White Pines Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Pines Inn & Suites

Exterior
Terrace/patio
Indoor spa tub
Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
2888 W Shore Drive, Holland, MI, 49424
  • Dutch Village
    14 min walk
  • Veldheer Tulip Gardens
    2 min drive
  • Coppercraft Distillery
    3 min drive
  • Holland, MI (HLM-Park Township)
    8 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (Whirlpool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

White Pines Inn & Suites

Hotel in Holland with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
White Pines Inn & Suites offers 80 accommodations with coffee/tea makers and designer toiletries. Tempur-Pedic beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at White Pines Inn & Suites. During your stay, you'll be within walking distance of Dutch Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes on foot from Dutch Village and a 2-minute drive from Sundae Sundae Golf Golf
  • Pets welcome for a fee
White Pines Inn & Suites offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly White Pines Inn & Suites. The hotel can provide concierge services and wedding services. Self parking is free.

This Holland hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 25.00 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD25.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at White Pines Inn & Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holland Inn
White Pine Inn Suites
White Pines Inn Suites
White Pines Inn & Suites Hotel

White Pines Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1009 reviews" "
Rating 8 - Good. 259 out of 1009 reviews" "
Rating 6 - Okay. 167 out of 1009 reviews" "
Rating 4 - Poor. 105 out of 1009 reviews" "
Rating 2 - Terrible. 75 out of 1009 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay more for a brand name hotel
There was mold all around the shower, the sink had almost no counter space, and was positioned in the corner where it was hard to use the corner mirror. The K-cup coffee machine was a disaster, putting most of the grounds from the cup in the coffee and clogging up the machine with each use that had to be laboriously cleaned. The "Free" breakfast sucked. The TV did not work at first and had to be reset. I would never go back. The staff knew the place was a disaster and with every interaction, they proclaimed they were under remodeling and everything would be great in a few years! Well, we are here now!
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
In need of an update. Manager stated that this is going to start in the fall of ‘24. Staff was very helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Stan

Liked: Cleanliness, staff & service
Just ok hotel but Holland is great
Room was just ok. Furniture in suite needs replaced. Nice having an interior and exterior doors. Pool and hot tub were nice. Breakfast was not good and needs more attentive staff during busy breakfast hours.
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer, Detroit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, the woman at the front desk was very helpful with activities in the area. Room was clean and comfortable. My kids enjoyed the pool and I really enjoyed the hot tub. The breakfast was good as well, not the best I’ve seen, but they had waffles and that’s all that mattered to my kids. Overall we had a great stay!!! Would definitely stay again if coming back to the area.
Stayed 3 nights in Aug 2024

6/10 Okay

Kasandra

Travelled with partner
Disliked: Staff & service, amenities
Breakfast was supposed to run until 9am, we arrived around 8:30am and just about everything was GONE. Hot eggs and breakfast meats were gone, milk for cereal was gone, no fruit, very little plain white bread (no bagels left), and the only thing left in the fridge was Trix yogurt cups - but there weren’t even any spoons left to eat the yogurt. I was highly disappointed by this. I understand breakfast ends at 9, but that means breakfast continues until 9… not everything runs out 30 minutes early and nothing is refilled. Other than that, the stay was average. Decently clean rooms. Our bathroom smelled musty. Nothing extraordinary. I would stay again for the price, but I would look for availability elsewhere first.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Just a good place to stay. Clean and well maintained
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our first room (room 225) smelled so bad of mold mildew and past cigarette use. My wife and I toughed it out for the first night because we got in at like 7:00pm. Breathing was hard and we both woke up with our nose congested due to the mold inhalation all night. We complained the next day and the manager on duty moved us to the room across the hall. Much better! But not perfect. There's definitely wear on the building and updating needed but I'm assuming since larger hotel chains have moved into the area White Pines is hurting. We rated it 2 stars because no comp was offered or given for the horrendous mold smell of the first room. We did appreciate getting moved though (as they should have). Pool had a film on the top so we didn't use it and emergency lights weren't working (I work for a fire protection company and I tested a couple as we walked by them, they probably just need new batteries).
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Disappointed
The room that was reserved was not what we got. The hotel was full so we ended up with a folding cot. The man that checked us in was VERY nice and helpful but the only happy/helpful employee we encounter. I picked the hotel for the breakfast offered to of which was out of waffle mix, sausage or whatever was in the other dish. Hardly any eggs, only sliced bread left and out of coffee beans. The girl doing breakfast said she could make more eggs but thats it. When I asked about waffle mix it appeared to be a bother so we had to go out to dinner.
Stayed 1 night in Aug 2024

4/10 Poor

Cora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was lack luster and messy, the pictures of the hotel were clearly outdated the hotel is not well kept. the breakfast is laughable. the staff is not helpful. the staff was never on the same page. everything just appeared messy. checking in was astoundingly hard for no reason. for being a hotel that was up and running for several years, it’s impressive how thrown together everything appeared. i would not stay again and would never recommend anyone to stay there.
Stayed 2 nights in Aug 2024

6/10 Okay

Linda

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had bugs in the bathroom, shower sprayed water all over the floor. The weather striping on our back door was coming off so there was an open space between the door and floor. The carpet felt dirty/sticky. There was a blood spot on our bed sheet. No comforter on bed just a sheet and thin blanket. Continental breakfast was out of food by 815am iron wouldn't heat up and we were staying there for a wedding and came from out of state.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to necessity shopping and ez travel downtown to dining and shops
Stayed 1 night in Aug 2024

4/10 Poor

Christy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Checked into our room and the shower was leaking so we got a different room.. plumbing overall terrible! Shower awful! Would not recommend
Stayed 1 night in Aug 2024

4/10 Poor

Bona

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The daytime staff were friendly and polite but the rooms were dirty, dark and dated. Our first day there housekeeping entered the room and refreshed the towels but didn’t removed any used towels, vacuum or make the beds. Most of the appliances in the room didn’t work, including the refrigerator. Definitely better options in the area for the price.
Stayed 3 nights in Aug 2024

2/10 Terrible

Alona, Melrose Park

Disliked: Cleanliness
The rooms and hotel are shabby, we booked room for $220 with breakfast included, when we came for breakfast there was no food, everything was empty @8:20 (breakfast time 6-9am). Too expensive and not with it.
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because of a sports tournament in the area. The price of the room was a key factor in choosing this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Brandi & Brian

The Inn is older and that shows. Overall, it was pretty clean. The fabric on the couch and chair in the room were very dirty. The room was very decently sized and the kitchenette with fridge, sink, microwave, and cupboard space were a very nice feature for a family of four. Breakfast was good and the staff were very nice. There are so many dining options and shopping within walking distance.
Stayed 1 night in Aug 2024

2/10 Terrible

Angie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could ask for our money back. Pool was dirty, slimy and cloudy. Our heat/air unit wasn’t working the staff offered us a fan. The property was very outdated. Then…. Breakfast no milk no juice and no selection. I would rather sleep in my car
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place to stay. The water temp of the pool was perfect. The rooms were clean and the staff were welcoming. The only complaint was that the waffle maker was broken when we had breakfast. Otherwise, everything else was good.
Stayed 1 night in Aug 2024

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Minor things brought the rating down: the juice machine was out of order but there was no attempt to provide an alternative. Fruit, yogurt and muffins were "out". We determined the juice machine was still out of order the second day so ate breakfast elsewhere. A directory for the TV would have been very helpful, as would information about the area. It was an average stay for a high price.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Travelled with partner
Liked: Staff & service, amenities
Manager was friendly and very helpful! We enjoyed our stay and would stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Pamela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were short staffed and the front desk person has to work the front desk AND the breakfast room. The breakfast was AWFUL! There was mold in the shower. We had to get our own towels b/c they didn't have any one to bring them to our room. Our sheets were DIRTY so we had to pick them up at the front desk because they didn't have anyone to bring clean sheets to us.
Stayed 3 nights in Aug 2024

2/10 Terrible

Enxhi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Run down and not good service
Stayed 1 night in Jul 2024