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Au Lac Charner Hotel

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Au Lac Charner Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Point of interest
Lobby sitting area
Bonard Junior Suite + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
87-89-91 Ho Tung Mau Street, Ben Nghe Ward, Ho Chi Minh City, 70000
  • Bitexco Financial Tower
    ‪1 min walk‬
  • Dong Khoi Street
    ‪7 min walk‬
  • Saigon Square
    ‪7 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪23 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Hamelin Executive Double + Rooftop Afternoon Tea

Hamelin Executive Double + Rooftop Afternoon Tea | Minibar, in-room safe, desk, blackout curtains

Hamelin Executive Double + Rooftop Afternoon Tea

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Vannier Premier Double + Afternoon tea on rooftop

Vannier Premier Double + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout curtains

Vannier Premier Double + Afternoon tea on rooftop

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Au Lac Charner Suite + Afternoon tea on rooftop

Au Lac Charner Suite + Afternoon tea on rooftop | Private spa tub

Au Lac Charner Suite + Afternoon tea on rooftop

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bonard Junior Suite + Afternoon tea on rooftop

Bonard Junior Suite + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout curtains

Bonard Junior Suite + Afternoon tea on rooftop

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Vannier Premier Twin + Afternoon tea on rooftop

Minibar, in-room safe, desk, blackout curtains

Vannier Premier Twin + Afternoon tea on rooftop

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Hamelin Executive Twin + Afternoon tea on rooftop

Hamelin Executive Twin + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout curtains

Hamelin Executive Twin + Afternoon tea on rooftop

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout curtains

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for De La Somme Family Room + Afternoon tea on rooftop

De La Somme Family Room + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout curtains

De La Somme Family Room + Afternoon tea on rooftop

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Au Lac Charner Hotel

Central Ho Chi Minh City hotel connected to a shopping centre, steps from Bitexco Financial Tower
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Au Lac Charner Hotel offers 91 air-conditioned accommodations with minibars and a safe. 32-inch plasma televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages and facials. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Au Lac Charner Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Dong Khoi Street. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bitexco Financial Tower and 7 minutes on foot from Dong Khoi Street
  • Airport pick-up shuttle service available for a fee
Au Lac Charner Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Au Lac Charner Hotel. A shuttle from the airport to the hotel (available on request) is available for a fee.

This 4-star Ho Chi Minh City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Au Lac Charner Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:30 PM on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 3,000,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 650000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 3000000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 575000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Au Lac II Hotel Ho Chi Minh City
Au Lac II Hotel
Au Lac II Ho Chi Minh City
Au Lac II
Silverland Charner Hotel Ho Chi Minh City
Silverland Charner Ho Chi Minh City
Silverland Charner
Silverland Charner Ho Chi Min
Silverland Charner Hotel
Au Lac Charner Hotel Hotel
Au Lac Charner Hotel Ho Chi Minh City
Au Lac Charner Hotel Hotel Ho Chi Minh City

Au Lac Charner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1004 reviews" "
Rating 8 - Good. 251 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
Very good service. Great location to shopping, street food. Skyview building. Staff were friendly and spa was cheap for massages. Pool view was fantastic. Very polite and breakfast was good. Afternoon tea was calming and inviting. Jr room was spacious and out door shower brilliant.
Front top pool
Only runs 2-4 pm
Deck chairs near pool
Stayed 8 nights in Oct 2024

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and charming boutique hotel
Cute and charming boutique hotel. Service and staff was amazing and attentive. Afternoon tea was so cute and breakfast was quite good. Excellent location, we loved our stay … the one complaint would the ac. Either too cold when on or too warm when off.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ginene Claressa Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice, a few days at the beginning of our trip and a few days at the end. We were warmly welcomed by friendly and helpful staff each time. Second time we were upgraded, another beautiful room. Rooms clean and comfortable, breakfast was great. We will definitely return. Thank you Au Lac Charner.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tze-Wah, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and attentive staff
Stayed 2 nights in Oct 2024

6/10 Okay

Nancy, Everett

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The staff A super friendly here. But the shower was clogged and I’ve had to call at least five times for maintenance service. They came to do it but it’s still an issue that was water flooding onto the bathroom floor. I stayed for three nights and I had to avoid taking a shower because of the Water over floating and causing the floors to be all wet. I brought it up to the staff, but there’s not much they can do. I felt like it was really overpaying an additional $94 each up for the upgrades.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a perfect stay and wish we could have stayed for longer. The weather wasn’t very good when we got there so we decided to spend some time on the roof top pool and enjoy afternoon tea which was lovely and had stunning views of the city. The staff were all really kind and the room was a good size. We checked out and left our bags with the hotel. As our flight late in the evening the staff let us spend some more time in the evening by the pool, use the showers and in the bar before getting a taxi to the airport which we really appreciated. The location of the hotel is excellent and easy walking to everything. The coffee shop under the entrance did an excellent egg coffee which was a must try. Would definitely say again.
Stayed 1 night in Oct 2024

2/10 Terrible

Tanya

Stayed 2 nights in Oct 2024

6/10 Okay

TECK SENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is satisfied for solo traveller.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooftop swimming pool fantastic. Wonderful breakfast. Very helpful staff. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Au Lac Charner for 3 nights in October 2024 and really enjoyed our stay. The hotel is right in the heart of District 1 and is walking distance from all the main attractions. The staff at reception were also exceptionally welcoming. Free breakfast was a plus and the pool was decently-sized and a perfect visit for Vietnam’s hot and humid weather. I would highly recommend Au Lac Charner Hotel to all my family and friends.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but with faults
Property I would describe as old style colonial architecture mixed with Raffles Singapore influences.The piped music at breakfast is elegant and afternoon tea is a welcome addition,Staff including security were awesome.The property has a lift but people who have problems with stairs may find the entrance difficult with several steps and steps to afternoon tea on the 10th floor tricky as there is no rails though security are very happy to help.Breakfast was very nice-though struggled to understand how could run out of orange juice on 2 mornings and only offered instant coffee or tea.Having to pay for a Vietnamese coffee was a big surprise when other hotels on our trip of a lower standard added this as a complimentary addition to their breakfasts whilst some hot items were often not hot but warm.Afternoon tea was nice-pastries were 'okay' but normally sandwiches of some sort are an afternoon tea and was none but again instant room coffee or tea offered and seldomly juices Shower in room only had a shower curtain if not a step in bath and water relied on sun so often only warm not be replaced whilst some hot items were often not hot but warm.The location 5-10 mins walk makes it ideal for cruising -many shops near.I was unhappy that a host of mine got charged for a cup of tea that I gave him cos I didnt like the flavour-neither the attendant or staff would agree to the customer is aways right.Staff generally outstanding.Is this hotel worth the price NO-would I stay again prob not
Stayed 5 nights in Oct 2024

8/10 Good

quang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smaller than what I’d like and the decor is olden day French style if that’s what you like
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place to stay in HCMC
Lovely staff, amazing breakfast, large comfortable rooms, a pool!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super nice and accommodating staff 😊
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kylie, Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. So beautifully presented with lots of greenery. Staff were amazing and helped me with transfers. I walked all over HCM city from here and lots of dining options nearby. I chose the suite with the shower on the balcony and I LOVED it! Roof top pool was also very refreshing and much needed after walking in the humidity all day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cushla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Au Lac Charmer was so much more than we expected. The hotel staff were super amazing, friendly and exceeded our expectations and remembered us and our room 😀. They also surprised my husband with a birthday cake which was a beautiful touch and when we had to relocate to another room we got an even better room and a bunch of flowers. It was a really lovely touch and something we will remember.
Stayed 3 nights in Oct 2024

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness
We arrived at night and there is no 'welcome ' at that hour despite numerous employees standing around. We were fortunate to have our luggage taken to our room...others not so much. Early on our third day we were told they needed to vacate our floor and one other due to air conditioner problems. That sort of thing happens but they tried to move us to a supposed 'upgrade room' in some Neighboring building that you accessed through a strange door and a tiny elevator to find one solitary room and no hotel environment. They wasted 2 hrs of our day trying to find a suitable room to move us to. Lots of apologies etc but it was like throwing salt in a wound when they asked us upon checkout for 30000 dong for the water we drank! If you enjoy customer service in your 4 star hotels, I'd give this one a miss.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul, Southwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as always….
Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor of the hotel. Our room was comfortable and clean. Very central location as we could walk to the markets and all the malls. The breakfast was great and the staff were friendly and helpful.
Stayed 6 nights in Oct 2024

6/10 Okay

Charles

Liked: Staff & service, amenities
Hotel is centrally located and genrally comfortable but has a serious mold problem in both my original room and the "upgrade." The original room had a jacuzzi in the center of the room and the shower was out on the balcony which was both nice and weird. No one told me about the shower so i had to use the jacuzzi to wash my self the first morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything… great service and helpful staff , highly recommended.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024