Hotel Alexandra

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
View from room
Exterior detail
43-inch flat-screen TV with satellite channels, TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    8 min walk
  • Causeway Bay Shopping Plaza
    13 min walk
  • North Point Ferry Pier
    16 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    38 min drive

Room options

Queen Suite

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Clover Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Heart City View Room (Connecting Rooms For 4 Persons)

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Diamond Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Diamond City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Clover City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Spade City View Room (Connecting Rooms For 6 Persons)

  • 43 sq m
  • City view
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds OR 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

Similar properties

About this property

Hotel Alexandra

Luxury Hong Kong hotel in North Point with a fitness centre
A restaurant, a fitness centre and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Alexandra. During your stay, you're just a quick walk from Victoria Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Sogo Causeway Bay and a few minutes from Happy Valley Race Course
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Cafe A – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 176 for adults and HKD 121 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 176 for adults and from HKD 121 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 242 out of 555 reviews" "
Rating 8 - Good. 190 out of 555 reviews" "
Rating 6 - Okay. 64 out of 555 reviews" "
Rating 4 - Poor. 37 out of 555 reviews" "
Rating 2 - Terrible. 22 out of 555 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sang wook

Stayed 2 nights in Aug 2024

8/10 Good

XM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

10/10 Excellent

Connie, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Connecting rooms
Stayed 5 nights in Jul 2024

10/10 Excellent

Yik Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

8/10 Good

Yongxia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Stayed 1 night in Jul 2024

4/10 Poor

Ho

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Significantly wear and tear seen in such a young property Dark spots and dirt between grooves everywhere, feels dirty. Same tile layout in walk-in-shower vs bathroom vs living room - means the owner gives no shxt in interior design. Interior decoration looks just like budget hotels like ibis. Definitely not worth of the money you're paying.
Stayed 1 night in Jul 2024

8/10 Good

Yat Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was tidy and clean enough.
Stayed 12 nights in Jun 2024

6/10 Okay

jianping, cary

Liked: Cleanliness, staff & service, property conditions & facilities
I gave it 3 stars because staff try to make swimming pool not be available to guests such as bad weathers though no thunderstorms and time limits
Stayed 2 nights in Jul 2024

8/10 Good

Vincy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It is convenient located near MRT station, 5 mins walk from hotel to MRT station via the bridge connecting to hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Tai Lun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Bowen

Stayed 12 nights in Jul 2024

10/10 Excellent

WING HONG BILLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shaun Young

Travelled with partner
Liked: Staff & service
Need to be more strict on smoking especially the mainland tourists as they always break rules. As last time I was here on a non smoking floor and there was people smoking who were obviously Chinese tourists. This rating is for my past two stays here. The beds are really itchy and makes my skin itchy and have rashes. That means it’s not clean as I have sensitive skin.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kin Yip, Ma On Shan

Stayed 3 nights in Apr 2024

10/10 Excellent

Kin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024

10/10 Excellent

Willy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jun 2024

10/10 Excellent

Huiheng

Liked: Cleanliness, staff & service, property conditions & facilities
Vary convenient location, a few minutes to MRT Fortress Hill Station.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sai Tsang Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Excellent service, friendly staff and an easily accessible location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Torje

Stayed 5 nights in Jun 2024

10/10 Excellent

Sai Tsang Boris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new hotel with a very good rate during non-peak seasons. The lobby is very nice but it will be even better if it can provide sofas and small tables for guests to use while waiting.
Stayed 5 nights in Jun 2024

10/10 Excellent

Andryei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent trip to Hong Kong, I had the pleasure of staying at Alexandraand it was an exceptional experience from start to finish. The staff was incredibly welcoming and attentive, ensuring a smooth check-in process and offering helpful tips about the local area
Stayed 5 nights in Jun 2024

10/10 Excellent

Andryei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 4 nights in Jun 2024

10/10 Excellent

SUNYANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024