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Aki Grand Hotel & Spa

3.5 star property

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Photo gallery for Aki Grand Hotel & Spa

Front of property
Spa
View from room
Exterior
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Laundry
  • Breakfast available
  • Housekeeping

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Map
1-1-17 Miyajimaguchi Nishi 1-chome, Hatsukaichi, Hiroshima, 7390412

Room options

View all photos for Twin Room, Non Smoking, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese & Western Style Room, Non Smoking【Ocean View】

In-room safe, desk, iron/ironing board, free WiFi

Japanese & Western Style Room, Non Smoking【Ocean View】

  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Single Beds and 5 Single Futons

View all photos for Standard Twin Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Japanese Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Standard Japanese Room, Non Smoking, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Maisonette Suite, Non Smoking, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Maisonette Suite, Non Smoking, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Royal Suite, Non Smoking, Ocean View

Royal Suite, Non Smoking, Ocean View | In-room safe, desk, iron/ironing board, free WiFi

Royal Suite, Non Smoking, Ocean View

  • 142 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Japanese Room, Non Smoking, Ocean View

TV

Standard Japanese Room, Non Smoking, Ocean View

  • 49 sq m
  • Ocean view
  • Sleeps 6
  • 6 Single Futons

Japanese Room with 10 Mats Mountain View

  • Sleeps 4
  • 5 Single Futons

Ocean Side Twin Room

  • Sleeps 2
  • 2 Single Beds

Japanese Western Room with Ocean View

  • Sleeps 6
  • 5 Single Futons and 2 Single Beds

View all photos for Japanese Room with 12 Mats Ocean View

View from property

Japanese Room with 12 Mats Ocean View

  • Sleeps 6
  • 6 Single Futons

Standard Twin Room with Mountain View

  • Sleeps 2
  • 2 Single Beds

Twin Room Mountain Side View Non Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

  • Sleeps 2
  • 1 Queen Bed

Maisonette Suite, Non Smoking, Ocean View

  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, Non Smoking, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Royal Suite, Non Smoking, Ocean View

  • Sleeps 2
  • 2 Double Beds

Deluxe Suite-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Aki Grand Hotel & Spa

Waterfront hotel with 2 restaurants and fitness centre
This hotel features 2 restaurants, a fitness centre and a sauna. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a meeting room.
Aki Grand Hotel & Spa offers 194 air-conditioned accommodations with a safe and complimentary bottles of water. This Hatsukaichi hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 4 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 104°F.
Our customers tell us that they can't get enough of the helpful staff at Aki Grand Hotel & Spa. During your stay, you're just a quick walk from Setonaikai National Park. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Japanese Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Setonaikai National Park and a 2-minute drive from Miyajima Ferry Terminal
  • Free train station pick-up and train station drop-off shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Aki Grand Hotel & Spa offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. A train station pick-up shuttle and A train station drop-off shuttle are free. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Aki Grand Hotel & Spa. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Japanese Restaurant – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Restaurant " Sunset " – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Cafe Lounge "Seagull" – Overlooking the ocean, this café serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,573 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe Lounge "Seagull"
  • Japanese Restaurant
  • Restaurant " Sunset "

Things to do

  • 6 indoor/outdoor hot springs
  • Boat tours
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • 2 outdoor hot springs
  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • Lift

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 5400.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1573 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 5400.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Aki Grand Hotel & Spa offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM
  • Hot springs access available from 5:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Aki Grand
Aki Grand Hatsukaichi
Aki Grand Hotel
Aki Grand Hotel Hatsukaichi
Aki Grand Hotel Japan/Hiroshima Prefecture - Hatsukaichi
Aki Grand Hotel & Spa Hotel
Aki Grand Hotel & Spa Hatsukaichi
Aki Grand Hotel & Spa Hotel Hatsukaichi

Aki Grand Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 377 reviews
Rating 8 - Good. 149 out of 377 reviews
Rating 6 - Okay. 62 out of 377 reviews
Rating 4 - Poor. 14 out of 377 reviews
Rating 2 - Terrible. 4 out of 377 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Old world charm. Excellent dining in the house. We booked the private onsen and it was fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a little dated but would have been very opulent in its day. Large rooms, comfortable beds and lovely views. The shuttle bus to the station was a huge bonus.
Stayed 1 night in Nov 2024

6/10 Okay

Alice

Travelled with family
Disliked: Property conditions & facilities
Room is very dated, bathroom is small, not enough plug ins and inadequate electric currents, my toothbrush lasted for one cleaning after charging overnight. Most unfriendly staff among my many Japanese stays. However, location and view is excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Grettel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest staff, great amenities, the private open-air bath was incredible, will definitely book again next time i’m in Japan.
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style hotel experience
This hotel caters to a Japanese clientele which may have different expectations. Our room, furnished in the Japanese style, had a magnificent water view. The fixtures were well maintained but outmoded. We slept on futons on the floor. It had a shuttle bus that ran on a regular basis to the train station and ferry.
Stayed 1 night in Oct 2024

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one night transiting from miyaguchi island to Hiroshima. V
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
The view of the room is perfect. But the hotel is a little bit old style, the restaurant food is so so.
Stayed 1 night in Jun 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 2 nights in May 2024

10/10 Excellent

Hemraj

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean. Great customer service.
Stayed 1 night in May 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 1 room for 2 persons but price was only for 1 person then they charged me $300 extra for another person/night.
Stayed 1 night in Dec 2023

10/10 Excellent

Yohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is BEAUTIFUL! The staff is super friendly and willing to help, the rooms (Japanese style) are amazing and really large. You have a view of the ocean and the Tori in Miyajima. The breakfast buffet is delicious and the private onsen was a great experience after our hike to Mount Misen. There is a very convenient shuttle to the Ferry Station. I can't recommend this hotel enough, we really liked it!
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant but would have booked something else.
The hotel was nice, however it was a little disappointing that I feel like the photos didn’t exactly tell the entire story of the building. And the actual website of the hotel was much more detailed in realistic than the hotels.com breakdown. It would have been nice to know in advance that the pool wasn’t actually open, none of the restaurants inside the hotel were open, and the onsen wasn’t tattoo friendly. Because the hotels.com details we booked the hotel based on the amenities we saw and the information provided. Which didn’t actually end up being true to when we got there. But the staff was great, the hotel is a beautiful Japanese style with modern comforts, and it’s in a great location to train station and local/city sites. Would recommend anyone to stay here however to check the hotels own website for further details not just the hotels.com listings.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was promised and we were told on arrival that it wasn’t available at 30+ degrees Not good enough
Stayed 2 nights in Sep 2023

10/10 Excellent

rajeev

Stayed 1 night in Aug 2023

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing were very kind and provided great service. The transportation alwasy were on time and helpful. For sure we will be coming back. Suarez Family
Stayed 4 nights in Jul 2023

8/10 Good

MIDORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect view of Itsukushima shrine across the sea
Perfect location to enjoy the Itsukushima shrine over the sea water. Expensive but excellent food at their Japanese restaurant. Try the oyster oyster rice bowl so that you would know famous Hiroshima oyster. Their free shuttle bus to Miyajima-guchi station is very handy. I appreciated customer service at the reception and restaurant people. Also I enjoyed relaxing nostalgic tatami room.
Stayed 2 nights in Jun 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Expensive
Stayed 2 nights in Apr 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel to stay at. A bit dated but the overall experience was great.The public bath and views are really nice. Would visit again.
Stayed 1 night in Apr 2023

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Service Reps
Repeat customer for Tatami style room. Most recent visit was exceptional because of the service and kindness from representatives Alan, Chin and Ueda.
Stayed 2 nights in Jan 2022