This house was much bigger than we needed, but our selection for a beachfront home with private pool was limited. The location is fantastic, and the beach area was all but private. We loved that, especially now!
After reading other reviews, the only constructive criticism I have is as follows: yes, some of the rooms and decor are a bit dated, but they were still comfortable; the WiFi worked fine, but the cable signal would fade out occasionally, almost comically at the same time every night; the spa and pool control panel had no instructions, and it was in service mode when we arrived (however, property management remedied this quickly after a quick email). So, we were able to utilize the jets in the spa, and pool light at night.
Responses in general were prompt with any issues we had. The washing machine is a bit old, and the hose attachment must have been a bit loose, as when we ran our first load of laundry, water went everywhere but in the washing machine. We called the property company to alert them, and someone came fairly quickly to review the situation. Later that day, a maintenance person arrived to fix the connection, and then later some contractors came to work on the water issue. My wife and I felt obligated to stay in or near the house most of the day in case people had questions. Fortunately, we had no one staying in the affected room, but we did spend the bulk of the week with large industrial fans blowing 24/7.
The kitchen is fantastic overall, and was great for our needs. We opted for takeout most evenings, but for breakfasts and lunches, we cooked and prepped. Lots of workspace. The ice machine and wine/beverage fridge were a big hit! Lots of plastic cups, etc. to use at the pool.
The area itself was peaceful and quiet (except for the frog song at night, but that’s another topic!), and was great for bike riding and walking, and seeing several alligators in the adjacent lagoons (always a favorite thing about Hilton Head!).
Was the house perfect? No, but whose is? In general, I’d recommend the house. We needed a getaway, and this did the trick. The fans were a nuisance, but probably their only form of remediation for the water. Everyone we dealt with through the week (management, pool service and cleaners, and landscapers) was courteous and helpful.