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Customs House Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Customs House Hotel

Marina
Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets
Breakfast, lunch, dinner served; seafood
Waterfront Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Brooke Street Pier
    2 min walk
  • Mona Ferry Terminal
    2 min walk
  • Franklin Square
    3 min walk
  • Hobart, TAS (HBA-Hobart Intl.)
    15 min drive

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Studio Room

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cots/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Twin Room

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cots/infant beds, free WiFi, bed sheets

Queen Above Bar

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Waterfront King

Waterfront King | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront King

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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Exterior

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Air conditioning
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4.7 out of 5, Exceptional, (1000)
The price is €201
for 1 room
includes taxes & fees
1 Jan - 2 Jan
RACV Hobart Hotel

About this property

Customs House Hotel

Waterfront Hobart hotel in Hobart Central Business District with free breakfast
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services and multilingual staff are on-site.
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Customs House Hotel. During your stay, you're just a quick walk from Salamanca Market. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Customs House Restaurant
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Salamanca Market and 5 minutes on foot from Salamanca Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.
Vue Bar – On-site bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 778 reviews" "
Rating 8 - Good. 318 out of 778 reviews" "
Rating 6 - Okay. 83 out of 778 reviews" "
Rating 4 - Poor. 20 out of 778 reviews" "
Rating 2 - Terrible. 14 out of 778 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, rooms clean comfortable and quiet (we stayed mid week). Location is fantastic, brief walking distance to town/shopping, Salamanca markets, and the Harbour. Complimentary breakfast was tasty too. Only downside was the cost for parking :(
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay !! We have stayed here over and over again; we enjoy the most for its Harbourside location and the inclusive breakfasts.
Stayed 2 nights in Aug 2024

8/10 Good

Karyn

Travelled with partner
Love this hotel, very central to many things (shops, restaurants, bars, Salamanca Markets, Battery Hill). It’s a very old building but rooms are refurbished and mostly well maintained and comfortable. Little bit neglected with cleaning this visit (lipstick still on a mug, 1 teaspoon for 2 people, bit of mould in the shower) but not deal breakers. Inclusion of breakfast is our favourite thing, and it’s very good! Staff in the restaurant were friendly & welcoming, especially the hostess who greeted us and took our orders, she was amazing! Overall a good option if you enjoy the waterfront, walking to places and somewhere that’s pretty good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position was so convenient! . And the food fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and atmosphere. Complementary breakfast amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeem

Stayed 4 nights in Jul 2024

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel.
It was lovely to be back at Customs House. it is very friendly hotel with fun quirky rooms, a great location and a very tasty breakfast included. Just be aware you sometimes need to carry your suitcase up some short stairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa-May, Wodonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, room was large and comfortable- restaurant was great with fantastic staff - love the history
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lance, Vincentia

Stayed 1 night in Jun 2024

10/10 Excellent

Graziane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good and close to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a convenient location. Staff were professional but very friendly. Restaurant food and service were very good.
Stayed 2 nights in May 2024

8/10 Good

Rayma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,breakfast; staff & location. Would certainly stay here again
Stayed 4 nights in May 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. Greatly appreciated their help and support.
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Staff & service, room comfort
Lovely hotel ruined by noise
Always, always read the lowest ratings first. Decent hotel but the location is the issue. Fine during the week but come the weekend evenings and the area turns into a rave party atmosphere. The Customs House hotels' bar downstairs plays thumping music to the wee hours and the drunken hoards from the bars and clubs in the area roam the streets as cars cruise around revving their engines. You wont sleep! This is all normal and has been going on for years. DONT stay here on the weekends if you want to enjoy your holiday.
tree blocking view
Stayed 4 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
2 night stay central location close walking distance to Salamanca markets. Old style accommodation and bit of music noise before 11pm but not enough to keep awake or be an issue. Very good breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully restored historic Hobart icon. Comfortable, clean room and close to the CBD and transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Polly, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable hotel in a charming 19th c. building. Great restaurant, too.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ann-maree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, love our balcony view.
Stayed 2 nights in Apr 2024