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Castle Hilo Hawaiian Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Lanai
Suite, 1 Bedroom, Ocean View | Living area | 32-inch flat-screen TV with cable channels, TV
Room, Oceanfront | Desk, laptop workspace, iron/ironing board, rollaway beds
Sports facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Liliuokalani Park and Gardens
    ‪6 min walk‬
  • Coconut Island Park
    ‪7 min walk‬
  • Wailoa River State Park Hawaii
    ‪14 min walk‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, Garden View

Room, Garden View | Desk, laptop workspace, iron/ironing board, rollaway beds

Room, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Lanai

Suite, 1 Bedroom, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Garden View

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Oceanfront

View from room

Premium Room, Oceanfront

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, Oceanfront

Lanai

Room, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View | Desk, laptop workspace, iron/ironing board, rollaway beds

Superior Room, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1229)
The price is €268
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

About this property

Castle Hilo Hawaiian Hotel

Bayside Hilo hotel in Keaukaha with free parking
This hotel features an outdoor pool, a restaurant and a fitness centre. Self parking is free. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Castle Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Castle Hilo Hawaiian Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. Enjoy features like free self-parking, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the size of the guestrooms
  • Steps from Hamakua Heritage Corridor and Naniloa Country Club
Castle Hilo Hawaiian Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Castle Hilo Hawaiian Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hilo hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
WSW The Steakhouse – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge – This café only serves light fare. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1134 reviews" "
Rating 8 - Good. 353 out of 1134 reviews" "
Rating 6 - Okay. 163 out of 1134 reviews" "
Rating 4 - Poor. 59 out of 1134 reviews" "
Rating 2 - Terrible. 43 out of 1134 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LANSON

Stayed 4 nights in Oct 2024

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mikki

Stayed 2 nights in Oct 2024

10/10 Excellent

Keenan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed for a business trip. The facility and staff are great.
Stayed 1 night in Oct 2024

6/10 Okay

Karen and terry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay in Hilo for 1 night only if going to national park. Better yet don’t stay in town at all. Boarded up parents with people living in on same road
Stayed 2 nights in Oct 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying at this property whenever we are visiting Hilo
Stayed 3 nights in Oct 2024

8/10 Good

Tracy, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, especially in restaurant and bar. Everything was comfortable, just a little older property. Would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Conrad Janik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

6/10 Okay

Kathy

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
We liked how the staff was fast and professional checking in and out of our hotel. What we didn’t like was we found some bugs in our hotel room and my daughter’s blanket was dirty and the toilet paper holder did not not hold the paper and it kept on falling down.
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
You had to go to the laundry room to get towels for the pool. The staff would take breaks on the 2nd floor overlooking the pool, so you had cigarette smoke and people watching you while you swam or laid out.
Stayed 8 nights in Oct 2024

10/10 Excellent

Thal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although an older hotel, it was well maintained. The only thing was housekeeping service was every other day. Would like to have it every day.
Stayed 5 nights in Oct 2024

8/10 Good

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was not stated anywhere, and we were not alerted that they don’t do the rooms for stays below 4 days. However, they did give us a fresh set of towels and toiletries when we complained.
Stayed 2 nights in Oct 2024

10/10 Excellent

lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
While on a stay there on October 6, 2024, there was a group of registered or non registered guest at the pool with their own coolers drinking green bottle alcohol beverages. At night kids running and making noise through the hallways late at night. Other than that it’s a good hotel. Love the ocean view.
Stayed 4 nights in Oct 2024

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August
Amazing and awesome
Stayed 3 nights in Oct 2024

10/10 Excellent

Stylez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap
Stayed 1 night in Oct 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved everything about this hotel and our stay there. Will definitely return on our next vacation in Hilo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Agnes M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful sleep but dont expect much -free breakfast
Big rooms and bathroom. Love the bed and linens, allow me to sleep well during our one night stay prior to a morning flight. The free breakfast included has no protein. Just coffee, juice and small pieces of bread.
Stayed 1 night in Oct 2024

10/10 Excellent

Llewellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff always show lots of aloha, rooms are clean, beautiful ocean views of Mokuola (Coconut Island), Hilo Bay with majestic Mauna Kea as a background.
Stayed 2 nights in Oct 2024

10/10 Excellent

BIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for vacation in Hilo area.
Stayed 5 nights in Oct 2024

10/10 Excellent

ROBERTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms. Food in the on site restaurant was very good. We ate there twice. Staff was very friendly and accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Zhancai

Liked: Cleanliness, staff & service, property conditions & facilities
very nice！
Stayed 2 nights in Oct 2024

8/10 Good

SANGGEE

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Oct 2024