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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Marina
Waterfront Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets
Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets
Breakfast, lunch, dinner served; seafood
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Salamanca Market
    ‪4 min walk‬
  • Salamanca Place
    ‪5 min walk‬
  • Constitution Dock
    ‪6 min walk‬
  • Hobart, TAS (HBA-Hobart Intl.)
    ‪15 min drive‬

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Studio Room

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cots/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Twin Room

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cots/infant beds, free WiFi, bed sheets

Queen Above Bar

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Waterfront King

Waterfront King | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront King

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Similar properties

Front of property – evening/night

Hadley's Orient Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1000)
The price is €104
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Hadley's Orient Hotel

About this property

Customs House Hotel

Historic hotel with free breakfast and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services and multilingual staff assistance are on-site.
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Customs House Hotel. During your stay, you're just a quick walk from Salamanca Market. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Customs House Restaurant
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Salamanca Market and 5 minutes on foot from Salamanca Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.
Vue Bar – On-site bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 826 reviews
Rating 8 - Good. 335 out of 826 reviews
Rating 6 - Okay. 85 out of 826 reviews
Rating 4 - Poor. 20 out of 826 reviews
Rating 2 - Terrible. 15 out of 826 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Steps tough
Good reception and help. Lots of steps required as elevator goes to level 2.5 - go elsewhere if lots of luggage. Great location and included breakfast was good at the harbor facing resturant but should be a room breakfast credit if early departure as the go meal is not worth it
Stayed 1 night in Jan 2025

8/10 Good

Margaret

Stayed 1 night in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

rodney

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great spot
Stayed 4 nights in Dec 2024

8/10 Good

Ting

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review: We recently stayed at this hotel for four nights and had a generally positive experience. The location is incredibly convenient, making it easy to explore the area and access nearby attractions. One of the highlights of our stay was the excellent Christmas buffet breakfast – the variety, quality, and festive atmosphere truly stood out and added to the holiday spirit. However, we were disappointed that during our entire stay, the housekeeping staff never refilled the paper box tissues in our room. This small oversight was inconvenient and detracted slightly from an otherwise enjoyable visit. Overall, it’s a great option for its location and dining experience, but attention to detail in room amenities could be improved.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Dec 2024

8/10 Good

Bronwyn

Stayed 2 nights in Dec 2024

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice antique hotel close to the wharf. Very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price that includes a restaurant breakfast. Close to shopping and lots of food and you can book all your activities from just across the street. This is a busy part of time as it is next to the cruise ship terminal so I felt very safe.
Stayed 1 night in Dec 2024

10/10 Excellent

SHANE

Liked: Cleanliness, property conditions & facilities
great stay, beautiful large room close to everything down near the wharf
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome old hotel. Great location.
Stayed 2 nights in Nov 2024

8/10 Good

cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is an excellent place to stay. It's in the exciting precinct near Franklin Wharf, Constitution Dock and Salamanka Markets. Breakfast was included.
Stayed 1 night in Nov 2024

10/10 Excellent

Genelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the waterfront. We were directly above the outdoor seating for the pub but noise levels weren’t an issue. Parked rental car on Davey St in front of St David’s park which is only a diagonal block away. Excellent breakfast included with proper coffee. All staff that we met were also very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Salamanca Market and other interesting points of interest.
Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Liked: Staff & service, property conditions & facilities
Clean, stairs can be trouble if you have mobility issues
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at Custom House over the last 3 years. We love its convenient location, ease of stepping out the door and walk ability to everything. We especially liked the breakfast included in our accommodation package. Very prompt courteous service too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and exceptionally clean. The staff were friendly and helpful. Highly recommend!
Stayed 1 night in Nov 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2024