27 Sep 2022 by Kerri, the Lodge Manager
Hello, I apologize sincerely that cleaning supplies were left in your room at check in. There is no excuse for that over-sight and should have never happened. Yes, we a located right off Hixson Pike and you are able to hear cars drive by; we unfortunately do not have sound proof walls in our hotel. As for the fees associated with your stay, only state tax and lodge tax was added to the base amount per night. These are two taxes that are charged in all hotels. We do not charge city tax since we are located in the county, not within the city limits. Lastly, we do not serve breakfast at this time and we advertise as such in our description. There is however a breakfast restaurant in walking distance from our location. I am sorry that your stay with us did not meet your expectations.