"They are really close to Hong Kong University station. If you exit from B2, then only 1 minute walk. " More
18 Jun 2019 by Hotel Jen Hong Kong
Thank you so much for your rating! It would be our pleasure hosting you again! – Jen
8 Jan 2019 by Hotel Jen Hong Kong
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
18 Nov 2017 by Hotel Jen Hong Kong
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room, breakfast and swimming pool. It will be our pleasure to provide you another delightful stay on your next visit. - Jen
JEN Hong Kong by Shangri-La offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1033 square feet (96 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly JEN Hong Kong by Shangri-La. This 4-star Hong Kong hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Parking (limited spaces)
JEN Hong Kong by Shangri-La offers 283 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.