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Comfort Hotel Hiroshima Otemachi

3.0 star property

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi
Reception
Lobby
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪9 min walk‬
  • Atomic Bomb Dome
    ‪13 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Standard Twin Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Economy Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Property entrance

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About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
This smoke-free hotel features self parking, dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Comfort Hotel Hiroshima Otemachi. During your stay, you're just a quick walk from Kyu Kokutaiji Atagoike. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • 15 minutes by foot from Hiroshima Museum of Art and a 2-minute drive from Hiroshima Green Arena
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Comfort Hotel Hiroshima Otemachi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Hiroshima hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 540 reviews
Rating 8 - Good. 217 out of 540 reviews
Rating 6 - Okay. 75 out of 540 reviews
Rating 4 - Poor. 9 out of 540 reviews
Rating 2 - Terrible. 5 out of 540 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elzbieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Great breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Hiroshima, very easy to get to from Hiroshima station, on either the tram or the bus. Staff were really friendly and helpful. Breakfast choices are good. Very close to Peace Park, and in walking distance to the main things to see in Hiroshima.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, very helpful and nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleep in the middle of Hiroshima
Great welcoming staff. Very respectful. Clean hotel. Very calm environment.
Stayed 3 nights in Nov 2024

8/10 Good

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and walking distance to Peace Park
Very convenient location close to the Peace Park, about a 10 minute walk. Nice shops nearby to walk to. Rooms are fairly small and not roomy. Nice free hot breakfast is included.
Stayed 2 nights in Nov 2024

8/10 Good

Amy Jade

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night, but it was a lovely area, hotel and staff. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the Hiroshima peace park.
Stayed 2 nights in Nov 2024

8/10 Good

Nailani, APO

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall we chose this hotel for the decent reviews being that it is a budget friendly option. Our stay was good. Family of 4. No issues. Staff were friendly. I do recommend they WIPE THE WALLS near the bed and maybe the area where the trash can is. I think if the walls were given some attention to enhance cleanliness that would lead to more positive guest reviews.
Stayed 3 nights in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient location, newly built hotel and clean
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to A-bomb dome and ferry to Miyajima Island. Close to bus public transport.
Stayed 2 nights in Nov 2024

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, close to everything
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Not Comfort Inn
To start with the positives: they held our bags for us to travel around during the day and also had a lovely complimentary breakfast. The staff were also nice. Cons: the rooms were not comfy by any means. Beds were the worst we had our whole trip and pillows were also terrible. Bathrooms were exceptionally tiny. Had to be careful to notice the step down into the bathroom as well. Almost fell in initially and kept bumping around the shower. Hoped to have better from the Comfort Inn name seeing as I’ve used it in other places before.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Peace Memorial
This hotel surprised me. I wasn’t expecting much. But the room was spacious and the bathroom facilities were good. The bed was a little firm for my liking and the pillow was firm as well. Even on the lowest fan setting, the HVAC was blowing a little hard. But the breakfast provided was very good, the tram station was just across the street, and the Peace Memorial was a short walk away. I would consider this hotel again if we ever make it back to this great city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Comfort Hotel was very enjoyable, the location was great, the staff at the hotel was wonderful, the breakfast was also wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is near Hiroshima Peace Park, a destination most visitors want to see. Not only is it within walking distance, but just outside the hotel are plenty of shops, and restaurants. We enjoyed the beer & chicken next door and later learned the okonomiyaki restaurant we've been keeping a look out for happened to be only four doors away from our hotel. It's a small place, but the best okonomiyaki I've had in a long time. Comfort Hotel includes breakfast and they do a great job providing Japanese, Chinese, and Western choices. Getting to the hotel from Hiroshima station was easy too, the streetcar starts at the station and will drop you off almost in front of the hotel. Getting back is just as easy too. I would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny rooms but well situated near streetcar line. Walkable to most sights. Good breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Min, Santa Clarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, near the park, and staff were extremely friendly. Free breakfast was great too considering it was free. Highly recommend
Stayed 2 nights in Nov 2024

8/10 Good

Jordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the breakfast was wonderful, and the close proximity to the Hiroshima Peace Park were all positives. The room was a little small and cramped. It was also a pretty decent distance from Hiroshima Station
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the tourist attractions
Stayed 6 nights in Oct 2024

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was really small
Stayed 5 nights in Oct 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very organized and with good space. The breakfast had many food options.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The staff were extremely helpful, the room was great. Comfy bed & great choices for films.( Had u pay )The city itself is amazing& love the food. I had my first highball here, now I'm a fan ❤️ Really like the refreshing drinks at front desk, helped relieved our fatigue from the humidity. The food was amazing, great selections & I'm in love with sweet potato&oat milk smoothie😍 Thank you, we had a wonderful stay
Stayed 2 nights in Oct 2024