm on weekdays. We would’ve loved to have the opportunity to allow the kids a morning swim before continuing on our travels. The Internet was not working.
Stayed 1 night in May 2024

10/10 Excellent

Darren

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and wonderful staff
Stayed 1 night in May 2024

10/10 Excellent

Martin, Clairmont

Liked: Cleanliness, staff & service, property conditions & facilities
Always appreciate the amazing staff and service.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Dwayne, Yellowknife

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Every was amazing, the ladies at the front desk were super helpful
Stayed 1 night in Apr 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing, friendly and helpful
Stayed 1 night in Apr 2024